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PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
First time tried to save and website froze i lost 3 hours worth of work. You're lucky it worked 2nd time or this would be a different toned email
Date of experience: March 15, 2024
My document opened with scattered letters or symbols. The stated word did not support this document.;
I thought I could convert a pdf sheet music file to word document. It failed.
Date of experience: March 16, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDFSimpli
Predatory payment plan of 2 dollars for 14-days, with fine print not clearly highlighted or obvious below stating it will begin charging your card a monthly sum unless you remember to cancel your subscription. Scumbags. No offer of any compensation for poor ethics from them - sharp practice avoid using them. Standard rely from them doesn't excuse their poor customer service and bad business practices.
Tip for consumers:
Don't use - avoid at all costs or will cost you.
Products used:
PDF creator
Date of experience: November 18, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Trash company that lets you waste your time yet advertises as a free pdf editor. You should change it to a free time waster and get ready to pay 1.45 for editing
Honestly out of pure deperation
Date of experience: February 16, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I paid. $1.95 to convert a PDF to word. The word document was terrible and of no use to me. I then cancelled my subscription but now see a fraud alert from my bank for $39.95. How is this company still operating or in business.
Tip for consumers:
They should not be operating as they do not have a working product.
Products used:
The PDF converter
Date of experience: April 23, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
Our 14 day trial is for $1.45 or $1.95 to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
I edited my pdf thinking that it's free as in the title but I ended up paying for the software and it doesn't even work! Everything I erased still shows, it keeps processing but nothing happens and I cant download anything. Scammers.
Date of experience: November 1, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Date of experience: July 18, 2024
Hi,
Thank you for the 5 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.
Sincerely,
PDF Simpli
If this was supposed to be a paid service make it clear from the beginning. Don`t let me work 30 min on a document to ask for money afterwards. Junk service. Never coming back again.
Because I`m stupid.
Date of experience: January 25, 2024
Hello,
Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can work something out.
Regards,
PDFSimpli
pdfsimpli.com charges 39.95 every 4 weeks without notice to the email of the person being charged. I got an email confirmation of my trial subscription payment, but no notice of the ongoing charges. They will only refund for payments made in the last 30 days - so they are willing to stealth charge until someone notices that they are being charged and then only refund the last charge. If I had not checked credit card statements they would have drained my account over time.
Date of experience: June 21, 2023
The link I clicked on said "PDF Simpli PDFs Online Free - Edit, Save, Print" This was in fact not free. Don't have my physical card with me so caused a hassle on finding a different way to pay so I can get a pdf that i made minimal changes to.
Because it said free and I just needed to make a few changes. Thanks I guess
Date of experience: February 16, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
They originally charged me only $1.95 for this service, worth it, but then snuck in a proviso that it was a free trial only -- and then started charging me $39.95 a month after that. When I finally realized that I was getting charged this amount, they refused to give me my $79.90 back, saying that I had entered into the contract knowingly. Yeah, right.
I'm a senior citizen and $80 means more to me than the average person. Yet I have no recourse to get my money back for a service that I only used once because it was FREE. Ha.
Date of experience: July 13, 2022
Quick and simple to use - however very expensive for a once in a while wanting to use package
Quick and simple to use and happy to pay a 14 day trial cost for a once off document edit - won't use it enough to warrant paying the high monthly cost to continue use
Date of experience: April 11, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, and will count with unlimited downloads and conversions during trial. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends because if no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We do have different offers depending on your needs, like for a example we offer a limited plan that allows to work with either 5 or 10 documents for just a $1.95 or $3.95 a month. Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you are interested in staying with us for a lower subscription plan.
Best Regards,
PDFSimpli
Beware of these people. They advertise a free service and then charge you. You pay for 14 days and then out of the blue your account gets charged another $40! To be fair, they said they'd give me a refund, The service works but you can certainly deal with a more transparent organisation.
Date of experience: March 30, 2023
Hello,
Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.
To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.
To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document.
Thank you,
PDF Simpli
When I did the trial, I only expected it to come out one time. I was not given a notice that another $38 would come out of my account. I did not know that I needed to cancel that. It was an ongoing charge. They absolutely refused to refund my money even though the day I called was the final day to renew according to them they were rude and hung up on me as well refusing to give me a refund for something I don't even use.
Tip for consumers:
People are extremely rude and when I explain to them, I did not see anything on there. That indicated that I needed to renew this or cancel it.
Products used:
It was a PDF application
Date of experience: July 26, 2023
Upon reviewing my billing statements, I noticed that WorkSimpli, a subsidiary of this company, was fraudulently charging my account in the amount of $39.95 each month. I never once authorized these charges nor used this service. I contacted WorkSimpli to inform them of the fraud and the fraudsters themselves replied saying all they would be willing to do is refund the most recently charge rather than the several fraudulent charges that were never authorized. They can also confirm on their own end that I was not using their services and did not authorize the charges yet they continue to deflect. They reference their terms of cancelling a free subscription but I was never the one to sign up for this in the first place and someone else illegally used my payment information yet they take zero responsibly and do not honor the laws based around fraudulent charges such as this case.
Tip for consumers:
Fraudulent company illegally billing
Products used:
None, this was FRAUD
Date of experience: July 5, 2023
Please be careful when signing up with this company. They will continue to take money out of your account without your authorization. The customer service is extremely rude, and when I asked to speak to a supervisor, she stated that they did not have supervisors and that she was not refunding my money. I have reported them for fraud. Do not sign up with this company unless you want your money stolen!
Products used:
PDF
Date of experience: August 12, 2022
Hi
We offer a 14 day trial for $1.95 for unlimited access. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. If you have a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli
Please be careful when signing up with this company. They will continue to take money out of your account without your authorization. The customer service is extremely rude, and when I asked to speak to a supervisor, she stated that they did not have supervisors and that she was not refunding my money. I have reported them for fraud. Do not sign up with this company unless you want your money STOLEN.
Date of experience: December 15, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
This software is the second time i have been burned with them, they show up on google as free to use to simply fill out information but that is wrong. Once you are completed with your document, you are led to a page where you can pay anywhere from 14 days to longer. The 'free' option is buried as a link at the bottom of text, and even then to get your free download, you need to wait 24 hours and provide your credit card information. I would look elsewhere, I understand businesses need to make money but be honest up front with your customers that there really is no "FREE" use. You need to jump through hoops to get the 'free' dowload you were advertised.
Date of experience: July 24, 2023
Hello,
Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.
To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our trial options are for $1.45 and $1.95. Our product is very competitively priced when compared to our competitors.
To try our product for free only for one file to convert, you have to choose the “Delayed” option and wait 24 hours for your document. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately.
Thank you,
PDF Simpli
To change the text in a pdf document I lost an hour. The text was not changed by me but by an employee through the chat. The application/website doesn't do its job, you waste time, modify and when you save you see that nothing has actually changed. I think it's a scam because I pay for this crap.
Date of experience: August 25, 2023
I can't download even one pdf or access it again after I already spent a whole hour and 10 minutes editing the pdf that's supposed to due in 3 minutes from now!? My bad if I misread some things but I'm literally so sure i didn't. I'm already failing this damn class and now my whole 11 paged assignment just got eaten by this website. Not to mention the whole thing just sucks. Tried to use the text but it kept glitching and duplicated every text I write. Didn't even bother using the pencil.
Date of experience: July 26, 2022
As soon as you see the charge--Call your bank and cancel your credit card. Do not call this place, it will get worse. They continue to try to get more money from you and even give you the number of your bank, they directly like you so you can approve the charge. I shut off my phone and called my bank which is taking care of it. The us a HUGE SCAM.
Date of experience: March 3, 2023
Hello,
Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.
To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.
To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document.
Thank you,
PDF Simpli
This time, it was simple. However, I have waited many hours on the phone, having been given a more complex form, only to be cut off when your office closed.
Date of experience: February 13, 2024
Hello,
Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. We strive to provide efficient and seamless service to all our customers, and it's disheartening to hear about the frustration you encountered during your previous attempts to reach us. Rest assured, we take your feedback seriously and will work diligently to ensure smoother experiences in the future. If there's anything specific we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly at 1-844-898-1076 9:30 AM to 6:30 PM AST or via email at support@pdfsimpli.com. Thank you for your patience and understanding.
Best regards,
PDF Simpli
Do not sign up for a trial with this company. You can get free pdf conversions on the internet. They will auto renew for $39.95 a month for a free service. You can't get ahold of anyone to cancel the service prior to auto renew. Then when you call them off a credit card number... they are combative and rude. DON'T BUY FROM THEM.
Tip for consumers:
Don't buy it. Don't try it.
Products used:
pdf simpli
Date of experience: October 10, 2022
Hi We do not offer Free demo or trial we have a 14 day trial for $1.95 and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. You can cancel any time. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you
I miss the 14 days trial deadline, OK. I was charged and thought I was good for the term. I didn't realize that they charged me again in one month. That site never informed or I'm blind that it costs $39.95 a MONTH! I paid $1.45 for the document and $39.95. Check out all statements, this not informative before you get charged. I was refunded but offered a resolution of $12.95 per document. CAN"T AFFORT PDFSIMPLI -- That's ridiculous.
Tip for consumers:
READ ALL THE PRINT
Products used:
2 document conversions from PDF to JPG
Date of experience: August 10, 2022
Hi
We offer a 14 day trial for $1.95 for unlimited access. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription for $39.95 to continue with our services. This is mentioned in our terms and agreement in the billing page. You can cancel any time. If you have a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli
Wasnt able to convert the text at all. Just a few broken words out of a whole letter. This was not a very clean photo of the image though. I hate that I had to first pay to see the results. I ended up paying for nothing.
Date of experience: August 5, 2023
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDFSimpli