• Perricone MD

Perricone MD

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Overview

Perricone MD has a rating of 1.5 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perricone MD most frequently mention customer service, and credit card problems. Perricone MD ranks 187th among Anti Aging sites.

  • Service
    30
  • Value
    29
  • Shipping
    29
  • Returns
    25
  • Quality
    27
  • Full refund
  • 30-day money-back guarantee
  • Free shipping
  • Yes
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
21
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How would you rate Perricone MD?
Top Positive Review

“I was never the type to spend over $100 on skin care...”

Sarah H.
4/19/14

I was never the type to spend over $100 on skin care products but my skin was lacking in luster and just not looking as youthful as I felt it should considering that I am in my early 30's. I decided to do some research to find an all in one anti-aging product and discovered Cold Plasma by Perricone MD. In a word: WOW. It claimed to treat the 10 visible signs of again and did it ever! I LOVE this product - it is worth every cent!

Top Critical Review

“Horrible service”

Terri C.
4/1/24

My original order was delayed due to an incorrect zip code, which when I called 2 weeks later to find out where my order was, I was told the zip code issue was fixed and my order would take another 2 weeks to go all the way back to NJ and re-ship. 2 week later still no product and it was just arriving on the east coast at the warehouse again this week. I would further have to cancel the order and re-create my entire order myself - no customer service, just "sorry". My order and products were substantial and I don't need them that bad if a company can't do better than that with their customers. I don't recommend if you need their product right away, it seems they use the slowest methods possible to get them to people. And their customer service is even slower.

Reviews (64)

Rating

Timeframe

Other

Thumbnail of user lorim730
Tennessee
4 reviews
28 helpful votes
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September 18th, 2023

Ordered product, was sent NOTHING in the box. Now they are asking me to send images, the tracking info of shipping that they sent! Reported as SCAM because they are one! Stay away!

Thumbnail of user daynag12
New Jersey
1 review
3 helpful votes
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December 2nd, 2021

Over priced products for one. And two, when you try to cancel their subscription they keep sending you the products and charging you. I CALLED AND CANCELED FOUR DIFFERENT TIMES. Every time they say they have no log as me calling and canceling... surprise surprise. So now I have to cancel my credit card and write it off as a fraudulent charge. Save yourself the time and headache and never purchase these products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user erikas95
Utah
2 reviews
7 helpful votes
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August 25th, 2020

The product didn't work for me. I sent it back within the 90 days. They continued to charge me. It's been nothing but hell yo get them to credit my account. DO NOT EVEN TRY THE PRODUCT!

Thumbnail of user carlik8
Washington
1 review
4 helpful votes
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March 8th, 2023

This company auto subscribes people who buy their products and charges after purchase every month and it's impossible to stop the subscription! DO NOT BUY FROM THEM!

Tip for consumers:
DO NOT BUY THEIR PRODUCTS

Products used:
Facial products

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreas1866
Texas
1 review
0 helpful votes
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October 27th, 2022

NON-STOP DELIVERY AND CHARGES: I LOVE the Sub D, but the product was being delivered too fast! I tried to put on hold numerous times.
Order Number: *******PD. 3
Order Date: 2022-10-25 00:14 UTC

Tip for consumers:
Buy with caution. Incompetent Customer Service.

Products used:
Plasma Sub D

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethanys46
California
3 reviews
0 helpful votes
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December 7th, 2018

The anti-wrinkle serum is the best product that I get from this shop. Totally amazing and I love it.

Thumbnail of user robins446
California
1 review
6 helpful votes
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August 18th, 2019

Use it daily for a beautiful complete routine and beautiful skin glowing and refreshingly gorgeous skin care

Thumbnail of user zeeo
New York
38 reviews
68 helpful votes
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August 25th, 2018

Listen to the MD and try these products. I absolutely adore their cleanser. It's gentle yet effective.

Thumbnail of user alyssam446
Washington
1 review
2 helpful votes
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December 8th, 2023

Wow I am shocked that a business like this would try to pull off such a sketchy scam. Back in September I ordered their plasma D neck cream when it was on sale. Which by the way, RIP OFF. On sale price was $120 for a tiny little container (boxy charm had a much bigger size from them for a quarter of the price) so that was a rip off. Anyway, this morning (December 7) I check my credit card and I have a $150 charge from them! I never authorized this. I then call them and the lady I spoke to seemed so nonchalant about this like she deals with it all the time with her speech prepared that I agreed to a subscription when I purchased my first order. I DONT EVEN HAVE AN ACCOUNT WITH A PASSWORD. How did I agree to anything when I can't even check an account with any details or even a tracking number!? So she cancels my subscription and says the $150 order is already on the way so that can't be canceled. So this $150 order I'm being sent is just the same plasma d I ordered back in September but just $30 more! I was trying not to be rude to the lady I was speaking to but I couldn't help but laugh when she tried convincing me to not cancel and that she would give me a bigger discount for staying subscribed. Uh, NO. I would have maybe considered if I wasn't conned into agreeing to a subscription. After I say no, she asks me how much I use the product and still trying to convince me to not cancel. The frustration was hard to hide. I told her I do not have more than $100 to be spending on a small amount of product every month. In this economy? Haha no. I will most definitely be marking the charge as fraud through my credit card. I will never make the mistake of purchasing from this website and you shouldn't either.

Tip for consumers:
By purchasing anything, you are automatically subscribed to $150 worth of tiny little product. Don’t do it.

Products used:
Plasma D neck cream

Service
Value
Shipping
Quality
Thumbnail of user christinat74
Pennsylvania
11 reviews
36 helpful votes
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September 10th, 2018

Thanks *******@influenster I got the chance to *******@perriconemd Face Firming Serum.
What It Is
High Potency Classics Face Firming Serum, previously available only through dermatologists, is formulated with the highest potency active ingredients. Considered by devotees to be the best wrinkle serum to help visibly minimize wrinkles. Delivers a luminous, vibrant, fresh complexion.

The unique power of this anti-wrinkle serum lies in its multiple sciences. Alpha lipoic acid, a powerful antioxidant, improves the appearance of the depth of a wrinkle. DMAE tackles the length and width of a wrinkle by visibly lifting and firming the look of skin. Hyaluronic acid adds to the multi-tasking power of this wrinkle serum, resulting in an anti-wrinkle serum that is intensely hydrating and exceptionally effective. So potent you may feel a slight tingling after application.
What It Does
Minimizes the appearance of the length, width and depth of a wrinkle.
Refines the look of enlarged pores.
Improves the appearance of skin texture while imparting radiance and glow.
My Take:
I use this product after I thoroughly washed my face. I started from the base of my neck all the way up to my hairline being careful around my eyes. It was gentle on my oily face did not leave my face feeling oily, it left my face feeling nice and moisturize. I did feel a slight tingling sensation as stated. The smell though I really did not like, I would have preferred non scented but oh well what do you supposed to do. It has a wood scent.
This product is quite pricey! A price tag of $99. Down from $125. So this stuff should work great! I'm including the link so if you want to snag one you can!

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About the business

Perricone MD is the global leader in anti-aging skincare, with all products based on Dr. Nicholas Perricone's years of groundbreaking research and multiple patents.

Business Attributes

  • Full refund
  • 30-day money-back guarantee
  • Free shipping
  • Yes

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