Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
The information is NOT free as is advertised. I paid the 1 month fee, but then every person I searched for came up with no marriage records even though I know 99% are married. The disclaimer says some married couples choose not to make their marital records public, but it would be hard to believe that 100% of all couples I searched, across different generations, would have made this election. I didn't receive any more information than I found for free on my own.
Very interesting how information is reported. I searched my own info. 1) the results were (maybe) 15 - 20 variations of my legal name. 2) report listed 2 (out of 4) relatives I've never met in my life. I'm an amateur genealogist with extensive knowledge of my family tree. AND 3) I will continue my search of individuals just because I'm nosy
So far you are talkin a big game and u have minimal info. This beast has a violent history including several felonies and has 2 federal warrants out for her for breaking fed court dv order.
No mention of that. You send little taunts of new fresh info then nothing.
Disappointing.
You sucker me into a 1 month trial and then don't tell me $#*! about the person. Like a birth date? Really that's all? Then you charge me $20 more and I don't even know what I'm going to get for that. This feels like the biggest waste of money I've ever spent in my life so far.
I ran a check on myself. A lot of the information was either incorrect or didn't pertain to me. Addresses for the last 10 years were the most correct. Tons of phone numbers, including the one marked at 100% were incorrect. Email addresses were also mostly not related to me. There were many traffic violations, none of which were mine. If you are trying to locate someone, it is unlikely you will find them through this service.
I was charged $27 and done cents when my joined for $14 something for 6 months! Learned nothing from the report. Want an explanation why there was such a discrepancy! Want to cancel any further dealing with your company immediately after your explanation
Boring I almost fell asleep. Completely disappointed by the lack of information. Any idiot with Google can look up the information why on earth would anyone pay for you to do it. Does the inaccurate information cost extra? I want my dollar back.
This Is a rip off. Said I was never married and have no criminal record. WRONG on both counts. I want my money back. I wanted to look up a couple of people but know I can't count on the information you provide.
I received notice of criminal records found. When looking at report those records are of a different person. Some similarities in name however, different middle names or birthdays. Same issues with social media accounts, phone numbers, and most categories state "no records found " on searched categories
Paid for just one month. It told me and my husband that we had no social media, criminal history. Nothing. The only thing it had was our address. But it offer you another premium package for an extra 20 bucks. I wouldn't even give it one star.
Not at all happy. Didn't know you would continue to auto bill me for service. Family tree and relatives are unknowns with similar names. Spouse shown still living, deceased for 5 years. Addresses only go back 10 years. Many professional licenses not shown. And many other disappointments.
People Whiz is an absolute joke. Don't waste your time or money on this site. You absolutely get zero information on the "free" report that you are initially receiving. They want you to instantly upgrade costing you a minimum for 19.99 and up. Waste of time! Beware!
The information provided on here has really gone downhill. Half the information is not even correct. Very disappointed. I used People Whiz quite a bit a year or so ago and it was a lot more helpful at that time. There is no information in these reports you cannot simply find in a google search. I would like a refund please. I keep coming back in hopes you have improved your software but I am more disappointed every time.
I called several times Friday 7/15 between 5:15 and 5:35 and was hung up on by a lady two times because i asked her to speak louder. When i reset my Password and requested a new report, i was prompted to pay a fee. I have paid a monthly fee for years and rarely use the service. Please have someone em with help or call me at *******062 during business hours. Thank you
Most of these people are not relatives of my Edward Sutton. There were really no records at all involving the person I searched and a lot involving people with the same name that you threw up and we don't even know so this is not much of a service the $1 I paid for 5 days of unlimited reports was $1 wasted. It won't happen again
This site is a rip off. I searched myself and it's says there's no record of anything, my marriage, my divorce, my family, my past addresses. You showed my date of birth and my zodiac sign. Wow. And it said I was purchasing 5 days of unlimited searches for the same premium reports but that's not true either. For premium it's telling me I have to pay another 19.95. This is nothing but a rip off. Oh you showed me the sex offenders listed in my area which I pulled up last week in two minutes myself. You don't show my criminal history or social media accounts. Nothing. Just a rip off!
Sucks I could find out more from a damn rock you people are nothing. More than a scam it's truly pathetic that you claim all this information and don't deliver on a1/16 of it and what you do deliver is old as popcorn dust farts. Someone needs to to shut y'all down from fraud
Don't waste your money it's awful half ass info and old out dated stuff It's far from what it claims to find and after you join under the false advertisement of unlock all info. You'll have to upgrade to premium level to get that.
I have accessed your basic program for the last 2 hours and paid the basic 1 month fee (even though I also recently found a site giving initial free trial).
I found points of inaccurate info on my husband. I want you to please refund my credit card now. I have had your service for much less than 24 hours considered to be the ethical time-frame for reversal of an unwanted business transaction for any reason. Thank you, G. Worley. *******326
Looked up myself just to see what was out there. Other than my age,address phone number and e mail, no information was found. Been married and divorced said I won't. Had a few minor run ins with the law, said I didn't. Got a couple business licenses, said I didn't. Go ahead and save your 30 bucks
Your advertisements claims are not what you promote them to be. You claim that once I provide you with payment I will be able to see certain information on individuals that would help me to make wise decisions about potential roommates, relationships and potential clients. This does not even make it past a level one personal reference. Even when I went ahead and purchased the, "more in depth" reveal into a person's life it just didn't close to what you claimed it would help with. Not happy but again I learned more about false advertising.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members