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PDFSimpli

Overview

PDFSimpli has a rating of 3 stars from 1,958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 6th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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Ecuador
1 review
0 helpful votes
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Súper Productivo y Eficaz, lo cual me ayudó a entender manual en PDF de mis herramientas de informática recién llegadas

Date of experience: September 15, 2024
Sarah H. PDFSimpli Rep
7 months ago

¡Hola!

¡Gracias por tu fantástica reseña! Nos alegra saber que PDFSimpli te ha sido útil para entender el manual de tus herramientas de informática. Si alguna vez necesitas más asistencia o tienes alguna pregunta, no dudes en contactarnos al 1-844-898-1076 o por correo electrónico a support@worksimpli.io. ¡Estamos aquí para ayudarte!

Saludos cordiales,
PDFSimpli

Georgia
1 review
0 helpful votes
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This app seems to have just what I need to create an obituary.

Date of experience: November 21, 2023
TT
1 review
0 helpful votes
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I haven't checked the actual document conversion yet, but so far so good

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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Relatively easy to do
February 10, 2024

Relatively easy to do. First document successfully converted to excel.

Date of experience: February 10, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out and sharing your experience with PDFSimpli.com. We're thrilled to hear that you found the process of converting your document to Excel relatively easy and that your first document was successfully converted. Our team works hard to ensure that our conversion tools are user-friendly and efficient, so it's great to know that you had a positive experience. If you have any further documents to convert or if there's anything else we can assist you with, please feel free to let us know. We're here to help.

Best regards,

PDF Simpli

California
1 review
0 helpful votes
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Many attempts to do conversion, then finally when it worked the Word document was full of errors.

Date of experience: February 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Send an email to our Technical Department at techsupport@worksimpli.io. They can help you with any technical issues you may experience with our website.

Regards,

PDF Simpli

Netherlands
1 review
0 helpful votes
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Tell users before using about the prices and payment terms and so on!

Date of experience: July 19, 2023
Botswana
1 review
0 helpful votes
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Was not able to save edited version
September 21, 2023

Was not able to save edited version - it came up as text and not aligned to original document

Date of experience: August 22, 2023
Georgia
2 reviews
0 helpful votes
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When you said free I thought that was what you meant.

Date of experience: January 26, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24hr for one document converted free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Montana
1 review
0 helpful votes
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This is advertised as free and is in fact...
February 16, 2024

This is advertised as free and is in fact... NOT free.

Date of experience: February 9, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can work something out.

Regards,

PDF Simpli

Arizona
1 review
0 helpful votes
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Not what I was expecting
January 9, 2024

Not what I was expecting. I'll keep trying and see if I get what I'm looking for

Date of experience: January 2, 2024
Minnesota
1 review
0 helpful votes
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I just want to pull in a photo and it wont let me
February 15, 2024

I just want to pull in a photo and it wont let me.

Date of experience: February 8, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

New York
1 review
0 helpful votes
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Everything i just spent hours editing is upside down

Date of experience: February 9, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the technical issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDF Simpli

North Carolina
1 review
0 helpful votes
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States completely free and then I have to pay!
February 12, 2024

States completely free and then I have to pay! What BS

Date of experience: February 5, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Poland
1 review
0 helpful votes
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I wish I knew that I have to pay for it to get my file. Waste of time

Date of experience: January 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

California
1 review
0 helpful votes
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Very user friendly and easy to use
February 1, 2024

Very user friendly and easy to use. Saves me so much time with my document editing

Date of experience: February 1, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to share your positive experience with us. Your feedback means a lot to the PDFSimpli team, and we're delighted to hear that you had a great experience with our service. Your 5-star rating is truly appreciated.

We would love to hear more about your experience and any additional details you'd like to share. Your input helps us continually improve and provide the best possible service to our customers.

Should you ever require technical assistance, please remember that our 24-hour chat support is available on our website. We're always here to help!

Thank you again for choosing PDFSimpli.

Best regards,

PDF Simpli Team

Spain
1 review
0 helpful votes
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Engaño
October 6, 2024

Pagas una prueba y luego te meten 50 euros al mes...

Date of experience: September 26, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hola,

Gracias por compartir tus comentarios con nosotros. Ofrecemos un período de prueba sin riesgos durante el cual están disponibles reembolsos completos de todos los cargos dentro de los 30 días posteriores a la fecha de la transacción inicial si se pasa por alto la cancelación de la cuenta. En caso de no iniciarse la cancelación, la facturación continuará según los términos acordados, los cuales deberán aceptarse antes de comenzar la prueba. La participación en el periodo prueba es voluntaria y los cargos no se imponen arbitrariamente.

PDF Simpli funciona con un sistema basado en el usuario en el que cada usuario debe elegir el plan de prueba donde se explica que la cuenta es por 14 días y se renueva automáticamente al no cancelar dentro del período de prueba. Además, cada cliente recibe estos detalles en el correo electrónico una vez creada la cuenta. Por último, para activar su cuenta debe haber aceptado los términos y condiciones donde se proporcionan nuevamente los detalles de la renovación automática.

Para referencia futura, al cancelar su cuenta, asegúrese de recibir una confirmación por correo electrónico para verificar la cancelación. Es posible que no se haya seguido el proceso de cancelación correcto. Además, para cualquier disputa, recomendamos comunicarse directamente con el comerciante (nosotros) como primer paso. Esperamos que esto pueda ser de ayuda.

Comuníquese con nosotros por teléfono al 1-844-898-1076 o por correo electrónico a support@worksimpli.io si tiene alguna inquietud o pregunta.

Sinceramente,

PDF Simpli

Florida
1 review
0 helpful votes
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Advertised as completely free
September 20, 2023

Advertised as completely free. And had to pay to receive my documents

Date of experience: August 21, 2023
Michigan
1 review
0 helpful votes
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It worked
July 18, 2023

It worked. I was able to easily convert my pdf over to MS Word. I like this.

Date of experience: July 18, 2023
Texas
1 review
0 helpful votes
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Why did I have to pay a dollar to download my document?

Date of experience: August 17, 2023
Louisiana
1 review
0 helpful votes
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Confusing to follow directions to download app
August 30, 2023

Confusing to follow directions to download app. Says free, but it's not.

Date of experience: July 31, 2023