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PDFSimpli

Overview

PDFSimpli has a rating of 3 stars from 1,958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 6th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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Oregon
1 review
0 helpful votes
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Its good wish it easy to cancel only need it one time

Date of experience: October 3, 2023
New Mexico
1 review
0 helpful votes
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I still don't know if this app will help me merge 5 pdf files into one

Date of experience: January 29, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

In order to merge the file you just need to select the marge option at the bottom of the page and the system will allow you to choose the files. Also for assistance with merging PDF files, please feel free to reach out to our technical support team at techsupport@worksimpli.io. They'll be happy to help you with any questions or issues you may have regarding merging your PDF files.

Best regards,
PDF Simpli

Georgia
1 review
0 helpful votes
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Just started using it to soon to tell if its helpful

Date of experience: December 21, 2023
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for taking the time to leave us feedback. We understand your concern. We need a review for the best quality of service we can give you. We've worked really hard to bring more functionality to our product. Please give us more details on your experience so we can further assist you.

Thank you,

PDF Simpli

Arizona
1 review
0 helpful votes
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Waiting to see end results, but so far it has been an easy process.

Date of experience: January 26, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your positive feedback! We're glad to hear that you've found the process easy so far. If you have any questions or need assistance, feel free to contact our customer support team at +1-844-898-1076 or email us at support@pdfsimpli.com.

Best regards,
PDF Simpli

Michigan
1 review
0 helpful votes
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I like that I don't have to have a subscription to use this account

Date of experience: January 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for taking the time to share your feedback! We're delighted to hear that you appreciate the fact that you don't need a subscription to use your PDFSimpli.com account. Providing accessible and user-friendly solutions is a key part of our commitment to our users. If you have any more comments or suggestions about our services, or if there's anything specific you find particularly useful, we'd love to hear more. Your input is crucial as we continue to improve our offerings. Remember, we're here to assist you whenever you need support or have questions.

Best regards,

PDFSimpli

Maryland
3 reviews
0 helpful votes
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A little difficult to fill forms, but accomplished in the end.

Date of experience: January 24, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback. We appreciate your patience in navigating our forms and are glad to hear that you were able to accomplish your task in the end. We're continuously working to improve our platform, and your input helps us in that process. If you have any further suggestions or encounter any difficulties in the future, please don't hesitate to reach out. We're here to assist you.

Good day!

PDFSimpli

California
1 review
0 helpful votes
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It worked great but originally stated it would be free, not.

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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This is fantastic!
September 6, 2023

This is fantastic! I got a document sent in jpg form that I needed in Word. This was so simple!

Date of experience: September 6, 2023
Virginia
1 review
0 helpful votes
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Looks like it was very simple let's see if it works

Date of experience: December 7, 2023
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for rating our services as 5 stars. We are very happy to see you chose us for your file conversions. We encourage you to let us know more details. Was your experience satisfactory? It would help improve our services for future clients. If you ever need anything, don't hesitate to contact us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@pdfsimpli.com. Happy Holidays!

Sincerely,

PDF Simpli

South Africa
1 review
0 helpful votes
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Requesting response before the transaction is complete is not great

Date of experience: December 27, 2023
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you so much for taking the time to leave us feedback. We understand your concern. We need a review for the best quality of service we can give you. We've worked really hard to bring more functionality to our product. Please give us more details on your experience so we can further assist you.

Thank you,

PDF Simpli

Massachusetts
1 review
0 helpful votes
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Annoyed that I have to pay to download a single document

Date of experience: October 16, 2023
Portugal
1 review
0 helpful votes
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It appears as a free online resource and it is not.

Date of experience: October 10, 2023
Virginia
1 review
0 helpful votes
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I'm just barely hanging on here, but so far, so good.

Date of experience: August 21, 2023
Alabama
1 review
0 helpful votes
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Too many steps and its not free if you have to purchase a plan.

Date of experience: January 12, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We are very sorry for the inconvenience. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

California
1 review
0 helpful votes
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Thanks for saving the day with quick easy payment for simple service made easy.

Date of experience: November 27, 2023
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and are glad to be a great help for you. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

North Carolina
1 review
0 helpful votes
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PDF converted to word doc looks absolutely horrendous.

Date of experience: January 5, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with your inquiries about your conversion or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Thank you for your review

Regards,

PDF Simpli

Spain
1 review
0 helpful votes
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Payments rejected with mastercard for no apparent reason. Frustrating!

Date of experience: January 7, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi
I'm sorry to hear that you're experiencing issues with your Mastercard payments. Try using these option:
Check card details, Contact your bank they might implemented any additional security measures for online transactions. You can use other payment methods like Paypal or another credit card

North Carolina
1 review
0 helpful votes
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If they don't try to charge me more money, I am happy. If they do, I am dropping this to one star

Date of experience: September 18, 2023
California
1 review
0 helpful votes
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Simple editing
December 31, 2023

Simple editing. Subscription details need to be detailed.

Date of experience: December 31, 2023
Sarah H. PDFSimpli Rep
over a year old

Thank you so much for your positive feedback! We're thrilled to hear that your experience has been positive so far. We're here to ensure your continued satisfaction! If you need any information of our subscriptions you can contact us at 1844-898-1076.

Kentucky
2 reviews
0 helpful votes
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Like that I can get it when I need it w/o costly monthly subscription

Date of experience: July 19, 2023