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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 22 hours

Positive reviews (last 12 months): 62.4%
Positive
617
Neutral
105
Negative
267
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,840)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user emmanuelv188
California
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase
Reason I chose this business:

It is easy to use and inexpensive to have it and I will be having it after 14 days trail and will subscribe it for annually

Date of experience: May 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user melissaw2207
Alabama
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Quick and easy, just need to remember to cancel after I use.

Reason I chose this business:

Google search

Date of experience: May 7, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user carolm3516
New Jersey
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

The whole site is basically a scam - tricks you into thinking it is free, then makes you pay. Not only that, but if you don't cancel it will start charging $40 every 4 weeks.

Date of experience: March 14, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription with us. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. We have more value than other companies, because of our increased functionality and additional product portfolio (pdf conversion, signing, resume) offers more than single competitors.

Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any concerns or questions. We do have lower rate subscriptions if you are ever interested in staying with us.

Thumbnail of user nancys4239
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase
Reason I chose this business:

استفدت

Date of experience: July 22, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

أهلاً،

نحن نقدر حقًا قضاء بعض الوقت في مشاركة رأيك معنا. يسعدنا معرفة أنك حظيت بتجربة رائعة مع PDFSimpli. نحن نقدر مدخلاتك ونشجعك على إخبارنا بمزيد من التفاصيل حول تجربتك معنا. شكرا لك على تصنيف 5 نجوم.

بإخلاص،

قوات الدفاع الشعبي ببساطة

Thumbnail of user alexanderg678
Brazil
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Bastante Prático. Fácil de utilizar. Usarei mais vezes sempre que precisar

Reason I chose this business:

Necessidade

Date of experience: July 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hola,

Nos alegra saber que está satisfecho con lo que ofrecemos en PDFSimpli. Nuestro equipo trabaja arduamente para mantener altos estándares y sus comentarios son realmente apreciados. Si hay algo más que le gustaría compartir o si tiene alguna sugerencia para mejorar, no dude en hacérnoslo saber. ¡Esperamos continuar brindándole excelentes servicios! El horario de operaciones es: Teléfono 9:30 a.m. a 6:30 p.m. AST DE LUNES A VIE 1-844-898-1076 | Soporte por chat o correo electrónico 24 horas al día, 7 días a la semana.

Atentamente,

PDFSimple

Thumbnail of user joyl365
Philippines
1 review
0 helpful votes
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February 25th, 2024

I was charged for the "free trial". And 1 day before the expiration of the so called "free trial" i tried to cancel, but nothing happened. They automatically charged me a 1 month fee. I tried to contact many times, they said the will issue a refund, and i received a message from them that it was refunded, but for almost 2 months since the day they said they issued a refund until now, nothing. No refund issued. Called my bank they confirmed that no refund transaction from this company found. They just response on my freedback to contact them to resolve the issue but for how many messages i sent no response yet.

Service
Value
Shipping
Returns
Quality

Date of experience: February 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks so much for sharing your experience with us. We are so sorry for the trouble you went. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io if you still need assistant. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Our records show that a refund was initiated yesterday Feb 19. You would have to wait the allotted time for the refund to be back on your account, which is 5 to 7 business days. Thank you for your review.

Best Regards,

PDF Simpli

Thumbnail of user christinej1259
Michigan
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

So far so good except that I wish I could of took a picture of the signature I needed and then added it to my templet. Hope I can go back and do it.

Reason I chose this business:

My child needed a doctor's excuse for school. I seen your ad.

Date of experience: April 15, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user alexlindberg149
Ohio
1 review
0 helpful votes
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March 18th, 2024

Beware of purchasing what you believe to be a one off charge for a simple PDF editor. They will sign you up for their subscription and charge you $40 14 days later without making this clear at all.

Service
Value
Shipping
Returns
Quality

Date of experience: March 8, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We are sorry for the inconvenience. PDF Simpli works with a user based system in which every user must choose the trial plan where IT IS explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDF Simpli

Thumbnail of user adamj963
California
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

The PDF editor works pretty well, however it is advertised on Google as free (at least for 24 hours in the most charitable reading of the site description). It is not. You can edit your document but the download function is behind a paywall. Luckily, the 14-day trial isn't too much, but then charging over $30/month after that period and hiding it in the fine print, especially when the monthly subscription is only 25, is pretty egregious. Will be sure to cancel soon.

Reason I chose this business:

I needed it because my normal pdf software wasn't working. I chose it because it was advertised as free and I didn't leave because the software was pretty solid and got what I needed done easily.

Date of experience: January 29, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. Also to clarify the $25 monthly, that would be by selecting the annual subscription where it is an estimate per month. However, the plan has to be paid upfront for the whole year to a total of $299.00

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user emilyu284
Australia
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

You said it was a free download then I was charged $3.95

Reason I chose this business:

Obviously by mistake

Date of experience: April 29, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user oliviab696
New Jersey
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Easy to use and with my first experience was what I needed as an online.pdf reader and editor.

Reason I chose this business:

Searched the web and you looked like what I needed

Date of experience: April 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for taking the time to leave us your feedback and for awarding us a 5-star rating. Your input is invaluable as we continuously strive to enhance our services for our future clients. We're delighted to hear that our product met your needs effectively.

Best regards,

PDF Simpli

Thumbnail of user annl1206
Chile
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

GRACIAS muchas gracias muchas Gracias, Muchas Gracias muchas gracias muchas gracias, muchas gracias

Date of experience: August 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hola,

Gracias por la calificación de 5 estrellas. ¿Podrías contarnos algunos detalles sobre tu experiencia con PDFSimpli? Valoramos su opinión ya que esto nos ayuda a mejorar nuestros servicios para futuros clientes.

Atentamente,

PDF Simpli

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hola,

Muchas gracias por tus comentarios. Nos alegra saber que estás disfrutando de nuestro producto. Tu satisfacción es nuestra máxima prioridad y siempre es gratificante recibir comentarios tan positivos. Si tienes más comentarios o sugerencias, nos encantaría conocerlos. Nuestro equipo trabaja continuamente para mejorar nuestros productos y servicios, y tus comentarios son invaluables. Si alguna vez necesitas ayuda, no dudes en comunicarte con nosotros al 1-844-898-1076 de 9 a.m. a 6 p.m. AST de lunes a viernes o por correo electrónico a support@worksimpli.io.

Atentamente,

PDFSimpli

Thumbnail of user andrewo833
Colombia
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

EXELENTE ME PARECE UNA HERRAMIENTA QUE ES MUY BUENA PARA EL TRABAJO DIARIO

Reason I chose this business:

POR QUE ME PARECE UNA HERRAMIENTA QUE ES MUY BUENA Y MUY INDISPENSABLE

Date of experience: August 1, 2024

Thumbnail of user kathleenm3026
Brazil
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

MMMMNNN NNNNNNNNNNNNNNNNNN NNNNNNNNNN NNNNNNNNNNNN NNNNNNNNN

Date of experience: August 2, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thanks for reaching out. Were there any issues with your experience? Please let us know more details! You can also contact us at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general.
Best regards,

PDFSimpli

Thumbnail of user patriciaq863
Canada
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Date of experience: April 22, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user juane365
Wisconsin
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Its says free, no download required. It is NOT free and there is a download required. Your no different than any other company. I'm in marketing and would advertise it as "Convert to Word for $1.95, no membership needed" to be more transparent to your users. PS, I'm looking for a job.

Date of experience: January 15, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user lgilimas
Canada
1 review
0 helpful votes
  • Send Message
December 29th, 2023

I call the customer services to cancel a subscription and they never gave my money back...also the customer services hang me the phone to times. CARLOS AND RAY. I you think in buying this product, think twice. There is a lot of them for free and better..

Products used:
PDF simply

Service
Value
Shipping
Returns
Quality

Date of experience: December 22, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are very sorry for the inconvenience. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends otherwise you'll be enrolled in the automatic montlhy subscription. We do have arefund policy in place and depending on the account, we can see if it can be refunded or not. Please, reach out to us by email at support@worksimpli.io. We can rectify the situation.

Regards,

PDFSimpli

Thumbnail of user jemimac5
Australia
1 review
9 helpful votes
  • Send Message
May 21st, 2022

These idiots say it is free and then make you pay after going through all the steps. DO NOT even bother, these deceitful losers do not deserve any money. I would give them 0 stars if that was an option.

Date of experience: May 21, 2022

Thumbnail of user heradewan
California
1 review
4 helpful votes
  • Send Message
September 1st, 2023

Not even a good working product. No free trial, $40 after the first two weeks. Very dishonest marketing, dishonest pricing, and customer service persons who are fully aware of this and happy to take your money because of a loophole.

Tip for consumers:
There should be an email before the end of your trial period

Products used:
PDF converter did not work

Service
Value
Returns
Quality

Date of experience: August 2, 2023

Thumbnail of user albertz191
California
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

I don't like that you ask for this before I can see my downloaded file.

Date of experience: April 14, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for review. We understand your concern but we need a review for the best quality of service we can give you. Please give us more details on your experience as it will be helpful for future customers.

Sincerely,

PDF Simpli

Thumbnail of user maryi1041
Wisconsin
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Interface a little awkward when positioning text but generally easy to use.

Reason I chose this business:

Needed quick and easy PDF editing.

Date of experience: April 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for taking the time to leave us your valuable feedback! We truly appreciate your 4-star review and are thrilled to hear that you've had a positive experience overall.

Your insights are incredibly important to us, and we're grateful for your suggestions. Rest assured, we'll be sharing your feedback with our product team for further consideration. It's through feedback like yours that we're able to continuously improve and enhance our products.

Once again, thank you for choosing us and for sharing your thoughts. We're here to provide you with the best experience possible, and we hope to exceed your expectations in the future.

Best Regards.

Pdf Simpli

Thumbnail of user alfredr159
California
1 review
3 helpful votes
  • Send Message
September 10th, 2023

I did use their service one time and paid with my credit card. I did not see any notice that they would be charging me on a monthly basis. However, one month later they billed my credit card for $39.95. I called them to complain, and they became very aggressive and said I had agreed to the monthly charge by using their service one time. I advise other people to stay away from this vendor. It is just another scam or fraud to get your credit card number. And, they're not located in the USA which is a big red flag right there. BEWARE!

Tip for consumers:
Their one-time service fee is not free and includes a repeated monthly charge to your credit card which you have to use to get the one-time service. Consequently, they have got your credit card details and will continue to bill your card for $39.95 per month even though you many never use their site.

Products used:
Online PDF compilation.

Service
Value

Date of experience: August 11, 2023

Thumbnail of user annay713
New Jersey
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I paid for 14 day full access, and it's not letting me edit it, instead it saved it in word format, and now it tells me to log into my microsoft account and then do a free trial or pay

Date of experience: February 16, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Thumbnail of user jonr644
California
2 reviews
1 helpful vote
  • Send Message
September 18th, 2023

What an annoying and underhanded company! After I complained they offered less expensive plans, but without asking how much I was likely to use it or if I was a business user, they set me up with a plan that's almost $500 a year!

Date of experience: August 19, 2023

Thumbnail of user megany263
Alabama
1 review
0 helpful votes
  • Send Message
December 28th, 2023
Verified purchase

I filled out the application online but all I received is a blank application. I was misled my your online process. I could have gone to my local social security office and got for free what you want to charge me for. Very misleading.

Reason I chose this business:

I thought it would be a quick process in getting the documents needed, but, I was wrong.

Date of experience: December 21, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We are sorry for the misunderstanding. PDF Simpli system does provide you the template and allows you to fill and sign the form. However, the form has to be submitted by the customer as we do not have a service that delivers the document on your behalf. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 22 hours

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