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Stopped by PetSmart and asked for a price for trim and wash. Quoted $88.00. Dropped off dog and got call that due to heavy matting behind ears they would have to cut that area close and it would cost a little more. I went to pick up dog and they had shaved him. Then I went to cash register and they charged $154. To me that is more than a little more for what looks terrible.
Date of experience: May 29, 2023
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Petsmart has a rating of 2.8 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Petsmart most frequently mention customer service, next day, and online order problems. Petsmart ranks 14th among Pet Supply sites.
Great website to find reasonably priced pet supplies
Date of experience: July 10, 2015
Great place to find pet supplies. Reasonably priced and a large selections.
Date of experience: March 25, 2016
They could have a better supply of cat food and toys.
Date of experience: December 21, 2016
Great place to buy anything you could want for your pet.
Date of experience: March 30, 2016
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Date of experience: December 25, 2017
Get the best pet supplies online and in store! PetSmart offers quality products and accessories for a healthier, happier pet. Buy any bag of food at PetSmart and we donate a meal to shelter pets!
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