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PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
The ad said free, which was a hook once they got your Facebook info and then charged you
I must have wanted to get ripped off
Date of experience: April 9, 2024
"I cannot recommend this app enough. It was an absolute game-changer for me! I was struggling to edit a PDF, but this app saved me a significant amount of time. If you're looking for an efficient and reliable solution for your PDF editing needs, I highly suggest giving this app a try."
Date of experience: October 22, 2023
You are not honest about the costs up front. That makes me not to trust you.
Because I needed to edit a document.
Date of experience: April 7, 2024
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
In 11-21, while unemployed, I had to sign up for PDF Simpli to sign a single document. I then found temp employment and the company provides. Pdf software. Not surprisingly, I forgot to close my account on PDF Simpli (that's the game, right?). I asked them to refund from 12-21 and their policy allows for only 1 month of refund. Other software providers have been more forgiving. I will not use PDF Simpli again.
Date of experience: June 23, 2022
Hi
We have a 14 day trial for $1.95 if you pay for the trial we send a confirmation email of your subscription and the amount paid. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. We have a refund policy of 30 days. With a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
Very misleading. I looked up free programs to edit and they advertised as free but as soon as I was done editing I had to pay to download my documents and print them.
Because I thought it was free but I was lied to.
Date of experience: February 7, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Total scam, product didn't work (converting pdf to fillable pdf), I paid for a one time use-.99- then was charged $39.99 which American Express declined and then they tried running the charge as a different company and it went through. Horrible customer service rep was yelling ME, because I was upset at being scammed. Run don't walk from these scammers!
Date of experience: February 13, 2023
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
This is a scam: you advertise it as free, but then charge for the service at the very end after the user has spent significant time creating the document. Then, if that weren't enough, you will charge an exorbitant rate each month until the user cancels.
It was supposed to be free.
I did not realize that it was a scam.
Date of experience: October 12, 2023
Started to use the site. It said completely free. I loaded the document then it wants me to pay. Very slick! So, if you pay $1.95 you get the "trial" for 14 days. But you better watch out for the renewal since if you forget, you pay about $39.00 a month! If you do the annual plan and forget the price goes up by more than 1000%! I can't say anything about the quality as I backed out when I saw the fine print. I then looked at legitimate reviews and they were ALL bad!
Date of experience: August 3, 2022
It was advertised as a free trial but only editing the first document on screen is free. To actually save and send the pdf to someone it is $1.45. OK no problem. Paying $1.45 for a onetime edit to a pdf I have to sign and send is no big deal. Make sure you close the account and get confirmation that the account is closed before that not so free trial is up though because it is autobilled at $39.95 per month after that. Even adobe only charges $15/month or less if you go yearly.
Products used:
pdf editor
Date of experience: June 29, 2023
The text is off! I had to pay to see the finalized product only to realize it was not worth purchasing...
Date of experience: March 12, 2024
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Date of experience: April 6, 2024
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.
Best regards,
PDFSimpli
Very annoyed that the advertisement said free, and then I can't even read my document without agreeing to pay.
I was deceived by their advertising.
Date of experience: March 12, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Convert PDF to Word [Free]misleading publicity. We go through the whole process, then we are forced to create an account, and one more step and we are forced to pay to have the document converted. Which would be OK, if it weren't for the misleading advertising (FREE!). I don't mind paying but I can't stand being cheated.
Date of experience: October 7, 2022
Hi
We do offer a free one time conversion it's under the delayed option. You will need to create an account to upload your document and wait for 24 hours to get your document if you can not wait for the 24 hour option We have a 14 day trial for $1.95 it will give you the document right instantly and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you
Misleading as $#*!, $#*! this pos site I will cancel my $#*! as soon as i get this $#*!ing document
Date of experience: April 5, 2024
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Used this website for one project and one project only,
Costing $1.59, to later find out I signed up for a membership. Couldnt be any more shady as I would never of. And They proceeded to charge me $44/Month for the next 8 Months until Error was caught.
And basically told me to shove it. And did nothing to rectify the issues, as they could see out of the 8 months i paid for it, Never logged on or used it once! Satisfaction guaranteed my $#*!!
They have a refund / cancellation page that guarantees customer satisfaction, that couldn't be farther from the truth!
Date of experience: October 6, 2021
I have had double billing, billing after cancellation, customer service hanging up on me, blocking my calls and worse. They are absolutely scam artist and need to be shut down.
Products used:
Pdfsimpli
Date of experience: November 3, 2023
$#*!ing scammers. Why dont you put that you have to pay to use your $#*!ty service before people go through all that work to edit their doc? Yall are $#*!ed up for that. "create a free account" nah you actually have to pay for it. $#*! you guys.
No other option. $#*! this site
Date of experience: November 3, 2023
A scam and a catch 22. They'll entice a busy you by offering a free trial for $1.95, knowing that you probably won't read a fine print that automatically charges your account $39.95 every four weeks. I caught it after a few days though and the chat person responded, "We refunded your payment and it should be in your bank account within 7 to 14 days depending on your bank. We also canceled your account from our end." When I didn't see the refund, the chat person assured me of a full refund if I submit "1. Transaction Receipt, 2. Date of the transaction, 3. Amount of the transaction, 4. PayPal email charged", which is a head-scratcher since they must have all these. But all they wanted was proof from me that I was charged more than a month ago, ergo that I was not entitled to a refund - a CATCH 22, since I had only a chat conversation as proof of cancellation!
Products used:
PDF Simpli
Date of experience: November 13, 2022
The conversion of tabulated text in a pdf to a word docx does not work.
All data ends up in a single column.
The 14 day trial is charged af 1.95 but this is a subscription and you must cancel or get billed 39 monthly.
That model of subscription billing is in most people's minds a scam. Especially so if the product does not work so it's a lure and a trap.
Advice, cancel immediately and get your card stopped andcrtplaced so they cannot gouge you.
A very American business model. This behaviour is disgusting to civilised people. Time to grow up guys and treat people decently.
Date of experience: August 21, 2023
I paid for this service to make a PDF and began noticing a charge of $40 on my account shortly after. Once I noticed this charge I cancelled the service. Now two months later I am still being charged for a service that I am not using. STAY AWAY from this site, they unethically use your card information and bill you even after you cancel.
Date of experience: July 6, 2023
You cancel your subscription and they lie to you and charge you anyways then continue and lie to you and send you on a wild goose chase, I had to have PayPal fix this as they tried to steal money from me. I literally had support agents from this site mock me and lie to my face to avoid giving me my money back from their unauthorized charge.
Date of experience: December 20, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
This piece of crap doesn't work so I canceled it the same day. To my surprise, I was billed today for $39.99. The rudest man on the phone told me I did not cancel it until today and was asking if I received a notification. Hello, you guys intentionally give notification, so you can renew it again and jacked us up with a paid subscription. I man on the phone was mad that I blocked you guys from Paypal, so I am not not eligible for refund.
Products used:
digital file conversion
Date of experience: May 16, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you. When you cancel your account a confirmation email is send out automatically. Please contact us if you have this evidence to better assist you. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. If you issue a dispute with paypal we will not have access to issue a refund it has to be with them.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
Pretty good so far. Just starting to use so I don't have a true opinion yet.
Functionality, products, cost and ease of use.
Date of experience: March 27, 2024
Hi,
Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
Simply put: I created a contract, sent out for signature, got it signed, and couldn't keep a copy for myself. I reached technical support - they don't let you keep a copy of your own contract! You have to ask everyone who signed to bother emailing you back a copy of their contract."Hey thanks for signing. The website I used for your contract cannot authorize me to keep a copy. Can you send one to me?" AVOID.
Date of experience: September 26, 2023
This program says you get a free trial, there is no free trial. I unfortunately really need this done now and will cancel immediately.
Date of experience: March 3, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hi,
We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you are interested in staying with us for a lower subscription.
Sincerely,
PDF Simpli