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Perpay Inc.Reviews 2,194

4.6

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From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Inc. Reviews Summary

Perpay Inc. has a rating of 4.6 stars from 2,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, direct deposit and credit score. Perpay Inc. ranks 7th among Discount Shopping sites.

service
389
quality
1,203
This company responds to reviews on average within 4 days

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Florida
1 review
0 helpful votes
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Best financing app!
September 26, 2025

I buy my large items I can't afford all at once on here! Everything comes brand new! No issues at all! I love it & will continue to use it!

Date of experience: September 26, 2025
Texas
1 review
0 helpful votes
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Extremely Professional
September 26, 2025

I had a package get lost by the shipping company and after reaching out they were able to get everything squared away and made right. Best customer service I've had in a very long time!

Date of experience: September 26, 2025
Tennessee
1 review
0 helpful votes
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Very happy with the app
September 26, 2025

Just need my return for my shoes I need a size 6 and 1/2 and I have a six waiting on somebody to assist me with the label on return

Date of experience: September 26, 2025
New York
1 review
0 helpful votes
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There is not just one it is a consistent, time after, and just jaw dropping personalized service that feels more like your working or speaking with a friend or family member. Seamless, quick response and if longer than lightning speed a timeframe that is always met for each and every interaction, request, adjustment, inquiry or just to listen or give feedback on slight improvements or enhances that could be beneficial. I can send a request and after ticket has been created I can walk away and know that when I get the chance to look the end result is exactly what I asked and usually better response or action provided and no follow questions other than call if we ca do anything else I don't know where these amazing people were trained other than to understand and be compassionate toward all customers cause they are real people amazing people and amazing opportunities I have had just because of it. I recommit trying this out you won't regret it!

Date of experience: September 23, 2025
South Carolina
1 review
0 helpful votes
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Love it but….
September 22, 2025

I love prepay. I'm able to purchase things and have the money come out of my paycheck every two weeks so I know it's definitely being paid but I have noticed that they are between 100 and $200 higher than stores or other websites and that does kind of deter me from making purchases even though I'm able to pay out of my paycheck with some items I would rather just buy them out of the store because I come out with a cheaper price.Using Perpay is like doing a rent to own except for instead of the 90 day same as cash you're paying twice as much over a 5 to 10 paycheck schedule and paying more. Just like I paid over $400 for a slushy machine and I could've went and got that same slushy machine for $200 so is the price is doubled for some items which can be bothersome if I want to make another purchase instead of purchasing a few things at a time and almost coming out my whole check I can just go to other places and purchase the same thing and come out less and even get free delivery and because of this, I'm hesitating on purchasing another big ticket item when I can go to a store if namebrand or not and use Klarna, Afterpay, zip or another app and only pay the price that it is being sold for an almost do the same thing, even if it is four weeks of payments the items on perpay our extremely expensive for big ticket items and then to go back weeks later and see the same item less than what you purchased it for this should be some type of price comparison maybe or bring down the price to regular ticket items for the expensive items that are overpriced.

Date of experience: September 22, 2025
Maryland
1 review
0 helpful votes
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Awesome
September 21, 2025

Makes my shopping easy for expensive things especially since i have 6 kids.

Date of experience: September 21, 2025
Wisconsin
1 review
0 helpful votes
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It was convenient
September 20, 2025

It is expensive but they go off your word and send you the stuff an let me make payment. It help me out alot but it cost me

Date of experience: September 20, 2025
Ohio
1 review
0 helpful votes
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Listen to my concerns!
September 20, 2025

They handled my concerns within 24 hours and explained to me what was going on. Although it was a bad answer, they were able to turn that around into something that we can work with with a positive outcome!

Date of experience: September 20, 2025
Michigan
1 review
0 helpful votes
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Tickets/email responses time is outrageous Al generate the same answer not solving anything than it says we will get human help within 24 hours it's been 6 days my ticket haven't been picked

Date of experience: September 20, 2025
California
1 review
0 helpful votes
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Love this so much
September 20, 2025

Absolutely love this app, it's easy to buy the things you need with easy payment plans! I have told many people about this!

Date of experience: September 20, 2025
Florida
1 review
0 helpful votes
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I ordered headphones two weeks ago and I kept getting told to wait and wait. This is getting really frustrating. Please have someone call me at *******498 to figure this out

Date of experience: September 19, 2025
Perpay T. — Perpay Inc. Rep
3 months ago

We understand how frustrating it must feel to wait longer than expected for an order. The team would love the chance to look into this and get it resolved quickly. For your privacy, Perpay can’t reach out through the phone number in your review, but the support team is ready to assist directly at hello@perpay.com. Please reach out so the order can be tracked and resolved right away.

Maryland
1 review
0 helpful votes
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Great
September 19, 2025

Everything arrived in a timely fashion most definitely will recommend

Date of experience: September 19, 2025
Pennsylvania
1 review
0 helpful votes
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So convenient!
September 19, 2025

I have been using Perpay for about 4-5 years! I absolutely love it and recommend it to all of my friends and family! I have never had an issue with anything I purchased. Always excellent quality!

Date of experience: September 19, 2025
Massachusetts
1 review
0 helpful votes
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New Customer
September 19, 2025

This website is amazing for people who can't afford to pay the total amount all at once. Easy, small manageable payments. You get the items before paying it off which is amazing.

Date of experience: September 19, 2025
Massachusetts
1 review
0 helpful votes
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Bad taste
September 19, 2025

Not so good been waiting over a month keep conversation via chat and still not seeing any results and can't talk to a live person so it's annoying

Date of experience: September 19, 2025
Perpay T. — Perpay Inc. Rep
3 months ago

Thank you for bringing this to our attention! The team understands the importance of receiving timely updates and having access to support. While chat is often the quickest way to connect, Perpay wants every member to feel heard and supported. It looks like a team member has been in touch and has offered some clarity and a resolution regarding your issue; please respond to their message if you have any additional questions or concerns.

Virginia
1 review
0 helpful votes
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Great
September 18, 2025

It was great, I enjoy all the product s you but I think you should add more

Date of experience: September 18, 2025
New York
2 reviews
0 helpful votes
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Credit builder
September 18, 2025

Using perpay has increased my credit over 100 points, the automated payment has helped in other bills I pay now bc I have everything on autopay on a weekly schedule. It has helped me budget my money better. The products they offer are name brand so you do pay a little premium for them but it's worth it to me. I will continue using perpay for things I want to pay overtime

Date of experience: September 18, 2025
Florida
1 review
0 helpful votes
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Excited 😆
September 18, 2025

I love the fact that I don't have to pay in full and on time! It's has also gotten me through a lot of my stuck moments.

Date of experience: September 18, 2025
Illinois
1 review
0 helpful votes
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Perpay
September 17, 2025

I love the adorable payments and quality of most products

Date of experience: September 17, 2025
Virginia
1 review
0 helpful votes
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The most convenient way to shop
September 17, 2025

Payments are made directly out of your pay so you don't have to worry about missing the payment

Date of experience: September 17, 2025