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Perfume Worldwide

How would you rate Perfume Worldwide?
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RU
1 review
2 helpful votes
Follow Lucy M.
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I made an order for 81.57 USD. They didn't ship my order to me and didn't even say anything to me about it! I've got this information only after 1.5 months because they didn't answer all the time. After everything they refunded me only 25.19 USD. Now perfume-worldwide.com is ignoring me asking them to refund my 56.38 USD. KEEP YOUR MONEY FROM THIS SHOP!

Date of experience: October 30, 2010
Canada
2 reviews
0 helpful votes
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Not able to return
October 19, 2022

Never shop from them again. Horrible service and unable to return! They won't do what they promise and what it said on the return policy. Please avoid!

Date of experience: October 19, 2022
Pakistan
7 reviews
1 helpful vote
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There is an incredible regard for your prosperity and your endeavors to make you the first-rate in the world. At the off hazard which you quickened your response time, you'll be great served.

Date of experience: January 19, 2021
Nevada
1 review
13 helpful votes
Follow Olga I.
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I cannot believe: they went against their own return policy that no refunds or exchange would be made after 20 days past their shipping day. I was really late for this generous responce: they will send me the new item. I am a real customer, not fake, an dmy name is Olga. I ordered a gift set Hanai Mori for $40.99. It is great price, and it is my 5th or 6th order, and evry order was shipped and delivered well! I WANT TO THANK THE COMPANY! (There are SAMPLES for $2.99 - of the best EDP and EDT you can find, and they are all REAL! I tried many, and they are a bless, you can trust them!)

Date of experience: January 4, 2012
Arkansas
1 review
1 helpful vote
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Close to actual scent
December 1, 2021

Their copies are a closer match than most perfume oil stores. Their moisturizers tend to sting though.

Date of experience: December 1, 2021
India
2 reviews
5 helpful votes
Follow Miyeke S.
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Thanks for giving this information, i think you are a real human being who wants no body get loss from them. But I got experience which is totally opposite to it. On Christmas I ordered for Balmain Cologne from Overstockperfume.com, here I got the price of cologne is much lower than other, it was only $16.50 for 3.4OZ. I think it was the best deal for me from this site. I am giving advise to all of friends if you wants to buy good things in lower rate then you must also go for it.

Date of experience: January 21, 2010
Texas
1 review
12 helpful votes
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I recently purchased a 3.3oz bottle of Oscar De La Renta from Perfume Worldwide.com and what I ordered was a 3.3oz bottle of Oscar De La Renta, what I received was a bottle that was only 1/3 full of perfume it was "pee" yellow and smelled terrible so clearly it was not authentic product, I have purchased Oscar for years so I know what is looks like and smells like not to mention I had a almost empty bottle of department store product right there to compare it to. Even the bottle itself had flaws in it's construction. :/ After numerous attempts to rectify the unfortunate situation via email and live chats, which I literally spent over an hour on doing more waiting than problem solving. Only to find that the only help they offered was I could return it to them with a 20$ restocking fee. ;) Be aware! The products are NOT as their site "claims" authentic products. Nor do they stand behind their product.

Date of experience: January 18, 2011
Indiana
1 review
5 helpful votes
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The worst shopping experience I have ever had.
They shipped a wrong size item(I ordered 33oz, then shipped 8oz) and said it's not their fault, it's the website's fault. They won't pay any return fee and told me that it's my responsibility. My responsibility for what? For the wrong size item? For the return shipping fee? Am I gonna pay for their fault? Absolutely not!

The customer service is even much worse than the shopping experience. The person who treat me really bad with her rude attitudes takes charge of the all website. I want to talk to her manager, and she told me she is the manager. So even I really unsatisfied, I have no person to complain.

Be careful for this website!

Date of experience: November 17, 2009
Illinois
1 review
7 helpful votes
Follow Alpha B.
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I called to order a cologne that was hard to find. This was a discontinued cologne that was remade with a different formula, and I was looking for the original item. The picture on the site showed the cologne I wanted, and I called to verify this was true. I was told that they had the cologne, but in limited supply. I ordered 10 bottles. A few days later, I checked back on their site, and the picture of the original item was taken down, and replaced by the new item.
The item I received was the NEW item - not the one I wanted, or verified.
I WISH I would have read these reviews first!

Let's see how hard it is to get my money back.

They are located in Long Island, and the number to call to file a complaint is *******633 M-Sat 10am-5pm

Date of experience: November 6, 2013
Texas
2 reviews
5 helpful votes
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Stay away!
January 3, 2017

I have never received item I've ordered, it's being two month now! Customer service horrible. They don't do what they promises.

Date of experience: January 3, 2017

Overview

Perfume Worldwide has a rating of 1.8 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Perfume Worldwide most frequently mention and customer service. Perfume Worldwide ranks 1031st among Skin Care sites.

service
8
value
7
shipping
7
returns
6
quality
6