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PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
PDF Simpli is easy to work with and has all the features you would ever need. Was able to complete the document very quickly.
Date of experience: January 30, 2024
PLEASE DO NOT USE THIS COMPANY! It is 100% a scam; after you authorized a payment of 1,95 euros, they charge 40 euros at the end of the month. I could not even download the document! I had to contact Paypal to cancel the "subscription" I didn't sign up for and already reported the company; I can't even believe they get to use Paypal to scam people! There are some positive reviews on Trustpilot, and it is 100% them; they are masters at scamming!
Tip for consumers:
DO NOT USE PDF SIMPLI IS A SCAM!!!
Products used:
NONE
Date of experience: December 8, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
They get your account snd it's IMPOSSIBLE TO CANCEL! They'll say ok you are cancelled then charge again and again and only way to stop is cancel your atm or credit card!
You've been warned
CHEATERS THIEVES
Products used:
PDF
Date of experience: February 17, 2023
Hi
After the 14-day full access ended your account was enrolled in the $39.95 option. You can cancel your account any time thru chat, email or by phone. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account before the trial ends it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Feel mislead. I made a pdf change and all you get me is a silly Word document, very bad transferred. I want my pdf so i made the payment but never again. What a scam.
Date of experience: August 21, 2023
If you're considering using PDFSIMPLI, I would strongly urge you to look elsewhere. My experience with their customer service has been nothing short of appalling. I've been hung up on multiple times while trying to resolve issues—talk about unprofessionalism.
When I attempted to cancel my subscription, the cancellation confirmation email conveniently arrived only after the renewal payment had gone through. This is a system flaw and a shady business practice designed to lock you in financially.
No Receipt or Payment History: To add insult to injury, there was no way to pull a receipt or payment history from my account. They didn't even send a payment confirmation via email. You're left without proof, making it impossible to dispute any charges with them.
I tried calling their customer service countless times to sort this out, but it seems like they've made themselves intentionally unreachable.
In light of this awful experience, I cannot stress enough how much better Adobe is as an alternative. Not only is it cheaper, but it also offers reliable and efficient service, which is the complete opposite of what you can expect from PDFSIMPLI.
Stay away from PDFSIMPLI if you value your time, money, and peace of mind!
Tip for consumers:
If you're considering using PDFSIMPLI, I would strongly urge you to look elsewhere. My experience with their customer service has been nothing short of appalling. I've been hung up on multiple times while trying to resolve issues—talk about unprofessionalism.
When I attempted to cancel my subscription, the cancellation confirmation email conveniently arrived only after the renewal payment had gone through. This is not just a system flaw but a shady business practice designed to lock you in fi
Products used:
Service
Date of experience: October 3, 2023
It's fast and easy. I like that I can sign up for a short time for a reasonable price instead of having to commit for a service I won't need on an ongoing bases.
I have used it before, and I liked it.
Date of experience: August 21, 2023
I am happy to pay for the service but when seeking this product the header did indicate it would be free. Just to let you know
I needed your service
Date of experience: January 7, 2024
You offer free service and then when I want to print or mail, you charge
Date of experience: March 5, 2024
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Software does not work and the customer service does not want to cancel the subscription, especially when you called it in, and they will renew the subscription ASAP and charge you $ 39.95 and when you cancel through paypal you WILL NOT receive any refund from them! Do a chargeback though your PAYPAL account and credit card as these people a totally dishonest! BEWARE and do not waste your money on this garbage!
Date of experience: September 14, 2022
Hi
We offer a 14 day trial for $1.95 for unlimited access. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. If you have a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
The document I worked on has the signature sideways rather than directly on the line as I originally paced it. Right now I'm having difficulty retrieving it to make the necessary correction.
I'm learning to use new software.
Date of experience: July 17, 2023
Everything says "free" - free conversion, free access, free account - until you want to print, save, or download the document you created. Then you have to pay for access.
Products used:
None
Date of experience: September 14, 2022
Hi we offer a free version it is under the delayed option. You can upload, edit and convert your document. You will have to wait 24 hours to receive your document. If you need your document immediately and can't wait for the 24 hours we offer a 14 day trial subscription with unlimited access. You Can cancel anytime. If the account is not cancel after the 14 day trial it will be enrolled in our base subscription to continue with our services. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
The format of the document and font of the Word file are not the same as shown in the PDF file. When the file previews before charging the monthly fee, it looks okay.
When the file previews before charging the monthly fee, it looks okay. Very Disappoint
Date of experience: September 2, 2023
I requested pdf download and received a DocX. Cannot select to create a picture inside the pdf and move it around like I can edit with an image editor
Wanted to try pdf editing to simplify document changes instead of needing to create a new document entirely when the change could just be a name typo or similar minor thing
Date of experience: October 10, 2023
When previewing my document it looks nothing like what Ive been working on. The doc itself freezes frequently and when reaching out to customer service, one bad apple, Amit K spoils the experience and is a bad representative of the company. CHat is available 24hrs in the US, however, he cut off the chat and now I am not access to assistance, without having to fill out a form. This program is a gimmick, when you get to the end, you no longer can do ANYTHING! BECAUSE IT FREEZES IN PLACE AND REBOOTING DOES NOT HELP. DONT WASTE YOUR TIME, SEARCH OTHER REUTTABLE SOURCES FOR PDF EDITABLE.
Date of experience: August 4, 2023
Refused to honor an offer on their site delivering a free document after a 24 hour wait. Tried to get me to subscribe for payment. Not honoring comittment to provide a free document EVEN AFTER A CHAT.
Date of experience: January 13, 2023
Edited PDF and downloaded to show the edit did not save. Pointless if it cannot actually save the edits
Checking out varying options and found this was a useless fraud of one.
Date of experience: January 22, 2024
Hi,
Thank you for taking the time to share your experience with PDFSimpli.com. We appreciate your positive feedback regarding the ease of use of our platform. We also understand the importance of document security and the need for a failsafe against accidental mistakes during the saving process. Your feedback is valuable to us, and we are actively looking into ways to enhance our platform, such as implementing a confirmation prompt before finalizing the saving process.
We apologize for any inconvenience you may have experienced and thank you for bringing this to our attention. Our team is committed to continually improving the user experience, and your input plays a crucial role in that process. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We are here to assist you.
Sincerely,
PDFSimpli
I requested the file to be saved as PDF and it ended up being a word document. I also wasn't informed before creating the file that a payment would be required.
Date of experience: August 14, 2023
So far i don't know if this will work.
I do appreciate getting to pay for only 14 days to begin with.
Date of experience: January 10, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
This is a fantastic and awesome I will recommend this service to as many people as I can thank you for doing a great job
I trust anything that doesn't have to convert from something else to PDF files
Date of experience: January 18, 2024
Hi,
Thank you so much for your incredibly kind words! We're thrilled to hear that you find our service fantastic and awesome. Your enthusiastic recommendation means a lot to us, and we're grateful for your support. If there's anything specific you appreciate about our service or if you have any suggestions to make it even better, please feel free to share. We value your feedback and are always looking for ways to enhance our offerings. You can reach out to us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
$#*!y software was completely useless, and their business model is tht you try the 14 days for 2 dollars, you forget about cancelling and they charge you 40 dollars. What a scam hope you guys go broke.
I'm a student and losing this money means a lot.
AVOID THIS $#*!Y COMPANY IS A SCAM!
Tip for consumers:
Don't use it
Products used:
$#*!y PFD editor
Date of experience: March 7, 2023
Hello,
Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.
To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.
To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document.
Thank you,
PDF Simpli
I searched and searched for an affordable app to download a fillable paystub. PDF Simpli was the cheapest and by far the easiest to get done something I have been working on all day!
Affordable, and clearly stated what they offered.
Date of experience: November 15, 2023
My first registration failed although I received an e-mail confirming the creation of an account.
Date of experience: February 23, 2024
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
I paid for their pdf software opener. It did not work on my phone or laptop. Their email to you says you have 30 days to cancel and get a refund. I paid
A total of $41.90. I kept trying to get their software to work. I called them within LESS than the 30 days they require for a refund, explaining over and over to a woman named Mili that their software has never worked on my phone and laptop. She was rude. Abrasive and constantly interrupted me saying I should have called earlier! And will only give me a partial refund even tho I never got to use their product. I explained that I could not use my laptop until the just recently, and their email says YOU HAVE 30 days to cancel and get a refund. She told me I can have a partial refund or NO REFUND! I asked to speak to a supervisor twice and she said they don't talk to the customers, I asked for the corporate phone number and she said you are speaking to it. I asked to speak with someone else and she rudely said call back. I Explained that it's not fair that a customer pays for their service and their product does not work and they only get a partial refund and she said she had other customers to talk to and she hung up.I also emailed and left a voicemail with their company much earlier explaining that I could not get it to work and asked them to help me but never got a response from them.
Tip for consumers:
Be careful
Products used:
None...their pdf simple software did not work on my phone or laptop.
Date of experience: January 18, 2023
Luckily I reviewed my credit card statement and found the abusive charges. This company is a scam. Real scam
Tip for consumers:
Very stupid company
Products used:
Stupid PDF
Date of experience: August 7, 2023
I just want use it one time dont want pay 14 days. It make me angry loooosed time with thiss app i highly dont reccoment they
Date of experience: February 11, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hi,
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli