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PeopleLooker has a rating of 1.9 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleLooker most frequently mention credit card, customer service and false advertising. PeopleLooker ranks 51st among Background Check sites.
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DO NOT subscribe to this company. They should seriously consider changing their Co. Name to Scammersandliars.com. They continue charging our bank account $21.51 each month even though the subscription has been cancelled. Their customer service employees are rude and unhelpful. When you call they basically tell you tough luck. End result you are going to have to resolve issue with your bank and as we all know that takes time. Please save yourself a lot of time and headaches and stay as far away from this place as you can. Lets add that their resources don't give you anymore information then if you were to google a name, phone number or address. It provides very little information. It should be illegal for people to call themselves a company and charge a monthly fee for absolutely nothing, especially when you are able to find the exact information for FREE.
Please everyone don't pay for this site they been charging me $21.50 each month. Even after I ask to cancel my account subscription I try over over aging to stop but they keep charging me I hope some can help me (nadine moreno 562@ gmail. Com) try( spyfly.)
Hi Latoya,
I was not able to locate an account connected to the email provided. We are more than happy to assist you, we will reach out to you privately to resolve the matter.
THe "company" peoplelooker is stealing from the public. I have never even heard of them let alone used any service they claim to offer. After seeing a charge made to my card st 5:34 am I quickly searched to find out who this PL* peoplelooker trial charge came from and its on the web... lots of ppl are complaining and they are right. You cannot find any contact info in these people and the few nums you find aren't valid. Theres no listing for them anywhere. Us or Canada apparently... there no way to contact them to get ur money returned. I thought you should know. I cannot be the only one complaining. Ive been to your site before and I dont think you'd knowingly host a scam artist who rips off strangers. I want my money back now. Do you know how go contact the owners of this "company"?
Any help would be appreciated.
Thanks and good day.
Kristen Harper
*******@gmail.com
Hi Kristen, We have replied to your email regarding your account and we have issued a refund as requested. We're sorry to see you go, but glad you were able to try out our website.
I waited several minutes for this site to search and search... abd then they want me to pay when I do not even know if they have the person I was looking for. Other sites ate least give a "town" and potential known relatives so the identity could be guessed
Hi Rock,
If you entered in details regarding the person you are looking for and the system was searching for the data entered it is highly possible we may have the information you are seeking. Are you looking for specific data? If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/6/special-offer
Their ad makes it sound like you can find everything about everybody you've ever known and hint that the information will be interesting and perhaps helpful to you personally. Some of it is interesting. I didn't find that any of it was helpful with me at all. The very least that websites like this could do if they want to prove they are trustworthy and worth continuing to pay them for what information they can give you (most of which may be interesting but not helpful) is they could give you a reminder of when your free trial is ending. But be aware - they don't do that as most other bait and switch sites don't do it either. BEWARE! Why else would they use a fake name like Sitejabber?
Hi Joyce,
We are glad to hear you located some interesting information accessing our services. Can you share with us what information you were looking for? If you do not cancel the trial prior to its ending then you will be enrolled into a recurring subscription as informed on the sign up page. We are more than happy to review your account please email support@peoplelooker.com. Sitejabber is not linked to PeopleLooker; it is considered a site where consumers share their reviews.
I googled free reverse phone # and people looker came up, I wasted 25 mins of my life... I had to wait while the site looked up background checks and everything, all I wanted was a name. Of course they wanted to charge me... no thanks. Don't waste your time on this false advertising site!
Hi Michelle,
I was unable to locate the ad you are referring to as I replicated the google search in your review. We do not advertise our services are free. Please send us a screenshot of the ad that you are referring to so that we can investigate. If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.peoplelooker.com/lp/6b8dbc/5/special-offer
I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@peoplelooker.com.
Total scam and money grab they try to rob you and financially rape you $#*! them in the $#*! (or the $#*! if they consent the review must be at least 100 characters)
I found the information accurate and the report very easy to read and follow. Their website was easy to navigate through and customer service was available right away. Their staff was helpful and professional. I will use their service again if there is ever a need.
Hi Jamie,
This is awesome! Thank you for your review.
I used PeopleLooker in my business for many months. It did a good job of compiling public information. When it works, it does this quickly. For people looking for perfection, remember, this is public information so what you find will depend on the level of public activity a person has. If they are not involved in social media, and keep a low profile, they will have a small footprint. The biggest issue is that it has periods of time where it just won't pull data. If you call Customer Support, you will get a person, but they will give you generic steps that don't work, like clear your cookies, try a different browser, etc. I did all those things prior to calling. Very clearly they were having issues, and it would have been helpful if they just would have said so. I could have planned around that. Three days of sporadic usage later I cancelled and moved to another service. What a shame. A little honesty goes a long way.
Hi Roger,
We are sorry to hear that you ran into technical difficulties. Usually if the issue is not resolved the case is escalated for further review. We would like more information to investigate what may have caused that issue. Please email support@peoplelooker.com Attn: Escalations.
In retirement I now mentor kids and adults about aviation and space through my own 50 year flying experience and those of my flying friends. The photos are just a sample. Good times, bad times and the occasional emergency. Enjoy.
Don M.
Hi Donald,
Thank you for sharing this is awesome!
In my opinion, very sneaky the way they suck you into thinking you can get all this info for free. The only reference I found that this is a PAID service is in the very fine print that makes a passing reference to "affordable". After going through a long process, the "final step" was to give my credit card info. No way! Left the site immediately and found what I was looking for on Google - for free!
No info at all. The little info they give you could be found, unlike on their site, correctly on the web. Wrong phone number and addresses. Stay away from them. Horrendous.
Hello Joel,
We appreciate your feedback. Can you share with us what information you were looking for? PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records and several other public record resources, sometimes this information is not always 100% correct. We do not create this information, it is obtained from several public record resources. How current this information is depends on how often a person interacts with these resources. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information.
Respectfully,
PeopleLooker Customer Care
Didn't even list my four children anywhere in report! So much missing information and Inaccurate information and no way to correct it! Don't recommend Peoplelooker
Hi Elizabeth,
I'm sorry to hear you ran into any inaccurate information in your reports.
PeopleLooker is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However we do not create this information it is obtained from several public record resources. How current the information is can also depend on how often a person interacts with these kinds of agencies.We continuously strive to update and expand our databases in order to provide you with the most current and accurate information.
Respectfully,
PeopleLooker Customer Care
Today I received a notification from my financial institution stating I was billed $23.02 for a purchase from this website that I did not authorize. I sebt an email explaining tge situation and stating that the charge was not authorized and requested that any information or account in my name needed to be cancelled immediately.
This company responded to my email and granted my refund to my card in less then an hour! I was extremly surprised at how quick and professionally this inquiry of mine was handled. By far the best customer service I have ever had in regards to a fraud charged that was made to my account. Thank you for your quick and immediate response and services!
Hi Samantha,
Thank you for your review! We are very pleased to hear you are satisfied with prompt resolution to your inquiry regarding the unrecognized charges. If we can be a further assistance please do not hesitate to contact us at support@peoplelooker.com.
Respectfully,
PeopleLooker Customer Care
Since they can only provide information on what's is available it's ok. If the information is layed they can't find the owner of email. Used the email for weeks talked to person. Wanted more information. Can't find information. Same with phone numbers. I talked to person several times. Can't find number. Some things are deeply layered the information isn't available. Did the 7 day free trail.
Hi Carol,
We thank you for your review.We continuously strive to update and expand our databases in order to provide the most current and accurate information. Glad you were able to try out our website. Please know that you always have access to log back in and reactivate if you need our services again in the future.
Respectfully,
PeopleLooker Customer Care
Not only are they giving out the information of my minor children they are giving out information my father and our whole family which my father being a former police officer should never be available! This website has huge security flaws and will definitely put lives in danger
Hi There,
We take your privacy concerns very seriously. Information in our data base is consumed from public records, we do not list information on anyone under the legal age. Please use the link below to opt your name out of PeopleLooker's people search results:
https://www.peoplelooker.com/f/optout/search
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out and not be returned in future People Search results. Or email support@peoplelooker.com and we will be happy to research and remove the listing.
Respectfully,
PeopleLooker Customer Care
Getting a hold of someone is impossible. You will be disappointed with their service as it is not accurate and not even worth $1.00 they charge for 5 days. Unbelievable that they charge $21.95 per month.
Hi Jillian,
We are happy to assist. Please contact support@peoplelooker.com with your member ID or email address so that we can process your request.
Respectfully,
PeopleLooker Customer Care
I paid for it and it didn't help me with any info. The number I was looking for came back with no name address, nothing.
I just I tried the $1 trial and now I find I'm being charged $22.86/ month. For the last 4 months. When I tried to cancel, they (automated) offered to lower my rate to $9.95/ month. I want a refund, but can't talk to anyone so I will dispute with the CC company.
This app is the best in everyway. It is accurate, easy to use, and priced better than every other app like it. Most charge $29.99/mo, that is ridiculous! Peolpelooker charges $9.99 for actual helpful information. Use Peoplelooker not anything else!
Answer: They bill you even if you specifically dont sign up for reocurring billing, i gave the customer support a piece of my mind and they said they canceled my subscription but i just made a new debit card anyway id honestly just suggest doing that since they have your info already cant trust these crooks whatsoever
Answer: Hi Judith, Thanks for reaching out. PeopleLooker's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for PeopleLooker. If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.peoplelooker.com/lp/6b8dbc/5/special-offer I hope that helps, but if you have additional questions, please don't hesitate to contact us.
Answer: Hi M. J, We do not have an account registered to thatboymariano@gmail.com. Have you received a charge from PeopleLooker recently? Feel free to email us at support@peoplelooker.com
Answer: Hi Douglas, Thank you for contacting us. I was unable to locate an account that is linked to craig.archer59@gmail.com. However, I was able to locate a possible match can you confirm your billing zip code? Most recent charge amount and date as well please?
PeopleLooker is a simple website that allows you to learn about people. We have records about ages, addresses, email addresses, phone numbers, criminal records and so much more!
Hi Lisa,
We strive to provide exceptional service and would love the opportunity to discuss your experience. Can you share with us what information you were looking for? If you are not pleased with the results of your search, we do offer a money back guarantee. PeopleLooker was unable to locate your account with the details provided. Please rest assured you can contact us to cancel at any time, and will not be billed going forward. Please allow us the opportunity to review your account by contacting support@peoplelooker.com.