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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
617
Neutral
105
Negative
268
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,836)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user alexisi681
Georgia
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

Don't advertise as a free service when there isn't even a free trial

Reason I chose this business:

Need to convert pdf to jpeg

Date of experience: December 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are so sorry for the misunderstanding. While we do offer a free option, which includes a 24-hour waiting period and registration, we also provide a paid option for immediate access to edited documents. We apologize if this wasn't made clearer to you initially. If you have any further questions or concerns, please don't hesitate to reach out.

Regards,

PDFSimpli

Thumbnail of user ddl11
Kazakhstan
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I was charged for the service I was not having several times!

Reason I chose this business:

It was a mistake

Date of experience: October 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. It is stipulated on the website that this trial will renew for a subscription billed every 4 weeks if not canceled. You get sent an email confirming all these details when you make the purchase. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user nathanv734
Viet Nam
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Said free, isn't free. Said my document was ready, and it is not ready.

Date of experience: December 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 anytime.

Best regards,

PDF Simpli

Thumbnail of user jasonu1011
California
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Excellent ease of communication and understanding of steps

Date of experience: November 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!

Sincerely,

PDFSimpli

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user unhappyg8
Spain
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Date of experience: October 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We sincerely apologize for any confusion or frustration you've experienced. Please rest assured that we do not intend to charge any customers without their consent. If you are having any trouble canceling your account or subscription, we are happy to assist you.

To ensure this issue is resolved, please contact us at 1-844-898-1076 or via email at support@worksimpli.io. We can provide detailed instructions on how to cancel, or we can assist you directly with the process.

Thank you for bringing this to our attention. We're here to help resolve this matter for you.

Best regards,
PDFSimpli

Thumbnail of user christinep1924
North Carolina
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Great I like it seems to work well it's easy to use I will use it again

Date of experience: September 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user andreai898
Colorado
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

It says there is no downloaded file available when I hit the download button.

Date of experience: December 4, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user debrar2306
Fiji
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

It was so great with this app, managed to get a much higher deal on an application.

Reason I chose this business:

Well, just needed a better and realible..

Date of experience: December 2, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your fantastic feedback! We’re thrilled to hear that PDFSimpli helped you achieve such a great result on your application. Your success is our priority, and we’re glad our platform could make a positive difference.

If you ever need assistance or have any questions, feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.

Thank you for choosing PDFSimpli, and we look forward to assisting you again in the future!

Best regards,
PDFSimpli

Thumbnail of user samirg35
Saudi Arabia
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

Very bad. I demand a refund.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Reason I chose this business:

I needed the service and I did not know how bad they were.

Date of experience: November 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback. We apologize for any confusion regarding our subscription process. Please note that when signing up, our service includes a trial period, and the subscription automatically renews unless canceled within the trial timeframe. This information is outlined during registration to ensure transparency.

If you believe there has been an error or require assistance, please reach out to us directly at 1-844-898-1076 or email support@worksimpli.io. Our team is here to review your case and provide support.

Best regards,
PDFSimpli

Thumbnail of user edwardd1861
India
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

User friendly, simple software which gives fantastic results in no time

Reason I chose this business:

Wanted to translate an important document for immediate use and came up first while searching for a good tool

Date of experience: November 26, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!

Sincerely,

PDFSimpli

Thumbnail of user judithm2562
Jamaica
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

False advertising that the edit was free even thought it's reasonably priced.

Date of experience: November 17, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for the 3 star rating. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDF Simpli for 14 days with unlimited access or use our Delayed option where you can get one document after 24 hours free of charge.

Best Regards.

PDF Simpli

Thumbnail of user madisonm593
New Jersey
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

It just links to Adobe which I was trying tp avoid. Still cannot save anything.

Reason I chose this business:

Avoid paying adobe high prices.

Date of experience: September 15, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback. We want to clarify that our system operates independently and does not link to Adobe or require its use. If you're having trouble saving files, please reach out to us directly so we can assist you in resolving the issue. You can contact us at 1-844-898-1076 or via email at support@worksimpli.io.

Best regards,
PDFSimpli

Thumbnail of user ashleyx250
Florida
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

Easy and better than the rest less hassle filling out. Thank you

Date of experience: September 20, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for your 5-star review! We’re delighted to hear that you found PDFSimpli easy to use and hassle-free compared to other services. If you have any further questions or need assistance, don’t hesitate to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We’re here to help anytime!

Best regards,
PDFSimpli

Thumbnail of user julieh2655
Ecuador
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Thank you for your assistance. I was able to complete my project much faster.

Reason I chose this business:

Because it was available and not very expensive

Date of experience: September 11, 2024

Thumbnail of user timothyt962
Argentina
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Ok the experience was good at tjhis time, im wait to see the document, for final opinion

Date of experience: August 22, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your 5-star review! We're pleased to hear that your experience has been good so far. We hope the final document meets all your expectations and assists you effectively with your tasks. If you have any questions or need any assistance, please don't hesitate to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're always here to help!

Best regards,
PDFSimpli

Thumbnail of user hildap65
GB
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

You have taken a payment without my authorisation and are refusing to refund me.

Date of experience: October 16, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out to us regarding your recent experience. We take concerns about payments very seriously and want to ensure that all transactions are handled fairly.

Our records indicate that all customers must agree to our terms and conditions prior to completing a purchase. This process is designed to maintain transparency and protect both parties involved. However, we understand that misunderstandings can happen.

If you believe there has been an error or a misunderstanding regarding your authorization, please provide us with more details about your transaction, and we would be happy to investigate further. Our goal is to ensure that you feel heard and supported.

Thank you for your understanding, and we look forward to resolving this matter with you.

Best regards,
PDF Simpli

Thumbnail of user christopherm5018
Illinois
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Very dissatisfied they charge me $49 twice and I never used it their business a scam

Date of experience: November 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user edq169
Virginia
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Terrible experience! False advertising! Sloppy conversion work

Reason I chose this business:

False advertising for free conversion

Date of experience: September 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hola,

Lamentamos las molestias. Hemos trabajado muy duro para aportar más funcionalidad a nuestro producto. Envíe un correo electrónico a nuestro Departamento Técnico a techsupport@worksimpli.io y explique su situacion para que podamos ayudarlo. Ellos te pueden asistir con cualquier problema técnico que pueda experimentar con nuestro sitio web.

Atentamente,

PDF Simpli

Thumbnail of user jenno273
Texas
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I havent seen the document yet, so who knows if it turned out or not

Date of experience: September 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We thank you for your review and for the 3 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked for you, so let us know some details!

Sincerely,

PDF Simpli

Thumbnail of user jaye717
Belarus
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I DONT KNOW WHERE IS MY TRANSLATED DOCUMENT, please tell me where is my document because i have already paid it

Date of experience: September 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Thumbnail of user maryh5419
Nevada
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
Reason I chose this business:

Only site to get a replacement since card on line

Date of experience: September 9, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for your 4 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli and it was easy for you to handle. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

Thumbnail of user beverlyc1100
AE
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Amazing application, the best for translating documents...

Date of experience: September 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Thumbnail of user virginiau641
South Africa
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase

Great experience, just could not add extra characters were needed.

Date of experience: September 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Thumbnail of user ronaldm1918
Idaho
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I'm getting frustrated with too many boxes to fill. Blah,blah, blah

Date of experience: September 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are sorry for the inconvenience. We need a review for the best quality of service we can give you. Please give us more details on your experience with PDFSimpli. Don't hesitate to contact us at 1-844-898-1076 or via email at support@pdfsimpli.com, if you ever need anything.

Sincerely,

PDFSimpli

Thumbnail of user andreao357
Maryland
2 reviews
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

It was very easy to convert the document I needed. Especially since i needed it quickly

Reason I chose this business:

Needed a document

Date of experience: September 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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