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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
617
Neutral
105
Negative
269
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,836)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user arthurf882
AE
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

I did not want to change the whole language of the text only the date, brilliant now i have to translate it?

Date of experience: November 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Thumbnail of user keving3518
California
1 review
0 helpful votes
  • Send Message
November 29th, 2024
Verified purchase

It's a scam. Signed and paid for a trial. Little did I know it was know it was a recurrent $49 subscription. Live and learn

Date of experience: November 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is outlined in our terms when signing up for the 14-day trial. We send you an email as soon as the payment is completed. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Thumbnail of user katherines1378
Florida
1 review
1 helpful vote
  • Send Message
September 22nd, 2024
Verified purchase

I wanted the document to be converted to a format that I can change the document, it did not do that

Reason I chose this business:

I have document i need to change

Date of experience: September 12, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user loganw314
Australia
1 review
2 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Advertised as free, spent an hour filling out forms to only have to pay to access them. Also could just fill out the form easily had to add text to every line

Reason I chose this business:

Wanted a free pdf provider to help with my taxes

Date of experience: July 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user laurene541
New York
1 review
1 helpful vote
  • Send Message
September 14th, 2024
Verified purchase

This was very frustrating to use. Then I had to pay. They should tell you upfront if you have to pay.

Reason I chose this business:

Because i had to edit a pdf

Date of experience: September 4, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.

Sincerely,

PDF Simpli

Thumbnail of user nikk41
GB
1 review
1 helpful vote
  • Send Message
October 10th, 2024
Verified purchase

Unfortunately different amounts came out of my bank linked to this and I ended up repointing to PayPal

Date of experience: September 30, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out. We are sorry for the inconvenience. All of our services are on a subscription basis. We offer a 14-day trial at first and after trying the product, if you do not wish to continue, you need to call or go online to cancel before the trial ends or change the subscription to a different plan otherwise you will get billed past the trial period. It is stipulated on the website, terms need to be agreed with and you also get sent an email confirming all these details. If you need assistance, don't hesitate to contact us at 1-844-898-1076 or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Thumbnail of user christinet1575
Texas
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Document in doc format is not exactly the same. It contains, for instance, blank pages between each page extracted.

Date of experience: September 1, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a 4 star review! We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user mikec3324
Arizona
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I wasn't able to apply for a job without converting my document to JPEG. This website was a life saver!

Reason I chose this business:

1st one in the search engine!

Date of experience: September 11, 2024

Thumbnail of user maram207
Ecuador
1 review
0 helpful votes
  • Send Message
November 4th, 2024
Verified purchase

You charged 49.99 for a service that I didnt want so I hay to cancel my credit card and I do not why you had access to my PayPal.

Reason I chose this business:

A bad choice

Date of experience: October 25, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Thumbnail of user markw81
Colorado
2 reviews
120 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Looks good so far to get me started. I hope this is the program I need to accomplish the task at hand.

Reason I chose this business:

To create documents from pictures

Date of experience: August 22, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your positive feedback! We're glad to hear that things are looking good so far. If you have any questions or need assistance as you work on your task, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help you accomplish your goals.

Best regards,
PDFSimpli

Thumbnail of user jaynev28
GB
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

AWFUL, site does not make it clear you will be charged £49.95 after the initial £1.95 - a discgrace!

Date of experience: October 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback. We sincerely apologize for any confusion you experienced regarding the charges. Please note that the renewal information is clearly provided on the plan details before the initial payment of £1.95 is made, as well as on the payment receipt sent after the transaction. We will be happy to forward this receipt to you as evidence.

If you need further assistance or would like to discuss this matter, feel free to reach out to us at 1-844-898-1076 or by email at support@worksimpli.io.

Best regards,
PDFSimpli

Thumbnail of user adamo624
Spain
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Experience is great, but it's NOT free. Have to add 17 more characters, but it's still not free, regardless of the number of characters.

Reason I chose this business:

Said it was free. Not true.

Date of experience: August 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user terrym1948
Florida
1 review
1 helpful vote
  • Send Message
September 22nd, 2024
Verified purchase

It should be considered fraud to, not mislead, but to factually and intentionally LIE to potential customers!

Reason I chose this business:

First thing to pop up on google search

Date of experience: September 12, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user benjamini185
Texas
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Very easy to use self explanatory and affordable. Can be done in one day. Download your documents to your computer and edit from this site.

Reason I chose this business:

A friend of mine reffered me to this site

Date of experience: August 10, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Thumbnail of user veronicao178
Mexico
1 review
1 helpful vote
  • Send Message
October 12th, 2024
Verified purchase

You have been charge to my credit card for 3 months. I sent emails and tried to unsuscribe and i coudn´t I called my bank to ask for help

Date of experience: October 2, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.

Best regards,

PDF Simpli

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Hank you for bringing this to our attention, and I apologize for the inconvenience you've experienced. I understand how frustrating this situation must be, and we truly appreciate your patience.

Our support team strives to respond to all inquiries within 24-48 hours, especially over chat. Could you kindly confirm which email address you sent your messages to? This will help us investigate what went wrong and ensure that your request is addressed promptly.

Thank you again for your understanding, and we’re here to help get this sorted out as quickly as possible.

Best regards,
PDF Simpli

Thumbnail of user geraldn308
GB
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

I see no simple way to cancel after the 14 days... but I daresay I will find it (and will email if not).

Reason I chose this business:

It seemed to be free... though it is good, I concur.

Date of experience: August 9, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user judyn583
Rhode Island
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Quick and easy to use. Being a small business owner, I needed something affordable to h andle my PDF documents.

Reason I chose this business:

Needed a quick way to edit a PDF document.

Date of experience: July 30, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user gabriely162
Washington
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

The document that I spent money to have created and download did is corrupt and can not be opened.

Reason I chose this business:

It was supposed to be quick and easy.

Date of experience: October 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with your document. If the file is corrupt and cannot be opened, we’d like to assist you in resolving this as quickly as possible.

Please contact us at 1-844-898-1076 or via email at support@worksimpli.io, and we’ll work with you to rectify the situation and ensure that you receive a functional document.

Best regards,
PDFSimpli

Thumbnail of user christines3068
North Carolina
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

If i had to pay I should have been told initially. Do not say its free then ask for credit card number

Date of experience: July 24, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user josephn1370
Ireland
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Said free to download, then after you do loads of work it says to pay, misleading but clever

Date of experience: October 10, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

Thumbnail of user madisonw445
New York
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

I was able to successfully fill a bank form in about 35 minutes. Easy to use, intuitive directions.

Reason I chose this business:

Mainly because I couldn't get my historically go-to pdf filler to work... PDF Escape has made their product very difficult to use.

Date of experience: September 17, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for your positive feedback! We're delighted to hear that you found our services reasonably priced and helpful. If you ever need assistance or have any questions, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.

Best regards,
PDFSimpli

Thumbnail of user thomasz1254
Spain
1 review
0 helpful votes
  • Send Message
November 12th, 2024
Verified purchase

Did say free and wasnt but very quick and I have 14 days to see how it does

Reason I chose this business:

Needed to change file

Date of experience: November 2, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We thank you for your review and for the 5 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked for you, so let us know some details!

Sincerely,

PDF Simpli

Thumbnail of user jamesu747
Ohio
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Fine. It worked out pretty well for what I was doing. Thank you for helping me get this done.

Reason I chose this business:

It came up on my phone

Date of experience: August 29, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Thumbnail of user aarona996
South Africa
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Thank you so much it was so easy to change my word document into pdf, I highly appreciate it, ill now submit my assessment.

Reason I chose this business:

I needed it

Date of experience: August 3, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user nellieh69
GB
1 review
0 helpful votes
  • Send Message
December 8th, 2024
Verified purchase

You need to use a refund as you charge me twice for service I did not request

Date of experience: October 23, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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