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PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
Hard to understand. Can edit the document like it said I'd be
Able to. Over all just not what I wanted
First one I seen
Date of experience: September 14, 2024
The good reviews are fake. The website is a scam. It has been reported for defrauding people. They bill you and continue in hopes u do not catch it. I was scammed over $1300 by this company. Once the bad reviews started piling up on this website with stories similar to mine in 2022 they started creating dummy accounts and writing bogus good reviews to bury previous bad reviews ang hope no one finds out. They do this on other review sites as well. The man behind this scamming website is in Puerto Rico. Disgusting waste of skin scamming people of their hard earned money. Karma is real and u and everyone working for you will get what is coming to you. I see new stories everyday of people being scammed, how you sleep at night is beyond me.
Date of experience: July 8, 2024
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days.
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial IS VOLUNTARY, and charges are not imposed arbitrarily.
You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.
Sincerely,
PDFSimpli
This company took money from my bank account without my permission which I can't get back. Avoid at all costs!
Date of experience: October 16, 2024
Hello,
Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.
Regards,
PDFSimpli
I signed up for a trial of this app but then saw a charge come through on my card anyway even though I had cancelled. Not cool.
It was to translate some documents from Portuguese into English.
Date of experience: November 25, 2024
Hello Linda,
Thank you for your feedback. I’ve reviewed your account, and I see that you cancelled your subscription on November 27th. However, this was after your billing date on November 7th. As our subscriptions automatically renew at the start of each billing cycle, cancellations must be completed before the renewal date to avoid charges.
We understand how frustrating unexpected charges can be, but I hope this helps clarify the timeline. If you have any further questions, feel free to reach out—we’re happy to assist!
Best regards,
PDF Simpli
You said it was free but had to pay when I got to the last step. Not very honest. I will never do business with this company again.
It said it was a FREE converter. Not FREE until you want to download your file.
Date of experience: September 5, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Not as expected, it did not provide a viable pdf file to share. Cancelled immediately and was still charged for a month. Disputed through Pay Pal
Date of experience: September 26, 2024
Hello,
Thank you for sharing your feedback with us. We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Please note that we do not bill canceled accounts. For future reference, when canceling your account, kindly ensure that you receive an email confirmation to verify the cancellation. It is possible that the correct cancellation process was not followed. Additionally, for any disputes, we recommend contacting the merchant (us) directly as the first step. We hope this can be of assistance.
Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any concerns or questions.
Sincerely,
PDF Simpli
Even not giving access to my credit card for after the purchse of one time off use i did get a charge for about $50
Date of experience: November 9, 2024
Hello,
Thank you for reaching out. We apologize for any confusion regarding our trial plan. When selecting the trial, there is an agreement to the subscription terms, which includes an auto-renewal if the trial isn’t canceled before the end of the period.
We’d be happy to assist with this matter directly and provide any additional clarity you may need. Please feel free to contact us at 1-844-898-1076 or email us at support@worksimpli.io, and our team will be glad to assist you.
Best regards,
PDFSimpli
EVERYTHING SEEMS TO INDICATE THAT BASIC OPTIONS ARE FREE UNTIL YOU COME TO DO ANYTHING. VERY ANNOYING AND WILL NEVER USE THIS SERVICE AGAIN. ONLY PAID AS DIDNT WANT TO WASTE MORE OF MY LIFE FOR 1.89
Date of experience: September 9, 2024
Hello,
We understand your frustration. While we do offer a free option, which includes a 24-hour waiting period and registration, we also provide a paid option for immediate access to edited documents. We apologize if this wasn't made clearer to you initially. If you have any further questions or concerns, please don't hesitate to reach out.
Regards,
PDFSimpli
You advertise as a free pdf-editor and you are not that. So I'm really frustrated that I had to pay money to get the download of my form. I will never use you again, so I hope you enjoy the $1.50.
Trying to edit a PDF
Date of experience: August 1, 2024
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Your google ad is an illegal bait and switch and I hope your company shuts down and everyone who works there is complicit. The company advertises FREE services, then holds consumers hostage and forces them to pay money or wait 24 hours, after being allowed to waste their time working on the task, being led to think they are using a free service.
Because you forced me to by advertising a free program that is not actually free, costs me 24hrs of my time or 2$, that defines a Bait and Switch, and I am reporting you to the FTC and Google. Suck on that.
Date of experience: July 3, 2024
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days.
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial IS VOLUNTARY, and charges are not imposed arbitrarily.
You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.
Sincerely,
PDFSimpli
I wanted my translation request to be in ENglish from Arabic document which didn't and was disappointing as i paid for it
Date of experience: September 23, 2024
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli
You started charging me $40 a month, and I had not asked for that. It took me a few months to notice.
I don't remember, but I will never choose you again.
Date of experience: November 16, 2024
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.
Sincerely,
PDF Simpli
I thought I would get the word document as is and not my logo converted to a picture. I am disappointed
Date of experience: September 17, 2024
Hello,
We are sorry for the inconvenience. Thanks for leaving a feedback. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli
I wanted to cancel but the representative told me I had other options available. Am greatly appreciative for the assistance.
Date of experience: November 13, 2024
Hi,
We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!
Sincerely,
PDFSimpli
Doesn't tell you you need to pay until you have completed everything and markets themselves as free from the off!
Date of experience: October 31, 2024
Hello,
Thank you for sharing your feedback with us. We have worked really hard to bring more functionality to our product to offer the best service for you. We do have free editing on our website but to make any downloads you have to be a subscriber. So, we are sorry for the confusion you may have. You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge.
Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any concerns or questions. We have different plans depending on your needs!
Best regards,
PDF Simpli
Didn't realise had to pay, could have done it for free anywhere but it was too late by the time I noticed and had to just pay, annoying
Date of experience: October 15, 2024
Hello,
Thank you for your feedback, and we apologize for any frustration you experienced. We understand how unexpected charges can be frustrating, and we strive to ensure our pricing is clear. If you need further assistance or would like to discuss your situation, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We’re here to help in any way we can.
Best regards,
PDFSimpli
It didn't save the GD document. Just some wording at the top. I need a photo to download to my Linkedin profile and it can't be a PDF
Was recommended by another
Date of experience: September 7, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
Misleading that the product is Free then hit a paywall once document is edited. I will be cancelling for sure.
Date of experience: August 19, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I don't appreciate paying and then having to wait on something to appear that did not appear right away for me to access.
I needed a pdf converted
Date of experience: December 6, 2024
Hi,
Thank you for the 2 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.
Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7
Thank you,
PDF Simpli
So far it's been straight forward, unfortunately it starting to get complicated and I'm starting to lose confidence
You were the first in my search
Date of experience: September 14, 2024
Hello,
Thank you for your positive feedback! We're glad to hear that the process has been straightforward so far, but we regret to hear it's becoming complicated for you. Please don’t hesitate to reach out to our team for assistance. We’re here to help you regain confidence and ensure a smooth experience. Contact us at 1-844-898-1076 or via email at support@worksimpli.io.
Best regards,
PDFSimpli
Love the software, would appreciate if the payment was expressed on the front end. I intend to have my company invest in a monthly porgram
It worked very well
Date of experience: August 21, 2024
Hello,
Thank you for taking the time to leave us your feedback and for awarding us a 3-star rating. Your input is invaluable as we continuously strive to enhance our services for our future clients. We're delighted to hear that our product met your needs effectively.
Best regards,
PDF Simpli
I would have liked to know I had to purchase before downloading the document I just spent time filling out.
Date of experience: October 22, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Thank you! I had to correct an important element of a doc I created while on the fly at a conference. Thank you!
Your sponsored ad was right at the top of the page. I was in a hurry and fortunately chose your solution!
Date of experience: September 23, 2024
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I have all my cancellation emails etc from this and was basically told "oh well" when I was charged before I my trial was up.
I used it for a document for my child’s school
Date of experience: October 24, 2024
Hello,
Thank you for sharing your experience, and we apologize for any inconvenience caused. We're sorry to hear about the issue you faced with your cancellation. We would be happy to investigate this further to ensure everything is resolved properly. Please contact us directly at 1-844-898-1076 or via email at support@worksimpli.io with the details of your cancellation, and we’ll work on addressing this promptly.
We appreciate your feedback and hope to resolve this matter to your satisfaction.
Best regards,
PDFSimpli
I thought this was a application for my social security card is that what this was for or am I going to receive a card at this point I don't know
Date of experience: November 19, 2024
Hello,
Thank you for reaching out. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hello,
Thank you for your feedback. We're sorry to hear that the experience didn’t meet your expectations. If you found it hard to understand or the features didn’t work as you expected, we'd love to help. We have more options for single users, and our team is here to assist you in getting the most out of our service. Please don’t hesitate to contact us at 1-844-898-1076 or email us at support@worksimpli.io for support.
Best regards,
PDFSimpli