Pink Boutique

Hello I order from your company last month and never received Amy of my iteam. My name is Delinda phillips

Awful company, returns, products and customer service are way below standard.

It's very telling the fact they disable the reviews on Facebook.

With such amazing companies such as missguided and boohoo, I would never even entertain using them. I'd highly advise people to shop around at the excellent companies out there rather than wasting money with these. AVOID THEM

Poor quality of most of the clothes, never received my refund. Tried to contact them with no success, after few months when get hold of them they claimed it is too late now (even that i had a proof of return).

I brought some heels for my birthday, I went out in them and within an hour they had cut my feet up and I was in a lot of pain. My foot was sliding completely out of the shoe. I wear heels ALL the time and I've never had an experience like it. My toes are bruised and I'm covered in burst blisters, I can barely walk now they're that painful. Sent them photos as evidence and they just told me they can't refund me as it's not a shoe fault and nobody has had this problem. Funnily enough on my night out a girl saw me in pain and asked if I got them from PB and she said she had the same problem and the strap broke but customer service had been terrible. So don't lie to me Pink Boutique. Putting two kisses at the end of your message doesn't take away the injuries your product caused to my feet. Absolute joke of a company.

Bought a pair of sandals, faulty, jewels hanging off the shoes not stuck properly. Sent back, got refund but not for the p&p to receive and send back! As with other customers, was given a whole range of excuses from customer service. All my fault apparently nothing to do with them... as usual

I ordered my item almost a month ago, I've reached out to customer service and the only thing they told me was "be patient and wait on my item". I am very upset about this being that I needed this for my vacation in the next couple of days.

Bought a pair of lace panel jeans which looked great on the website, the quality when received was awful! I have literally never seen something so badly made and poor quality. Cheap quality jeans, at least a size smaller than that advertised with some poorly sewn on lace inserts.

I placed an order on 8/3 and paid for it to be expedited for my vacation packaged received after, 18 days later. I also order from several other companies and this is the only one I have not received.

Wish Id read the reviews before ordering. Ordered 2 dresses, both of which were too big. Sent them back and they were in the depot for a week before they reached pink boutique. Received one refund and one dress was returned due to being marked. When it left my house there was not a mark on it now theres a whopping show print inside at the top in a tread of shoe none of us own. Pink Boutique say I have worn the dress when I have not (its too big for goodness sake!) and refuse me a refund. Blatantly calling me a liar. Absolutely disgusting service

I ordered shoes for my daughter's graduation. The ones received were the wrong colour and the wrong size and the company could not guarantee to dispatch a replacement in time, so I returned for a refund, however the refund did not include the shipping cost, leaving me £3 out of pocket for the company having dispatched the wrong item. I took this up with Pink Boutique and Paypal as this is against the Consumer Rights Act which states a buyer should not be out of pocket where a company has failed to supply the correct goods. I notice a lot of people are saying the same on here about being charged to return incorrect items, so challenge this if you are charged for returning faulty/wrong items. This link may be helpful: https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act. I have been told I am getting a full refund.

After spending almost $50.00 on items from their website it has been almost two months and i haven't received any packages and they didn't even send me a confirmation email or tracking number! Don't get scammed like me. 1 star is too generous of a review.

Can't fault this site. From their amazin quality with affordable prices, super fast dispatch and delivery even to Northern Ireland and their customer service team that go above and beyond for all their customers. Highly recommend to anyone who hasn't shopped here your missing out

Pink Boutique is fabulous the clothing is stunning wether your looking for glitz and glam to cozy and casual they have it all and at fantastic prices. The customer service is second to none. Brilliant in all areas would never shop anywhere else x

Stella
The quality of the clothes that pink boutique supplies is disgusting. The prices here are not cheap at all. In fact, the company buys clothes and shoes for pennies and resells at very high prices. I will never buy things in this online store any more.

Ordered 5 dresses so my daughter could select a dress for her prom. 1 dress was selected 4 dresses were returned as unwanted items.
They have only refunded me for 2 saying the other 2 are soiled with fake tan, so I have now payed for three dresses instead of one.
This is ridicules but having read the reviews after the event I now think they have a scam going with the fake tan comment. Please be aware when ordering from this company. Scammers

Always order from this website and never disappointed. Customers service is brilliant, if you have any questions I've emailed them and they've replied quickly.
The sizing is spot on too and quality really good and reasonably priced x
Never disappointed

Lovely dress
I ordered too small but exchanged
Im so happy all ladies emailed.and helped fantastic. Havent got all names but my Order #******* so please thank them all they were helpful and dealt so so quickly.
Superb x

I placed a order that was over $200. It has been 2 months I have not received it. The company said it was delivered and contacted the post office. Post office has no information.
Think Pink will not help or refund my money!
I will never order from them again and make sure other people don't either!

Unfortunately my dress went missing in the post and soon as I contact PB they were so helpful. I dealt with Anna today and she was so friendly and helpful I now can look forward to my dress for a christening I'm godmother for. Thank you xx

So the first time I ever ordered from here they sent me the wrong item, I just left it and kept it! Didn't order again for a few years - I ordered the other day "rose gold pair of heels" they sent me out a "black" pair of heels! Like how can you get this wrong?! Anyway I sent them back to wait in all day the next day for them to redeliver the same BLACK SHOES OUT! Won't refund you the same day then I have to wait 5 working days for my money back! Company is a joke! Never ever again will I order from this backwards store. Can't even call it a store when they don't actually send you what you want!

I had a problem with my order anna helped me at customer service and anna managed to sort it out customer service never disappoints me nothing is never to mind cant wait to receive my order tomorrow thank you anna at PB xxxx

I ordered a pair of track pants off this site along with a skirt. The track pats looked nothing like that photo on the site they came broken with a hole in one of the legs side seems. The skirt was way too big near my knees and too small near my waist. I ordered a size 10 and have a size 6 waist so im really confused. Waste of money I cant wear any of the pieces I bought.

Payed extra for Saturday delivery, items didn't arrive. Emailed Monday and no apology just told they'd send the items out tomorrow! (Tuesday) and wouldn't cancel my order!
Will be returning all items as soon as they eventually arrive and will never use this useless company again!