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Stopped by PetSmart and asked for a price for trim and wash. Quoted $88.00. Dropped off dog and got call that due to heavy matting behind ears they would have to cut that area close and it would cost a little more. I went to pick up dog and they had shaved him. Then I went to cash register and they charged $154. To me that is more than a little more for what looks terrible.
Date of experience: May 29, 2023
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Petsmart has a rating of 2.8 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Petsmart most frequently mention customer service, next day, and online order problems. Petsmart ranks 14th among Pet Supply sites.
Thanks for being awesome having great prices and amazing staff
Date of experience: July 12, 2016
I enjoy shopping here but they need to lower thier pricing a bit
Date of experience: January 7, 2017
Petsmart is a best option for your pet. I am very thankful to them. They provide excellent services
Date of experience: October 5, 2016
I really love this website and would tell others to use it.
Date of experience: September 30, 2015
Great shopping Nice staff hard to find stores but once found awesome products my cat is happy
Date of experience: January 26, 2015
They have a great selection of products and my dogs enjoy being there
Date of experience: September 30, 2016
I do get my kitty's food and probably new litter there
Date of experience: October 4, 2015
Workers are nice and helpful, Lots of product options, clean
Date of experience: October 9, 2015
I love all the services and merchandise offered at Pet Smart... Would highly recommend it
Date of experience: January 29, 2015
Solved my problem within minute! Really a good company!
Date of experience: February 26, 2015
I absolutely love shopping at Petsmart! They have everything my pet needs.
Date of experience: October 21, 2016
Love PetSmart, quality pet food with a variety to chose from.
Date of experience: November 23, 2015
Not inexpensive, but the products are high quality.
Date of experience: November 13, 2015
Carries a large variety of products and has the expensive food I like to feed my boy.
Date of experience: November 27, 2015
There are amazing deals and pet materials to be found here.
Date of experience: December 17, 2015
I bring my cat here all of the time to get cleaned and pruned.
Date of experience: December 17, 2015
They have premium dog food. Some are a little over price, but with coupons its worth it.
Date of experience: December 25, 2015
I like coming here, decent pet supply selections and ok prices.
Date of experience: December 22, 2015
Pet Smart has a great selection and quick shipping.
Date of experience: May 13, 2015
I shop for my dog all time and the shipping is fast. Never had an issue
Date of experience: April 30, 2015
Love buying products online and getting free 2-day shipping from ShopRunner.
Date of experience: August 22, 2016
Like the store very much. And I often buy products from it.
Date of experience: May 28, 2015
Friendly staff and quick to navigate around the store.
Date of experience: January 13, 2016
This place is great and has much better prices than the competitor petco
Date of experience: May 19, 2015
PetsMart always carry the products I need for by 4-legged babies.
Date of experience: February 12, 2016
Get the best pet supplies online and in store! PetSmart offers quality products and accessories for a healthier, happier pet. Buy any bag of food at PetSmart and we donate a meal to shelter pets!
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