PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
Very slow. Page was unresponsive after every action I took while trying to edit my PDF.
Date of experience: February 27, 2024
Very smooth software and purchase. I feel like the monthly plan is more than I would use and wish there were a per document fee.
It offered a trial period at a low price. It looks to have all the functionality I'm looking for.
Date of experience: November 27, 2023
Hi,
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input. We do have other options you can choose from. Please contact us at support@pdfsimpli.com or contact us by phone at 1-844-898-1076.
Thank you for the 4 star rating.
Sincerely,
PDF Simpli
This is advertised as free but you must pay $1.95 to use. Billed every month for $40, that is too much.
Because I have an assignment due and I HAVE to use a program to do it.
Date of experience: October 30, 2023
It was a great price 2$ for single use in my case but you allow 14 days for 2 dollars. Great offer. Wish it was free though
This other plan gave me some 1 month free trial BS then 15$ a month. I like this single item purchase
Date of experience: January 3, 2024
They used your payment details, and charge for subscription without authorisation. Scam. Be aware!
Date of experience: February 18, 2024
Hi,
We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We do let you know before you subscribe. You have the chance to cancel within trial and no other charge will be made.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Sincerely,
PDF Simpli
I don't like that it's billed as free, but if you actually want your document you have to pay for it.
Date of experience: October 12, 2023
Wasted almost 30-minutes uploading and figuring out how to complete my.pdf file only to be notified that there was in fact a CHARGE to download the file! VERY DECEPTIVE practice!
Date of experience: December 21, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
It was advertised as Free, had to pay money for a single document download. Don't know if I need to re-subscribe.
I needed to edit a PDF to update its contents.
Date of experience: September 2, 2023
.fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff
Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Date of experience: October 7, 2024
Hi,
Thank you for the 4 star rating. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
Title says it all. This is a scam. I bought a 1 time PDF conversion and they used my Paypal to take out 80 bucks
Date of experience: December 30, 2022
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Can't see the document until a rating has been put through so this will have a negative impact on my review
Date of experience: August 2, 2023
This service is DECIEVING. Small pricing hides the real details. I got tricked by the FREE words and the low cost big text. Luckily I reviewed my credit card statement and found the abusive charges.
Tip for consumers:
Deceptive company. If a class action lawsuit is filed I'd sign up
Products used:
PDF converter
Date of experience: May 10, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
I hate paying money this was stupid I am going to cancel my subscription Also you UI for writing text was incredibly painful the signature was the only redeeming quality
First thing that popped up
Date of experience: September 11, 2023
Nice platform and great pricing! So far I always end up at this one because it always works correctly.
Convert scanned doc
Date of experience: August 10, 2023
This company is crazy. They hide charges in tiny print at the bottom of the plan box with a $1.95 14-day trial plan at the top of their "most popular plan", plan box. I was willing to pay the $1.95 for the 14-day trial to convert 1 document and canceled my plan the same day so I wouldn't forget to cancel within that 14-day trial and be charged some crazy amount for something I never use. I double-checked that it had been canceled(it had been), and there were several plans offered. The "Most Popular Plan" was only $7000/month! I had to look at it twice to make sure I was seeing that correctly. I was. Then Paypal emailed me to let me know I had made a purchase. I was charged $1.95 and then $39.95 for the subscription. I contacted Customer Service at PDFSIMPLI to have the charge reversed; and they are now refusing to refund the extra $39.95 charge they charge in addition to that $1.95, stating they are clear that I would be charged $39.95 for a month after my 14-day trial. I don't call tiny print at the bottom of the page, clearly stated charges.
Tip for consumers:
Terrible customer service.
Products used:
Convert a document
Date of experience: May 31, 2023
I thought I had given you a photo to convert but nothing has appeared
Because i was desperate to convert a passport photo for a VISA
Date of experience: February 15, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDFSimpli
Advertising as free and then proceed to ask for payment. Worst business tactic ever and wasted my time.
Date of experience: March 9, 2023
I prefer not to pay for adding 3 images to a document but im lazy so this worked out ig
First google search
Date of experience: January 25, 2024
Hello,
We appreciate your feedback! We're pleased to hear that you choose PDF Simpli our service was able to assist you with your document needs. If you have any questions or need further assistance in the future, feel free to reach out to us at support@pdfsimpli.com.
Best regards,
PDF Simpli
People spend a lot of time in a document just for when they try and download it, they must PAY with no warning before hand. It is sad that this app has to do this to make money. HORRIBLE EXPERIENCE
Date of experience: April 11, 2023
Hello,
Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.
To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.
To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately.
Thank you,
PDF Simpli
Date of experience: February 17, 2024
Hello,
Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
Date of experience: February 19, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I am Greek and the pdf came back terrible. I want a refund!
Because of Google. It appeared at the top
Date of experience: February 15, 2024
Hello,
We are sorry for the inconvenience but our software currently doesn't support that language. For technical issues please contact our support team via email at techsupport@worksimpli.io. They can assist you with this problem. You can also contact us by phone at 1-844-898-1076 or chat 24/7. We can rectify this.
Regards,
PDFSimpli
I was told it was free just to still pay, it is a little misleading but I accomplished what needed to be done
Date of experience: December 20, 2023
Many attempts to do conversion, then finally when it worked the Word document was full of errors.
Date of experience: February 18, 2024
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Send an email to our Technical Department at techsupport@worksimpli.io. They can help you with any technical issues you may experience with our website.
Regards,
PDF Simpli
You maje all the changes, press download and they tell you to pay a fee.
Should be more upfront about it, don't use this web
Date of experience: February 10, 2022
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli