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PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
As a university student I thought this was a great alternative, should have read these review first. I emailed them multiple times to try and get a refund and nothing. Tried calling nothing. This is a $#*!ing scam and they will not reach out to you on time. Called my bank and had to report fraud. This happening while my aunt died this week and I had to fly out to see her definitely made it harder on me. Thanks for nothing. Stop scamming people. And Sarah H the girl that keeps replying to these, don't tell me to live chat with you guys cause that doesn't work on your site, don't tell me to call because I tried to call and don't tell me to email cause I did email you and you haven't responded to me once.
Date of experience: June 15, 2023
It was easy to use but now the price is different after the trial period.
First program I found
Date of experience: March 28, 2024
A "free online converter" that sneak charges you at the very end and then tries to hook you for an extortionate subscribe fee if you forget... thanks a lot.
Date of experience: January 3, 2024
I signed up for the 7-Day access. I PAID $1.95 for said access, and was overall okay with it. I only needed it for a few documents for a new position I got, and that was all well and good to get it done. I was easy enough to use, and once finished I clicked out and didn't look back. However to my dismay, about a month later I got a charge for $39.95 for PDF Simpli. I found out later that the 7-Day "Access" is a trial and designed to make you forget about it so they can charge you through the nose for it.
They refunded me, albeit at a prorated rate (go figure) and it's safe to say it left a sour taste in my mouth and I will not be using them again.
Tip for consumers:
Just get a real PDF editor.
Products used:
PDF Editor
Date of experience: September 11, 2023
PDFSimpli's website is somewhat confusing and deceptive. Potential customers are pushed into autorenewal payment and payment for a service choice not wanted. The company's policies concerning cancellation and refund are enshrined in a fail safe process (for the company) which leaves some customers without restituion and recourse.
Date of experience: September 14, 2023
PDF Simpli charge me $39.95 for a subscription that I have no recollection of opening. I brought this charge to the notice of my bank, as I believed it fraudulent. Within a short time PDF Simpli had made a refund: it is probable that the bank had contacted them. Their refund notice referred to me as a customer. That is incorrect: I never signed up as a customer.
My advice: avoid Simpli.
Date of experience: July 3, 2022
I seen a charge on my account from these people I never used them i called and they was rude and told me that someone created sn account and there was nothing they could do about it so i called my bank and they reversed my money they wouldn't even cancel they account so so i have to get a new debit card I wouldn't have a gave a star but it wouldn't let me post my review
Date of experience: November 22, 2022
Please use if you wanna get scammed and pay without you knowing it
Please use if you wanna get scammed and pay without you knowing it
Please use if you wanna get scammed and pay without you knowing it
Date of experience: May 13, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
AUD $65 a month. Totally not worth it. I couldn't even irk out how to convert a file & it took up half of my day. Do not go with this company. Canceled my membership & got charged for another month the same day. Not happy at all.
Date of experience: December 17, 2022
So far things are going smoothly, but the document hasn't been converted yet, so it's too early to say.
It was the first link that came up in my search for how to convert a pdf to a doc (though I really wanted a Google Doc, not a Word Doc).
Date of experience: February 10, 2024
Merging Files could be better. And Overall feels like some stuff could have been free or a really cheep cost per year
Honestly clicked and thought it was free. And already had the doc all done so did not want to do it again
Date of experience: February 9, 2024
Hello,
Thank you for your feedback regarding our services at PDFSimpli.com. We appreciate your input and take all suggestions seriously as we continually strive to improve our offerings. We understand the importance of efficiency in this process of merging files so we apologize for the inconvenience. We are constantly working to enhance our merging feature to provide a smoother experience for our users. In terms of pricing, we aim to strike a balance between offering valuable features and maintaining affordability for our users. We'll certainly take your suggestion into consideration as we review our pricing structure in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.
Best regards,
PDF Simpli
I would love to keep this product, but the cost is too high!
Ease of access.
Date of experience: March 29, 2024
Hello,
Thank you for your review. PDFSimpli offers many subscription options for our customers. Please contact us at 1-844-898-1076 to get more details about our plans.
Best Regards,
PDF Simpli
I was too stupid
Date of experience: March 29, 2024
Hello,
We're sorry to hear about your experience. We strive to provide a useful and efficient service, and we regret that we fell short of your expectations. If there's anything specific that you found unsatisfactory or if you encountered any issues, please let us know so we can address them. Your feedback is valuable to us. For further assistance or to discuss your experience in more detail, please contact us at support@worksimpli.io or by phone at 1-844-898-1076.
Best regards,
PDFSimpli
So far has been very easy to fill my taxes, with this app. Specially the IRS 1040.
It's the only one that has the 1040 the way it is.
Date of experience: March 29, 2024
Hello,
Thank you for your review! We're glad to hear that you found our app helpful for filling out your taxes, especially the IRS 1040 form. If you have any suggestions or feedback on how we can make your experience even better, please let us know. We're here to help! For further assistance or questions, feel free to reach out to us at support@worksimpli.io or by phone at 1-844-898-1076.
Best regards,
PDFSimpli
This is a phishing same. They is theft. They have some small print and then they will start charge your card $39.95 per month.
They know they are stealing, rudest customer service on the planet, they are blunt about their theft.
SCAME
Tip for consumers:
They will not refund you your money. They will share or sell all documents you upload.
Rudest customer service on the planet, they are blunt about their theft.
Products used:
PDF SIMPLY
Date of experience: August 3, 2022
Hi
We have a 14 day trial for $1.95 if you pay for the trial we send a confirmation email of your subscription and the amount paid. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. We don't share or sell documents uploaded. With a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
I want my money back. The document I paid to download is not accessible when I go to the download document button.
Date of experience: March 1, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDFSimpli
Not a fan of spending 20+ minutes on a paper, only to be forced to pay to download that same paper after the fact. If you're going to do something like this, at least have the payment screen BEFORE I start working on my paper, so I know not to waste my time.
It was the first website that came up on Google.
Date of experience: November 17, 2023
Hi,
We are sorry for the inconvenience. Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor. To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. To try our product for free only for one file, you have to choose the “Delayed” option. This option allows you to convert and wait 24 hours for your document to be able to download or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
I just started but it worked like magic! Thank you!
Because I needed to edit a pdf document
Date of experience: March 25, 2024
Hello,
Thank you for your review! We're thrilled to hear that you had a magical experience with PDF Simpli. If you have any questions or need further assistance as you continue to use our service, please feel free to reach out to us at support@worksimpli.io or by phone at 1-844-898-1076.
Best regards,
PDF Simpli
Be better if we didnt have to sign up and go back and cancel. Its a great program, but be good to just pay like 1.95 for a day or something like that.
Easiest one to use
Date of experience: January 9, 2024
Hi
Thank you so much for your feedback! We understand your concern. It's our pleasure to serve you, and we look forward to meet your expectations. We do have special offers for a great price. If you want more information on this please contact us at at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday or send an email to support@worksimpli.io
Your satisfaction is our priority!"
Spent 2 1/2 hours editing my work under the VERY CLEARLY STATED IMPRESSION that this was free w/ the addition of creating an account. Dont use this site. They only want money, and mislead you in getting there. Save yourself 3 hours of your life.
Date of experience: August 1, 2023
Why would you ask for a review directly after a hidden payment barrier? Why would I be excited when you led me to believe the experience was free right up until I actually downloaded the doc.
Date of experience: December 22, 2023
Hello,
Thank you for sharing your feedback with us. We are very sorry for the inconvenience. We need a review for the best quality of service we can give you. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I just got done paying i go to my document and our menus we edited came out completely different from what I edited.
Date of experience: February 20, 2024
Hello,
I'm sorry to hear about the issue you're experiencing with your edited document. Our technical support team can help you with this. Please contact them at techsupport@worksimpli.io for assistance.
Best regards,
PDF Simpli
It's nice but i wish i didn't have to pay for some stupid pdf i needed for school
Date of experience: March 22, 2024
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your situation.
Best regards,
PDFSimpli
Setup a "free account" to download but forced to wait 24 hours you guys are the scummiest company i've seen I would sue if I had money for a lawyer with your deceptive tactics.
Date of experience: November 22, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Well, it was not clear from the beginning that i would be charged for downloading the pdf. It also seems to me that this is your business model, so my feedback should not come as a surprise...
It was the first on google
Date of experience: August 17, 2023
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli