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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
617
Neutral
105
Negative
268
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,836)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user jeanpaulazure
New Jersey
1 review
0 helpful votes
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January 10th, 2024

They will initially charge only $1

THEN will charge $40 per month.

VERY BAD SERVICE & CORRUPTED PEOPLE

BEWARE!

Tip for consumers:
THE THIEVES WILL AUTO-CHARGE HIGHER AMOUNT

BEWARE!

Products used:
PDF editor

Service
Value
Shipping
Returns
Quality

Date of experience: January 2, 2024

Thumbnail of user rogerm1395
California
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Your search said it was free. Now I have to monitor the app so it doesn't charge my card.

Reason I chose this business:

Because it said it was free, but it's not!

Date of experience: October 28, 2023

Thumbnail of user dennism2326
Spain
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

Payments rejected with mastercard for no apparent reason. Frustrating!

Reason I chose this business:

Google search

Date of experience: January 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
I'm sorry to hear that you're experiencing issues with your Mastercard payments. Try using these option:
Check card details, Contact your bank they might implemented any additional security measures for online transactions. You can use other payment methods like Paypal or another credit card

Thumbnail of user geraldt390
Texas
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

Would be better to not have to input credit card info for trial

Date of experience: January 1, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Thank you for sharing your feedback! We appreciate your perspective on the credit card input process. We understand that providing such information can be a concern for many users. Rest assured, we take your feedback seriously, and we're actively exploring ways to enhance the user experience

Thumbnail of user kathleenz724
Arizona
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

Not what I was expecting. I'll keep trying and see if I get what I'm looking for

Reason I chose this business:

Funeral program

Date of experience: January 2, 2024

Thumbnail of user ronaldo291
California
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

I WAS UNDER THE IMPRESSION i COULD HAVE A FREE TRIAL BUT IT WOULD NOT LET ME GET MY DOCUMENT WITHOUT PAYING AND GIVING ALL THE PAYMENT DETAILS. WHY?

Reason I chose this business:

IT WAS SUGGESTED BY kINDLE AMAZON TO CHANGE MY MANUSCRIPT SO i COULD CORRECT IT.

Date of experience: August 1, 2023

Thumbnail of user kathryns1099
North Carolina
1 review
0 helpful votes
  • Send Message
January 12th, 2024
Verified purchase

Date of experience: January 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with your inquiries about your conversion or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Thank you for your review

Regards,

PDF Simpli

Thumbnail of user billm2231
Australia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Reason I chose this business:

Ghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Date of experience: September 3, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for the 5 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.

Sincerely,

PDF Simpli

Thumbnail of user zacharyx105
California
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

So far it's been easy. Waiting to see my edited PDF document to confirm satisfaction

Reason I chose this business:

Needed to edit a PDF

Date of experience: December 14, 2023

Thumbnail of user frankr1401
California
1 review
0 helpful votes
  • Send Message
December 31st, 2023
Verified purchase

Simple editing. Subscription details need to be detailed.

Date of experience: December 31, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Thank you so much for your positive feedback! We're thrilled to hear that your experience has been positive so far. We're here to ensure your continued satisfaction! If you need any information of our subscriptions you can contact us at 1844-898-1076.

Thumbnail of user candidak2
New Mexico
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I am a total clutz when it comes to this sort of activity but you got me through it. Thanks

Reason I chose this business:

Used before

Date of experience: November 9, 2023

Thumbnail of user pamy245
South Africa
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Requesting response before the transaction is complete is not great

Reason I chose this business:

I need to convert some files

Date of experience: December 27, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for taking the time to leave us feedback. We understand your concern. We need a review for the best quality of service we can give you. We've worked really hard to bring more functionality to our product. Please give us more details on your experience so we can further assist you.

Thank you,

PDF Simpli

Thumbnail of user christined2108
Maryland
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

Scummy predatory nonsense advertised as free and then holds your documents hostage

Date of experience: December 27, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for leaving us a review. Registering to our website, editing and converting is
Completely free and so is downloading the text version of the document in our editor.

To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time.

To try our product for free only for one file, you have to choose the “Delayed” option. This option allows you to convert and wait 24 hours for your document to be able to download or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately.

Thank you,

PDF Simpli

Thumbnail of user christineh2327
Georgia
1 review
0 helpful votes
  • Send Message
December 21st, 2023
Verified purchase

Date of experience: December 21, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for taking the time to leave us feedback. We understand your concern. We need a review for the best quality of service we can give you. We've worked really hard to bring more functionality to our product. Please give us more details on your experience so we can further assist you.

Thank you,

PDF Simpli

Thumbnail of user gloriaz223
District of Columbia
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

It tool a while for me to catch on but that is going to happen frequently.

Reason I chose this business:

Came up first in my search

Date of experience: November 2, 2023

Thumbnail of user realnut1305
Philippines
1 review
0 helpful votes
  • Send Message
July 7th, 2023

NO FREE TRIAL THEY ARE JUST SCAMMING PEOPLE, DO NOT BUY FROM THEM THEY DON'T REALLY CARE IF YOU CAN USE IT

Service
Value
Shipping
Returns
Quality

Date of experience: June 7, 2023

Thumbnail of user tolulopeo16
Maryland
1 review
3 helpful votes
  • Send Message
August 26th, 2022

This "company" is nothing but a SCAM. The fact that on average there are multiple complaints about this merchant on different website is astounding. Quick search of "Pdfsimpli scam" or "Pdfsimpli complaints" tells you all you need to know.
This predatory and fraudulent business practice is one i have never encountered. For starters it is a one man show based out of Puerto Rico- disgusting despicable waste of skin called Sean Fitzpatrick He is also the CEO. When you call you are always speaking to someone in PR who really could care less about listening or helping customers resolve their issue

I was charged $39.95 monthly totaling $1300 by these scammers on a dormant acct. Charges I never authorized. I spoke with a lady named Mily at first then a disrespectful illiterate named Natalie and then a guy named Ray attempting to resolve this issue. I hit wall trying to get my money back. According to Mily i signed a contract in Oct 2019 that i did not cancel. So i demanded a copy of this contract i agreed to. If i don't have a copy the merchant should have a copy right? I am still waiting on that contract...

For individuals who have been scammed by this business Please file a complaint with the Federal Trade Commission; ReportFraud.ftc.gov, phone *******357 they investigate shady business practices and fraud cases like this also contact your State Consumer Protection office and file a complaint with the attorney general of your state. The more complaints generated, the quicker we can get the scammer behind this company investigated and put out of business.
I intend on getting every penny taken fraudulently from me back and also looking at small claims court for litigation. Please don't just sit back and do nothing. Report, Report, Report! This business has multiple complaints monthly. On other sites; daily, we all can't be wrong. This morally bankrupt "company" has ripped people off for far too long. Report PDFsimpli. It is a sophisticated scam

Service
Value
Returns
Quality

Date of experience: August 26, 2022

Thumbnail of user brianh3423
Nevada
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Just waiting to make sure it works before giving the 5th star

Date of experience: December 18, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks for reaching out. Were there any issues with your experience? Please let us know more details! You can contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call us at 1-844-898-1076 9-6 PM AST.

Best regards,

PDFSimpli

Thumbnail of user mariar3105
California
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

It worked great but originally stated it would be free, not.

Date of experience: December 12, 2023

Thumbnail of user stevej1381
California
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Fast and easy way to convert your documents! Was surprisingly cheap.

Date of experience: December 15, 2023

Thumbnail of user rebeccam2834
North Carolina
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

$#*!ing not free making me pay this stupid $#*! to edit a pdf

Date of experience: December 13, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are very sorry for the inconvenience. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user mariab2619
New Jersey
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

Absolutely seamless experience :) And the quality is great!

Reason I chose this business:

It was the first link on Google and looked reliable

Date of experience: December 10, 2023

Thumbnail of user stevep1889
Virginia
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase
Reason I chose this business:

Already had an account

Date of experience: December 7, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for rating our services as 5 stars. We are very happy to see you chose us for your file conversions. We encourage you to let us know more details. Was your experience satisfactory? It would help improve our services for future clients. If you ever need anything, don't hesitate to contact us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@pdfsimpli.com. Happy Holidays!

Sincerely,

PDF Simpli

Thumbnail of user pierrea74
France
1 review
0 helpful votes
  • Send Message
July 1st, 2023
Verified purchase

I paid for a non conclusive & "non recurring" test period and realize that after that, I've been charged again for a "subscription"
AVOID!

Service
Value
Returns
Quality

Date of experience: June 1, 2023

Thumbnail of user heatherk1138
Florida
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

Took forever to load when i paid but the pdf editor is good

Date of experience: December 7, 2023

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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