Pedidosya

I was missing an item from my order. They offered to compensate me with a coupon, which I accepted. Yet, the coupon doesn't work. I spoke with 4 different reps, and the all said there was nothing they could do. They couldn't validate the coupon, nor could they refund me the money. So basically, they just stole the money. It was the first and only time I used the service.

Pedidosya is in the Dominican Republic for a couple of years, they offered a pretty decent service when you wanted to buy food at restaurants or hire their services to send things from point A to point B. The last 3 orders I made were garbage and part of the issue goes to restaurants that serve bad food. 1st order of empanadas made me feel sick for 2 weeks literally. I didn't claim because I couldn't tell for sure the food caused me poisoning. 2nd order was a calzone which has almost nothing on it and I've ordered before at the same place and 3rd time it was a chinese food which rice smelled awful and I throw it to the garbage.

The problem is when I complained to customer service they told me they'd return the money but the CSR dropped the conversation and I wasn't able to communicate back with them. Then I went to IG to complain and I found thousands of people complaining about the service, money been held, CSR been rude and cutting communication with customers, a new service fee and delivery prices going up rapidly, deliveries stealing the food and the money and I could keep going for hours.
Prevent yourself of buying thru this App, it doesn't worth it. I ended up cancelling my subscription and losing 800 pesos.