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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
616
Neutral
105
Negative
267
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,838)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user edwardh1373
Georgia
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

Very slow. Page was unresponsive after every action I took while trying to edit my PDF.

Date of experience: February 27, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user joyces1378
Washington
0 reviews
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Very smooth software and purchase. I feel like the monthly plan is more than I would use and wish there were a per document fee.

Reason I chose this business:

It offered a trial period at a low price. It looks to have all the functionality I'm looking for.

Date of experience: November 27, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input. We do have other options you can choose from. Please contact us at support@pdfsimpli.com or contact us by phone at 1-844-898-1076.
Thank you for the 4 star rating.

Sincerely,

PDF Simpli

Thumbnail of user carolq670
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

This is advertised as free but you must pay $1.95 to use. Billed every month for $40, that is too much.

Reason I chose this business:

Because I have an assignment due and I HAVE to use a program to do it.

Date of experience: October 30, 2023

Thumbnail of user mikel2487
Colorado
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

It was a great price 2$ for single use in my case but you allow 14 days for 2 dollars. Great offer. Wish it was free though

Reason I chose this business:

This other plan gave me some 1 month free trial BS then 15$ a month. I like this single item purchase

Date of experience: January 3, 2024

Thumbnail of user harryh621
Australia
1 review
0 helpful votes
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February 25th, 2024

They used your payment details, and charge for subscription without authorisation. Scam. Be aware!

Service
Value
Shipping
Returns
Quality

Date of experience: February 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We do let you know before you subscribe. You have the chance to cancel within trial and no other charge will be made.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Sincerely,

PDF Simpli

Thumbnail of user heathery313
Texas
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

I don't like that it's billed as free, but if you actually want your document you have to pay for it.

Date of experience: October 12, 2023

Thumbnail of user jayw6
North Carolina
3 reviews
3 helpful votes
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December 21st, 2022

Wasted almost 30-minutes uploading and figuring out how to complete my.pdf file only to be notified that there was in fact a CHARGE to download the file! VERY DECEPTIVE practice!

Service
Value
Returns
Quality

Date of experience: December 21, 2022

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user joshuaa708
Denmark
1 review
1 helpful vote
  • Send Message
October 2nd, 2023
Verified purchase

It was advertised as Free, had to pay money for a single document download. Don't know if I need to re-subscribe.

Reason I chose this business:

I needed to edit a PDF to update its contents.

Date of experience: September 2, 2023

Thumbnail of user nathanh990
Brazil
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

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Reason I chose this business:

Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Date of experience: October 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for the 4 star rating. We value your input and encourage you to let us know more details about your experience with us.

Sincerely,
PDF Simpli

Thumbnail of user elizabethh2498
Oklahoma
1 review
0 helpful votes
  • Send Message
December 30th, 2022

Title says it all. This is a scam. I bought a 1 time PDF conversion and they used my Paypal to take out 80 bucks

Service
Value
Returns
Quality

Date of experience: December 30, 2022

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user cherylz257
GB
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Can't see the document until a rating has been put through so this will have a negative impact on my review

Date of experience: August 2, 2023

Thumbnail of user rfcorcoran
California
1 review
0 helpful votes
  • Send Message
May 10th, 2023

This service is DECIEVING. Small pricing hides the real details. I got tricked by the FREE words and the low cost big text. Luckily I reviewed my credit card statement and found the abusive charges.

Tip for consumers:
Deceptive company. If a class action lawsuit is filed I'd sign up

Products used:
PDF converter

Service
Value
Shipping
Returns
Quality

Date of experience: May 10, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDF Simpli

Thumbnail of user christianw562
Utah
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

I hate paying money this was stupid I am going to cancel my subscription Also you UI for writing text was incredibly painful the signature was the only redeeming quality

Reason I chose this business:

First thing that popped up

Date of experience: September 11, 2023

Thumbnail of user philipn263
New Jersey
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

Nice platform and great pricing! So far I always end up at this one because it always works correctly.

Reason I chose this business:

Convert scanned doc

Date of experience: August 10, 2023

Thumbnail of user sa454
New York
1 review
0 helpful votes
  • Send Message
June 2nd, 2023

This company is crazy. They hide charges in tiny print at the bottom of the plan box with a $1.95 14-day trial plan at the top of their "most popular plan", plan box. I was willing to pay the $1.95 for the 14-day trial to convert 1 document and canceled my plan the same day so I wouldn't forget to cancel within that 14-day trial and be charged some crazy amount for something I never use. I double-checked that it had been canceled(it had been), and there were several plans offered. The "Most Popular Plan" was only $7000/month! I had to look at it twice to make sure I was seeing that correctly. I was. Then Paypal emailed me to let me know I had made a purchase. I was charged $1.95 and then $39.95 for the subscription. I contacted Customer Service at PDFSIMPLI to have the charge reversed; and they are now refusing to refund the extra $39.95 charge they charge in addition to that $1.95, stating they are clear that I would be charged $39.95 for a month after my 14-day trial. I don't call tiny print at the bottom of the page, clearly stated charges.

Tip for consumers:
Terrible customer service.

Products used:
Convert a document

Service
Value
Quality

Date of experience: May 31, 2023

Thumbnail of user marief660
GB
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

I thought I had given you a photo to convert but nothing has appeared

Reason I chose this business:

Because i was desperate to convert a passport photo for a VISA

Date of experience: February 15, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Thumbnail of user juny26
Malaysia
1 review
3 helpful votes
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March 9th, 2023

Advertising as free and then proceed to ask for payment. Worst business tactic ever and wasted my time.

Date of experience: March 9, 2023

Thumbnail of user rony220
Illinois
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

I prefer not to pay for adding 3 images to a document but im lazy so this worked out ig

Reason I chose this business:

First google search

Date of experience: January 25, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We appreciate your feedback! We're pleased to hear that you choose PDF Simpli our service was able to assist you with your document needs. If you have any questions or need further assistance in the future, feel free to reach out to us at support@pdfsimpli.com.

Best regards,
PDF Simpli

Thumbnail of user jefreyp2
Florida
1 review
1 helpful vote
  • Send Message
April 11th, 2023

People spend a lot of time in a document just for when they try and download it, they must PAY with no warning before hand. It is sad that this app has to do this to make money. HORRIBLE EXPERIENCE

Date of experience: April 11, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.

To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.

To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately.

Thank you,

PDF Simpli

Thumbnail of user kathyp27
Massachusetts
3 reviews
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

Date of experience: February 17, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Thumbnail of user teresaw1281
GB
1 review
0 helpful votes
  • Send Message
February 26th, 2024
Verified purchase

Date of experience: February 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user matthewg1835
Greece
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I am Greek and the pdf came back terrible. I want a refund!

Reason I chose this business:

Because of Google. It appeared at the top

Date of experience: February 15, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience but our software currently doesn't support that language. For technical issues please contact our support team via email at techsupport@worksimpli.io. They can assist you with this problem. You can also contact us by phone at 1-844-898-1076 or chat 24/7. We can rectify this.

Regards,

PDFSimpli

Thumbnail of user jeanf612
New Jersey
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

I was told it was free just to still pay, it is a little misleading but I accomplished what needed to be done

Date of experience: December 20, 2023

Thumbnail of user loganw290
California
1 review
0 helpful votes
  • Send Message
February 25th, 2024
Verified purchase

Many attempts to do conversion, then finally when it worked the Word document was full of errors.

Date of experience: February 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Send an email to our Technical Department at techsupport@worksimpli.io. They can help you with any technical issues you may experience with our website.

Regards,

PDF Simpli

Thumbnail of user carlosc762
Spain
1 review
2 helpful votes
  • Send Message
February 10th, 2022

You maje all the changes, press download and they tell you to pay a fee.
Should be more upfront about it, don't use this web

Service
Value
Returns
Quality

Date of experience: February 10, 2022

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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