• Bookmark

    PDFSimpli

PDFSimpli

Write a Review

Overview

PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.4%
Positive
616
Neutral
105
Negative
266
View ratings trends
8
See all photos
How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,838)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user freeko.official
Finland
1 review
2 helpful votes
  • Send Message
July 30th, 2023

Wasted hours of my time and literally steals money. This site should be taken down. Do NOT use this piece of crap disguised as a "service" it's nothing more than a scam.

Date of experience: June 30, 2023

Thumbnail of user shabriaj
Illinois
2 reviews
0 helpful votes
  • Send Message
February 25th, 2024
Verified purchase

After I completed my edit, when I converted my page it was horrible. And nothing I saved was correct.

Date of experience: February 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please explain further so we can assist you and also send an email to our Technical Department at techsupport@worksimpli.io. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Thumbnail of user ac949
California
1 review
3 helpful votes
  • Send Message
May 3rd, 2021

The site is fairly easy to use & delivers quality conversions-- at least for Word to. Pdf.
I didn't like that their "free" conversions as offered on their website, is a come-on or BAIT/ Switch; once they have you in the conversion process, they suddenly throw out that the Trial for their product is $1.95.
So yes, free until you upload & want to get back your page(s).
A new disagreement & chickensh** dispute/ unauthorized charge claim I am working on today through Paypal vs. them.
Before my trial date has expired (signed up on 4/17/21-- have receipt copy) someone decided to work on Sunday & billed the full month's renewal fee of $39.95 fr my Paypal account (today: 5/2/2021.)
My goal w/ this company will be to write a barely acceptable review- factually based, then begin to battle over their premature charges.
I've documented the info on Paypal as an unauthorized charge & will have to spend time disputing the BS & writing minimally 2 online reviews!
Oh well, war is hell.
(For now, screenshots are held in my possession.)

Date of experience: May 2, 2021

Thumbnail of user jons919
Arizona
1 review
1 helpful vote
  • Send Message
September 6th, 2022
Verified purchase

My frustration has grown because of internet companies advertising free products that aren't free at all. They're very expensive in most cases considering how basic the software is. Nearly every time I've attempted one of these trails without fail all get charged days even sometimes even weeks early before what was presented and explained in the trial. I always pay attention and do screen prints the last two times, but I still encountered issues.
It's simple, these companies don't believe in their product or its value compared to the price they're charging. I'm sure hundreds if not thousands of these companies have stayed afloat, purely by employing this business model. I know there are people out there like me who charge everything and pay their credit card off each month, but also get busy and don't enjoy the task of going through the monotony of going through an itemized bill that sometimes has nearly 100 charges. Half the time it doesn't help because the companies don't even charge by the actual name.

For a good laugh check out the company's website that rated them 4 stars called "Trust Pilot" it's a scam too. I wanted to read their PDFSimpi reviews but it also wanted my info, email, name, address, and phone number so I put a bunch of bogus in. A screen popped up and said, "Thank you, someone, will be contacting you shortly"?!?! What! All I want to do is read reviews lol

Tip for consumers:
Ill i did is write a review

Products used:
All I did is write a review

Date of experience: September 6, 2022

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi we offer a free version it is under the delayed option no payment is needed. You can upload, edit and convert your document. You will have to wait 24 hours to receive your document. If you need your document immediately and can't wait for the 24 hours we offer a 14 day trial subscription with unlimited access. You Can cancel anytime. If the account is not cancel after the 14 day trial it will be enrolled in our base subscription to continue with our services. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user debral993
Montana
1 review
0 helpful votes
  • Send Message
January 9th, 2023

I purchased the software to create a short simple pdf fillable form. pdfsimpli.com did not work. The on line chat person kept giving me the exact same instruction that did not work. I had my co-worker try think it may be my problem, but he couldn't get it to work either. I told the chat person to cancel the service since it did not work. I took screen shoots of my request as verification of the request to cancel. Pdfsimpli didn't cancel the order and billed a set-up fee and monthly reoccurring fee. When I called to cancel I was only allowed to leave a message that would be returned within 24-hours. I called nine times and never received a return call. I finally reach a live person, and they said todays call was my first call and would only refund, 1 monthly fee. I said I could e-mail the chat conversation and screen shots of my cell phone call log proving I had called weekly. The girl called me a liar and hung up.

Date of experience: January 9, 2023

Thumbnail of user marka3232
Florida
1 review
1 helpful vote
  • Send Message
January 26th, 2024
Verified purchase

Charging 40 dollars is crazy just to download 1 pdf and not having an option for one time payment is bad.

Reason I chose this business:

Because i wanted my documeent

Date of experience: January 19, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, I would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your situation.

Best regards,

PDFSimpli

Thumbnail of user trinidadv10
Spain
1 review
1 helpful vote
  • Send Message
January 4th, 2023

Consumers should be protected from scam companies like PDFsimpli. They charged me 39.95 euros twice EVEN when I had received an account cancellation email. YOU SHOULD NEVER USE IT. IT SHOULD NOT BE FREE ON THE INTERNET. NEVER PLACE YOUR CREDIT CARD.THEY WILL CONTINUE CHARGING MORE THAN 40$ A MONTH JUST FOR USING IT FOR WRTITTING FEW DOCUMENTS

Date of experience: January 4, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user wendyg306
California
2 reviews
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

I am not subscribing. I just needed one document and it stated it was free. Obviously it was not. I paid and do not want a monthly subscription

Reason I chose this business:

To print a pdf document

Date of experience: February 16, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user kathleenl1606
Tennessee
1 review
0 helpful votes
  • Send Message
March 4th, 2024
Verified purchase

I had to create a new account because I couldn't log in to my existing account. I will delete this one.

Date of experience: February 23, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Thumbnail of user nathanielcatt
Missouri
1 review
4 helpful votes
  • Send Message
May 10th, 2023

I used the cheap 2 dollar trial from here because I needed ONE signature for my mortgage in january, there is no indication anywhere on their site that its going to keep resubscribing at 40$ a month afterwards

I didnt notice it has been charging me for 5 months so I just wasted 200$ on this scam site for again...ONE PDF

I hope everyone else is smarter to at least look at the reviews before signing up and see this one

Products used:
1 PDF sign

Service
Value
Shipping
Returns
Quality

Date of experience: May 10, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDF Simpli

Thumbnail of user lawrenceh491
Mexico
2 reviews
0 helpful votes
  • Send Message
March 28th, 2024
Verified purchase

The translation did not work. I got no translation at all

Date of experience: March 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Thumbnail of user tonyt1174
Georgia
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

My document was converted incorrectly. There many errors that were not on the original document

Date of experience: March 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Thumbnail of user arthuro190
Maryland
1 review
1 helpful vote
  • Send Message
November 26th, 2023
Verified purchase

Showing up in a search for a free PDF editor then charging, and later charging an exorbitant fee per month on the assumption that people will forget to cancel, is pretty scummy.

Reason I chose this business:

Because I have a 100 degree fever and need to send this document to my health insurance company, and I'm too tired to go looking for another one. I need to go to bed.

Date of experience: October 30, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We're sorry to hear about your recent experience with PDFSimpli. We have tried to reach out to assist you with this matter. Unfortunately we do not have a response from you. We want to ensure you have a better experience with PDFSimpli. Please feel free to reach out to us at our chat on the website, by email at support@worksimpli.io or call us at 1-844-898-1076 so we can assist you further. Your satisfaction is our top priority.

Thumbnail of user larryw1433
Florida
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

Some tools are extremely slow, especially the page editing tool. There should be a way to set the default style of a tool so one doesn't have to set thickness and color every single time.

Reason I chose this business:

I thought it was a free service. I was wrong, but at least it wasn't too expensive.

Date of experience: October 28, 2023

Thumbnail of user sarao291
New Jersey
1 review
0 helpful votes
  • Send Message
January 20th, 2023

This site is a scam! User beware of hidden fees! Recurring charges of 39.95 after the initial 1.95. This information is not clear when signing up. Please don't get scammed like I did!

Tip for consumers:
Scam!!!!!!

Service
Value
Returns
Quality

Date of experience: January 20, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user caryl78
Pennsylvania
1 review
2 helpful votes
  • Send Message
April 29th, 2023

The conversions are terrible. I would have given it a 0 if I could. The least they could do is send a reminder that you're going to be billed. The site should be taken down.

Date of experience: April 29, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it.
We have more value than other companies, because of our increased functionality and additional product offers such as pdf conversion, signing, resume.

Please contact us for assistance at 1-844-898-1076 between 9AM- 6PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Thumbnail of user arshdeeph
New York
2 reviews
2 helpful votes
  • Send Message
July 12th, 2023

Just a bunch of scammers sitting out of India. Stupid as hell, you can convert but can't download. Many other free websites out there, just check some links!

Tip for consumers:
TERRIBLE. Just a scam to make you pay. There are many sites that do it for free, STAY AWAY.

Products used:
PDF TO WORD

Service
Value
Shipping
Returns
Quality

Date of experience: June 12, 2023

Thumbnail of user chrissyj33
Maryland
1 review
0 helpful votes
  • Send Message
September 10th, 2023

Fake reviews
They do this to bolster their rating
Scammer!
They rip of older people:students/teachers
No integrity
Have fun spending people's hard end money in Puerto Rico

Service
Value
Shipping
Returns
Quality

Date of experience: August 11, 2023

Thumbnail of user jonar.dorado
Philippines
1 review
0 helpful votes
  • Send Message
June 24th, 2023

The website says it is "FREE" but when you tried to download the file, it will proceed to payment. What a joke. I just wasted my time editing my PDF. Don't use this website again.

Service
Value
Shipping
Returns
Quality

Date of experience: May 25, 2023

Thumbnail of user do133
Kentucky
1 review
2 helpful votes
  • Send Message
February 18th, 2024

Total waste of time. I tried to cancel my account and two days later it was still active. The chat help is rude.

Tip for consumers:
Total waste of time, very poor service.

Products used:
PDF to Word converter

Service
Value
Quality

Date of experience: February 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We apologize for the inconvenience you experienced with canceling your account and for any negative interactions you may have had with our chat support team. We take customer satisfaction seriously and strive to provide excellent service at all times.

Please rest assured that we will investigate the delay in canceling your account and address any issues with our chat support team's behavior. Your feedback is valuable to us, and we will work to improve our processes to ensure a better experience for all our users.

If you have any further concerns or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help.

Best regards,
PDF Simpli

Thumbnail of user sharonf1644
Texas
1 review
0 helpful votes
  • Send Message
November 22nd, 2023
Verified purchase

After editing pdf first you said its free download then after login asking for money. Shame on this fake advertise and after editing i paid and editing messed up after download

Reason I chose this business:

It was a mistake now i realized

Date of experience: November 15, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We're sorry to hear about your recent experience. To try our product for free only for one file, you have to choose the “Delayed” option. This option allows you to convert and wait 24 hours for your document to be able to download or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. We hope this can be of assistance.

Thumbnail of user annib8
Indiana
1 review
0 helpful votes
  • Send Message
September 14th, 2022

Once they have your account, this company charges indiscriminately on your credit card. Customer Service is rude... no way you can cancel the charges once the invoice gets sent! Beware!

Tip for consumers:
Dont use this software

Products used:
Alternate software

Service
Value
Returns

Date of experience: September 14, 2022

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi
We have a 14 day trial for $1.95 if you pay for the trial we send a confirmation email of your subscription and the amount paid. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. With a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.

Thumbnail of user tawandam18
South Africa
1 review
0 helpful votes
  • Send Message
October 24th, 2022

They advertised 14days free access which I paid for because I needed to convert 2 documents. This morning they stole R399, hard earned. The wrath of God shall meet you soon, foolish people.

Date of experience: October 23, 2022

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi We do not offer Free demo or trial we have a 14 day trial for $1.95 and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you

Thumbnail of user stephanieo894
California
1 review
5 helpful votes
  • Send Message
June 21st, 2023

1) Wasn't even able to open a simple PDF, which given the name of this software, is a disgrace
2) Charged me $1.95 for the "free trial" in TWO separate transactions on my AmEx card (I can only imagine why)
3) Their onsite refund requesting is close to unuseable
4) They want to charge USD $40 a month for this ridiculous abuse. NO sane person would knowingly agree, given the much lower cost of much better and non-abusive alternatives

So, we all know about SaaS - Software as a Service. Let's call this one "BaaS" - Business as a Scam.

Tip for consumers:
AVOID.

Products used:
None, it didn't work.

Service
Value
Shipping
Returns
Quality

Date of experience: May 22, 2023

Thumbnail of user brianp2112
GB
1 review
1 helpful vote
  • Send Message
May 12th, 2023

Having once only used the pdf transfer for a paltry sum of less than £2, I have discovered that I am being billed £29,95 every month by the company which has the cheek to call itself "LEGALSIMPLISOFTWARE".
I never willingly or knowingly entered any agreement with them other than the one off transaction, so
BE AWARE. Once you give your card details you may end up being scammed as I was!

Tip for consumers:
Apparently many other people have been caught by the same sharp practice.

Products used:
None, other than the separate one transaction.

Service
Value

Date of experience: May 12, 2023

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDF Simpli

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

How do I know I can trust these reviews about PDFSimpli?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PDFSimpli?