Phytoextractum

I've placed four orders with this company. I did have a problem with an incorrect product shipped to me once, but the issue was fixed in a timely manner. They have some hard to find products and very fast shipping. I've been satisfied.

Highest recommendation. This company is reasonably priced, very efficient, & has exceptional customer service. I've always been impressed by their service, & wide array of products. Best kava-kava anywhere. And teas, & supplements.

This company excels in product quality and safety. Their customer service is quick, kind and professional. I have been a customer for 3 plus years. I have only had 2 shipping discrepancies that were resolved within an hour or less. Their herbal selections are huge! Another big plus is they always have fast free shipping. I highly recommend Phytoextractum!

I absolutely love this company. Everything they ship arrives timely, sometimes faster than their original predicted time, and I am all the way across the country from them. Their customer service is incredible. Whenever I have a question, I am helped right the first time and their staff is incredibly knowledgeable and always pleasant. They're always checking in with their customers to see how they can be more efficient. I would highly recommend this site and their products to anyone interested in them.

We've done some searching and sampling and continue to return to Phytoextractum. Their products and customer service speak for themselves. Using their discount codes and point system takes a good-sized chunk out of your costs. Give them a chance, you won't be disappointed.

I was introduced to Phytoextractum.com by word of mouth and a sample. After my first purchase, I knew we would have a long-standing relationship.
The products I have chosen to purchase have helped me to achieve peace and wellbeing.
I had a question about my recent order invoice, (nothing to do with billing) and received an answer to my query within 24 hours. Customer service at Phyto is really exceptional.

I have ordered through this company for a few years now... product is always available and shipped in the time frame promised... I unfortunately had an order placed on 2/18 that took WAY longer expected to arrive... contacted the USPS as that was the method of shipping used... they had me waiting another week to receive the item PAST the week I had already waited...(and the item was shipped Priority... contacted Phytoextractum directly and not only were they quick to respond, but they also went into detail about what may have been the issue in the first place...(weather related)... they were spot on about what had happened and I received the order the next day... very polite... very thorough... no surprise I continue to order from them...

Excellent business. I've ordered products probably almost 10 times by now, without any issues. I always get exactly what I order, and processing time is super-fast. Their prices are very competitive but their products are nonetheless of the highest quality, with a transparent sourcing process and high standards on purity. In short, you can trust that you're getting good, safe products, which is extremely important for supplements.

Support is also top-notch. After having an issue with a package accidentally being returned with USPS, Phytoextractum quickly responded to my inquiry. I would've been happy paying for shipping again, but they sent it out priority again the same day. This kind of service is increasingly rare these days, and has made me an even happier customer. Prior to this interaction, I would have been hesitant to shop anywhere else, but now I'm absolutely dedicated to Phytoextractum!

I order the Bali from them. Great price which made me skeptical-but was pleased!
Ordered Thursday morning, received it Saturday! And I live in Illinois!
Lots of vendors out there and it's hard to decide which ones will be good. But this one tops the list!

Great quality, good prices, tons of promotion deals. CHEAP shipping prices you won't find elsewhere. Timely deliveries with $10 next day, unheard of! Above average customer service. Will not shop anywhere else

Not only do they have excellent product and great shipping times their customer service is terrific because they always address any issues or questions that you have immediately. I will be a lifelong customer of theirs that's for sure!

The customer service is amazing. I had one hiccup in delivery and they MORE than made up for it and just keep delivering. Their deals are constant and stack so you save TONS of money on the product itself or even get free overnight shipping. Like early in the morning the next day shipping, it's incredible for the price. Product quality is top notch! Don't go anywhere else before trying here 1st!

It's great to have a regular vendor that you can always trust. Such is the case with Phytoextractum. I've been shopping elusively from them, and for good reason: (a.)The quality is good, (b.) the prices are THE lowest out there, (c.) they ship same-day & give Tracking #'s, and (d.) the customer service dept. is responsive. Only one time in all my dealings with them did I get a bad order. But guess what? They *quickly* made good for it -- I mean super-fast. That's the way to go. But I really like that I can reach their customer service easily and they respond literally right away. These are good folks who care.

I have been using Phytoextractum as a trusted vendor for CBD and kratom for over two years. I am thoroughly satisfied at the product choice, product prices, and most importantly to me, their top-notch customer service. They offer several secure ways to pay and the shipping is always fast and reliable given that you get your order in by the cut-off time. I do not have any hesitations in recommending Phyto and they are professional and courteous as well. In the past year, I had one issue with shipping and it was remedied quickly. As a repeat customer, I use the reward points and discounts and find them value-added as I use their website (resources tab) to provide information about the products they sell.

I have just received my first order from Phyto using their awesome discounts on product and free-shipping when spending a certain amount of money. Amazing product and I will definitely continue to do business with them!

I've been ordering from this company for 2 years as of next month and I've never had a problem with them. They have good products and ship them out in timely fashion. There are some nice sales or discounts available as well.

I've been using kratom daily for the last year and a half. I've tried many online vendors-some are better than others but I've found Phytoextractum to be far superior as far as price and quality are concerned. Even with the free shipping option i get my packages at lightening speed. In addition they offer several different discounts at checkout so I save a ton of $ EVERY time I purchase. As far as quality, I sometimes dose several times a day with the plain Bali powder and I don't seem to reach a tolerance like I have with kratom from other vendors I've tried. And customer service is top notch. Very quick, courteous, and responsive. I'm glad I found them. Try them, you won't be disappointed. Will be my go-to vendor from now on!

It's a real gamble ordering from Phytoextractum. One day receive top-notch kratom from them, but re-order the exact same item just a couple days later and receive something akin to sawdust, "Customer Service" doesn't respond, so my money is gone and I'm without kratom. I guess they think they're so big that they don't care who they burn. So be it.

I have only been a customer of Phytoextractum Plants & Extracts for a short time, but recently had an issue and one of the reps went OUT of their way to help me, more than any rep from any company in my lifetime. I owned my own business for only 8 years and I always tried to help my customers like this, and it is refreshing to see companies like this go above and beyond. I will be honest most of this was an error on my part and she did not have to really do anything, but, it made me feel like they wanted me as a customer. Thank you Mia and Phytoextractum Plants & Extracts. I will keep coming back. Ken Rogers

I've been buying Kratom from Phytoextractum for years now and have always been happy with the quality of the Kratom and the customer service. I love their rewards system so much. Getting discounts for signing up for the newsletter is so helpful. Plus the newsletter only goes out twice a week and has discount codes and info on new products. I would recommend this site to anyone looking to buy good Kratom in several strains or many other natural substances like kava kava. Hope they're around for a long time to come so I can continue to be happy with my Kratom purchases.

I can't say enough good things about Phytoextractum. Their products are great, their pricing is easy to understand, and they have amazing customer service. I greatly appreciate their many shipping options AND the fact that they don't overcharge you for shipping. They also ALWAYS fill orders in a timely manner. Overall nothing but great experiences—highly recommend giving them a try!

I placed an order on a Monday and received a tracking number and paid for priority shipping. Come Thursday no updates and tracking showed package had not been given to usps yet. I sent an email to support asking for free overnight Bc of the delay. I got a reply 2 hours later from Mia that she would look into it and upgrade the shipping. Pleasantly surprised, I got the product the next day. I will give the company another chance but if this is common, I will go back to my old supply company.

I placed a very large order for overnight fedex never got my shipment and when I try to contact them they don't respond to me at all. They stole a lot of money from me now I have to fight with my credit card company. This site is not worth it. SCAM