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PDFSimpli has a rating of 3.5 stars from 1,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
Do not try to use this app. DONT pay the money. Total ripoff. For the monthly charge can get better free apps.
Date of experience: July 23, 2023
They will charge your credit card after you signed out of their site.
Be aware that they have bad costumer service.
Tip for consumers:
DONT USE THIS SITE!!!!
Date of experience: March 1, 2023
Very easy to use. Only complaint is that it's not free as stated, but the cost is minimal.
Ease of use
Date of experience: January 24, 2024
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, I would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss the situation.
Best regards,
PDFSimpli
Easy directions on our to use the converter, was very quick and easy
Date of experience: February 12, 2024
Hello,
Thank you for your wonderful review! We're thrilled to hear that you found our converter easy to use and efficient. If you have any further questions or need assistance, please don't hesitate to contact us at 1-844-898-1076 or support@worksimpli.io.
Best regards,
PDF Simpli
The app is easy to use and has steps that are easy to follow.
I was looking for something that gives quality as well as affordable at the same time and the app provide me the above.
Date of experience: February 13, 2024
Hi,
Thank you so much for your kind words! We're thrilled to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback.If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
I cannot cancel the monthly subscription.
They mention to go to settings but there is no tab to cancel.
Seems very fake and unethical.
Date of experience: April 4, 2023
Hello,
Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. To cancel your account once you click on your profiler choose plan and billing and you will see the cancel option. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any cancellation issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Thank you for your review
Regards,
It`s advertised as used free, and at the end you need to pay. False advertize. Not the sum is an issue, strictly the advert itself.
Date of experience: September 11, 2023
In this website you can not convert a PDF to Excel. I have tried it and it didn't work. They are also not free as they claim
Date of experience: November 2, 2022
Mislead to belive it was a free pdf editor so spent time doing so only to be faced with a payment to access my file
Said it was free, simple editor
Date of experience: December 20, 2023
Hello,
Thank you for sharing your feedback with us. We are very sorry for the inconvenience. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Didn't realize I was going to have to select a plan to access the download.
Date of experience: February 10, 2024
Hello,
Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can work something out.
Regards,
PDF Simpli
Relatively easy to do. First document successfully converted to excel.
Date of experience: February 10, 2024
Hello,
Thank you for reaching out and sharing your experience with PDFSimpli.com. We're thrilled to hear that you found the process of converting your document to Excel relatively easy and that your first document was successfully converted. Our team works hard to ensure that our conversion tools are user-friendly and efficient, so it's great to know that you had a positive experience. If you have any further documents to convert or if there's anything else we can assist you with, please feel free to let us know. We're here to help.
Best regards,
PDF Simpli
The ad said it was free. However, in order to get my document, I needed to pay. Why misrepresent? Why lie?
Date of experience: October 4, 2023
Don't ever try to search they charged 60 cad without your concern and when you try to reach customer service they being rude and hang calls.
FRAUDTERS.
Tip for consumers:
Don’t use it.
Products used:
PDFSimpli
Date of experience: March 16, 2023
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
After I paid for the service converted the file I was unable to open it. I'm going to dispute the charge with my credit card company.
I mistakenly thought that you could provide what I
Date of experience: November 8, 2023
This is advertised as free and is in fact... NOT free.
Date of experience: February 9, 2024
Hello,
Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can work something out.
Regards,
PDF Simpli
Date of experience: February 9, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the technical issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDF Simpli
I signed up for their "free" offer to test out their PDF to Word Converter. I tried it out for 1 day and asked to be discontinued from their "test" offer. They started charging me $39.95 a month. I called the company and they told me my "subscription" had ended, even emailing a text stating this. A month later the $39.95 charges started again on my credit card. We ended up having to cancel our credit card to stop this "robbery". In an attempt to get my money back, I called the company again. They said they would refund all my money. I gave them a credit card to pay me back. They said that credit card would not work and asked for a debit card. I told them I would give them another credit card. Not only did they NOT PAY ME BACK, but they SOLD my credit card information for BOTH CARDS to an ENTIRELY DIFFERENT COMPANY, who began to CHARGE ME for THEIR SERVICES! This is the WORST CASE OF FRAUD I have EVER EXPERIENCED! My bank is now trying to recoup my losses. This is 6 MONTHS after I tried their "FREE TRIAL". STAY AWAY from this company... they are out to STEAL YOUR MONEY!
Steve A.
Tip for consumers:
STAY AWAY FROM THIS COMPANY!!! They will RIP YOU OFF!!!!
Products used:
PDF to Word Converter "Free" offer,
Date of experience: July 10, 2022
The document contains typos not consistent with the pdf that was converted. I had hoped that the PDF to Word Converter would convert it as it was in the original PDF file.
I needed the word document format for my file retention.
I am very disappointed!
Date of experience: September 14, 2023
It said it was easy and it's not as easy as they say outside of the first one you do
Date of experience: February 8, 2024
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
This site is not intuitive. I'm trying to get a 2023 W-2 and downloaded a 2022 form.
Stupid question
Date of experience: January 17, 2024
Hi,
We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. We understand the importance of obtaining the correct W-2 form, and we want to assist you in resolving this promptly. To better assist you, could you please provide more details or steps you took while attempting to download the 2023 W-2? This information will help us identify the issue and guide you through the correct process. Alternatively, you can reach out to our support team at support@worksimpli.io, and they will be more than happy to assist you in obtaining the correct form.
Regards,
PDFSimpli
Unwilling to help, sighing loudly when I am unable to download docs I paid to have downloaded. I will never use this service again.
Date of experience: October 24, 2023
The doc was perfect before I paid the trail fee... now after I download it after payment, the texts barely legible... wth!
Because there is no software to download and I could easily edit my docs before going to work.
Date of experience: October 28, 2023
You state it is free editing for 24 hours but when i finished my document you charge me $1.95 to get it. I guess you do not understand the word FREE
Date of experience: July 13, 2023
States completely free and then I have to pay! What BS
Date of experience: February 5, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
My card declined several times and I ended up having to use a different card.
Top in search
Date of experience: January 26, 2024
Hello,
We're sorry to hear about the trouble you experienced with your payment. Sometimes when the charge is tried more than once the card company may believe is not the card holder's doing and block the transactions. If you encounter any further issues or have any questions, please feel free to reach out to our support team at support@pdfsimpli.com for assistance.
Best regards,
PDF Simpli
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
HI
To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.