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PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.
I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.
Quick and easy. Have large pdf file to work on and then signature must be added
Date of experience: August 25, 2024
Not tech minded or savvy so helpful. Need to be able to edit documents
Date of experience: September 7, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
Your site is VERY DECEITFUL! IT CLEAR STATES FREE! But its not free! As soon as you get done with your work, you all ask for the credit card! Sad!
THOUGHT IT WAS FREE
Date of experience: August 29, 2024
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can try our "Delayed" Option and wait 24hr for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. Additionally, we do offer lower rate subscriptions for single users starting as low as $3.95 up to $12.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
First time good. I don't like being forced to comment it's not good
My contact wanted a video in pdf format
Date of experience: September 13, 2024
Hello,
Thanks for reaching out and giving us a good rating. We need a review for the best quality of service we can give you. Please give us more details on your experience. It would be much appreciated. Operation hours are: Phone 1-844-898-1076, Chat, Email support@pdfsimpli.com 24/7.
Thank you,
PDFSimpli
Sent 2 pages for conversion from PDF, only received back the last 3 lines of page 2!
Date of experience: October 28, 2024
Hello,
Thank you for reaching out to us! It sounds like there may have been an issue with the conversion process, as only a partial result was returned. Please try re-uploading your document and converting it again. If the issue persists, could you let us know a few details, such as the file format you selected and any specific settings you used? This information will help us investigate the matter further. You may also contact our support team directly at techsupport@pdfsimpli.io if you’d like us to review the file. We’re here to help!
Best regards,
PDFSimpli
I edited my pdf, paid for the service, and then my edits deleted
Date of experience: November 8, 2024
Hello,
Thank you for sharing your experience. We're sorry to hear about the trouble with your edits, and we completely understand how frustrating that can be. There are some factors that might affect the saving of edits, and we’d be glad to look into this further to ensure your work is saved accurately.
Please reach out to us with more details about your situation so we can investigate and assist you effectively. You can contact us via email at support@worksimpli.io. We're here to help resolve this for you!
Best regards,
PDFSimpli
I paid the money and the document came as blank. Can you please refund and cancel my subscription?
For conversion and it didnt worked at all
Date of experience: October 1, 2024
Hello,
We’re sorry to hear about the issue with your document. For a refund and to cancel your subscription, please contact us directly via email at support@worksimpli.io with your account details. Our team will assist you promptly to resolve this matter.
If you need further assistance, feel free to call us at 1-844-898-1076.
Best regards,
PDFSimpli
I thought it converted image to a pdf file but all I see is my original image
Hoping to covert image of a document to a pdf file
Date of experience: December 9, 2024
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli
I have asked for a refund and they don't respond. And they bill you $49 monthly! STOP
Date of experience: November 20, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at support@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
I do not know the accuracy of the translation yet. The process has been simple and quick.
Searchig in google
Date of experience: November 27, 2024
Hello,
Thank you for reaching out. Did everything work properly for you? Let us know, as this will help improve our services for future clients. You can reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
Terrible experience, I will avoid this company if I can at al
I choose this because it says it was free for 24 hrs and it turns out not to be so.
Date of experience: November 16, 2024
Hello,
Thank you so much for taking the time to leave us feedback. Please explain what led you to this conclusion, so we can assist you or rectify it. We've worked really hard to bring more functionality to our product.
Best Regards,
PDF Simpli
Does not work as describe. You can only edit some things and is not what you sell.
Date of experience: September 12, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
Should be free. Paying for one document to be edited is asinine.
First search result on google.
Date of experience: September 9, 2024
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.
Best regards,
PDFSimpli
I paid and need my document that you stated was in the downloads = how can I access the document?
Date of experience: November 26, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
My credit card ending in 1304 has thousands of dollars on it and I am baffled why your company does not accept Charles Schwab Bank card
Date of experience: November 26, 2024
I ask for a refund in the 30 days period and I am still waiting for.
I want to see it worked
Date of experience: September 20, 2024
Hello,
Based on our records your account was cancelled directly under the PayPal system. That action will unfortunately block out any communications with our systems. For further assistance please contact us at support@worksimpli.io.
Regards,
PDF Simpli
I got slammed in to a subscription I did not want and I want the money taken from me returned.
I had one form I used this for and they put me in a subscription for $50.00 a month. Is this the business model to scam people out of their money and then provide no recourse to get a refund. This service is not worth $50.00 a month it is a scam
Date of experience: October 18, 2024
Hello,
Thank you for your feedback. We're sorry to hear about your experience. Please note that the subscription agreement is part of the terms when the trial is initiated, and the account can be canceled within the 14-day trial period to avoid further charges. We’d be happy to assist you in resolving this issue. Please reach out to us at 1-844-898-1076 or via email at support@worksimpli.io, and we'll work to help you with your request.
Best regards,
PDFSimpli
Good it done everything that I need to do. I would like to use again one time
Date of experience: September 7, 2024
Hi,
Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.
Sincerely,
PDF Simpli
Easy process and reasonable. I got what I needed for my client done today.
Easy step process and reasonable.
Date of experience: August 29, 2024
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I was charged 49 when I had paid 1 for one pdf. I was never told of additional fees
Date of experience: December 6, 2024
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.
Sincerely,
PDFSimpli
My experience was great. It was super easy and user friendly to use. Love it already!
Easy to understand and fast to deliver what I need it
Date of experience: September 8, 2024
Hi,
Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.
Sincerely,
PDF Simpli
Convenient program and easy to use. Was able to convert my PDF file into a work document.
Date of experience: August 13, 2024
Hi,
Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
So far so good. My bank recently closed my account and are refusing to give me my statements
To get A better idea how to better plan my future
Date of experience: September 16, 2024
Hi,
Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
I have spent 2 hours working on this document before finding this.
I am desperate to try anything.
Date of experience: September 4, 2024
Hi,
Thank you for the feedback. We understand your concern but we need a review for the best quality of service we can give you. Please give us more details on your experience as it will be helpful for future customers.
Sincerely,
PDF Simpli
The download does not look the same as the edited pdf on your website.
Urgent changes
Date of experience: October 27, 2024
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
The person I dealt with on the phone had no patience for me to help me and show me what to do
Because I was trying to do something that was very important and I wasn’t able to do so because the person on the phone said that she ran out of time
Date of experience: December 6, 2024
Hello,
We’re really grateful and appreciate you taking the time to share your rating with us. We apologize for the inconvenience but we do have a time limit per call. Technical assistance can also be requested through chat or you could have call back to restart the time.
Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7
Thank you,
PDF Simpli
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Please send an email to our Technical Department at techsupport@worksimpli.io if you have any technical issues with our website.
Sincerely,
PDF Simpli