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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
617
Neutral
105
Negative
269
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,836)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user aliced725
Colorado
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

It said free in google search but then I had to pay to download and print. Bad

Date of experience: September 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. While we do offer a free option, which includes a 24-hour waiting period and registration, we also provide a paid option for immediate access to edited documents. We apologize if this wasn't made clearer to you initially. If you have any further questions or concerns, please don't hesitate to reach out.

Regards,

PDFSimpli

Thumbnail of user pamelaj1518
GB
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Great tool and great price! I don't need to do loads of conversions so this works for me.

Reason I chose this business:

Short commitment

Date of experience: August 30, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

Thumbnail of user carim52
Louisiana
2 reviews
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

App said free when I clicked initially, then to get your doc suddenly the trial costs and the app is $40./mo. Seems like a handy tool, tho.

Reason I chose this business:

Needed to convert something and the ad jumped in my face saying free…

Date of experience: July 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

If you find that you need to download more documents or use one of our other WorkSimpli products (like SignSimpli digital signatures), we'd love to have you back as a customer. Here are a few cost-friendly options:

Limited documents plan - 5 documents every 4 weeks for $3.95
Monthly plan - Unlimited documents + SignSimpli signatures for $12.95 every 4 weeks
Annual plan - Unlimited access to all for $99.95 a year

Sincerely,

PDFSimpli

Thumbnail of user aliceo324
Massachusetts
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

File conversion to word was VERY poor, not sure it was worth it based on the amount of editing that will need to be done to get into a working format

Reason I chose this business:

Quick and cheap solution

Date of experience: August 22, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Thumbnail of user annad1436
Texas
1 review
1 helpful vote
  • Send Message
August 15th, 2024
Verified purchase

You lied it was not free you should not advertise free if not free that was a pain in my but to go get my card

Reason I chose this business:

You said it was free

Date of experience: August 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user dorothyu620
Maryland
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Good work time. Works well Good work time. Works well Good work time. Works well Good work time. Works well

Reason I chose this business:

It’s free

Date of experience: August 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user ruths1728
Guam
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Love it, need to learn more on how to work with this software, but I'm very much sure that I will get use to it.

Date of experience: July 30, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We thank you for your review and the 5 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked out for you, so let us know!

Sincerely,

PDF Simpli

Thumbnail of user benjamind539
Mexico
1 review
1 helpful vote
  • Send Message
September 23rd, 2024
Verified purchase

The document has not been translated from English to Spanish and the charge to my CC has been applied.

Reason I chose this business:

Because I believed it works.

Date of experience: September 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Thumbnail of user ryanv1001
Florida
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

The use is great but I was told it would be free. I'll try it for 14 days and see how it goes.

Reason I chose this business:

Quick and easy.

Date of experience: November 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us and also for the 5 stars! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user dorothyv1196
Spain
1 review
0 helpful votes
  • Send Message
December 6th, 2024
Verified purchase

If all works and can go back to document then all is good. 1.95 well spent.

Date of experience: November 26, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Thank you for your feedback! We're glad to hear you found our service valuable and easy to use. If you need any further assistance or have additional questions, feel free to reach out. Our email is support@pdfsimpli.com. Your satisfaction is our priority! 😊

Thumbnail of user anthonyj2288
GB
1 review
0 helpful votes
  • Send Message
December 4th, 2024
Verified purchase

You do not mention the need to pay in the beginning - this feels like false advertising

Date of experience: November 24, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

Thumbnail of user russellp530
Texas
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

You do not know there is a cost associated with the product until the very end

Date of experience: September 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

Thumbnail of user charlesa2670
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

The document is not readable at all in Arabic,so my experience is so bad till now

Date of experience: November 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Thumbnail of user dorisv270
India
1 review
1 helpful vote
  • Send Message
September 20th, 2024
Verified purchase

The unlocking did not work and the downloaded file is still locked. Please issue a refund.

Date of experience: September 10, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback. We apologize for any confusion, but our system currently does not offer an unlocking feature for files. If you have any other questions or need further assistance, feel free to contact us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help!

Best regards,
PDFSimpli

Thumbnail of user stevenr2292
Serbia
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

It does not work at all. Pure fraud like all others. What else to add. Simply, its useless.

Date of experience: August 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review and we apologize for the inconvenience. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user tonyj1069
New York
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Ease of use so far. Signing up was pretty simple. Will definitely refer to friends if it turns out good.

Reason I chose this business:

Need photo converted.

Date of experience: August 1, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user christined2232
Australia
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

It didn't save what i wantedit didn't save what i wantedit didn't save what i wantedit didn't save what i wanted

Date of experience: August 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Thumbnail of user susand2619
Minnesota
2 reviews
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Oh boy. This is easy easy. I do not like Microsoft at all. Too many technical erroprs. Thank you

Reason I chose this business:

I am frustrated, and I looked at YouTube to see how to, and there was this YouTuber explaining the ILovePDF thing. I took it, and yes, here I am with you.

Date of experience: August 28, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user gtperrotta
GB
1 review
2 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Online I paid £1,40 for a file conversion and it didn't specify that there will be girder payments monthly. They are a scam. I asked for refund and they didn't give it to me. Scams.paypal didn't want to refund me and neither pdfsimple.

Products used:
File conversion

Service
Value
Returns

Date of experience: June 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Sorry for the inconvenience and confusion. PDFSimpli works with a subscription based service which you can cancel anytime. However if not cancelled within the agreed 14 day period it will renew into the auto subscription. Based on the submitted picture, our support team is asking you to drop the dispute with PayPal. This is requested because while the dispute is active the PayPal system will be locked in a way that will not allow a refund to be reflected back to your account. If possible please contact PayPal about it in order to have the communication reinstated. This way our support team will be able to assist you with your request. Also, by reinstating the communication will NOT allow us to charge you again as your account is completely cancel. Once the communication is active please contact us at support@worksimpli.io and we will gladly assist you.

Best Regards,
PDFSimpli

Thumbnail of user susano1564
California
1 review
1 helpful vote
  • Send Message
August 10th, 2024
Verified purchase

It seems the file I received after conversion was corrupted. I can't open it.
I will have to try again.

Reason I chose this business:

To convert a PDF into a text file.

Date of experience: July 31, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your review and for bringing this issue to our attention. We apologize for the inconvenience caused by the corrupted file. Please try converting the file again. If the issue persists, don't hesitate to contact us at techsupport@worksimpli.io for further assistance. We’re here to help.

Best regards,
PDFSimpli

Thumbnail of user bettyg1120
Belgium
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Best and very effective and helping to solve my issues. So please keep up with the good once

Date of experience: August 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your kind words and for sharing your positive experience with us! We're thrilled to hear that our service has been effective in solving your issues. We’ll continue striving to provide the best support possible. If you need any assistance in the future, feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.

Best regards,
PDFSimpli

Thumbnail of user nopew3
New York
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

I was charged $5, and a day later charged $49. They have refused the refund

Reason I chose this business:

For an important document transfer

Date of experience: December 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Thumbnail of user skyyg2
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I was mislead and had no clue I would be billed an additional 40 dollars

Reason I chose this business:

I needed one photo changed

Date of experience: October 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback, and we apologize for any confusion caused. We strive to provide clear information regarding our subscription plans. The details of the recurring subscription are outlined when selecting the plan and are also included in the confirmation emails sent after the purchase.

If you have any further questions or would like to cancel your subscription, please reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to assist you.

Best regards,
PDFSimpli

Thumbnail of user davidl10148
Texas
1 review
0 helpful votes
  • Send Message
November 10th, 2024
Verified purchase

Needs work when you adjust text it adds random spaces, you cant realign the document

Date of experience: October 31, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user georginak42
North Carolina
2 reviews
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Super Easy! Don't advertise for FREE if you're going to charge even a very small amount. Other than that, I'm recommending to anyone I can!

Reason I chose this business:

I thought it was FREE.

Date of experience: July 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us and your 5 star review! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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