- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Pink Boutique has a rating of 2.3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pink Boutique most frequently mention poor quality problems. Pink Boutique ranks 133rd among Dresses sites.
This company does not typically respond to reviews
Absolutely love their clothes! I had an event coming up and had no idea what to wear that would make me feel comfortable. One of the lonely ladies from PB (Anna) helped me choose a dress and I felt like a princess! Thank you so much!
I tried to return a dress and swap for another which the site allows and you pay the £2.99 return shipping. I ended up paying £7 and was charged twice. So disappointed that as a loyal customer this error couldn't be fixed.
Just love the happy vibe, u can always get fast replies in any queries, the friendly support top class
Always a pleasure ordering with pink boutique, spoke to Ann's who helped with a order enquiry and she answered my question very quickly thank you
Very fast at helping me out couldn't of asked for a kinder girl to help me no what's goin on with my order thank u very mutch Chantel
Lucy from customer service is absolutely amazing. A aset to this company. I would shop here again alone on the great service I recieved.
I always shop with pink boutique, very rarely I have to return but when I do I get amazing help from the team. Would 100% recommend
Amazing clothes, the quality is 5 Star, constant online support, delivery is so fast and efficient, pink boutique is fantastic,
Excellent clothes and service. I love how I always get complimented on what I wear when I decide to purchase from this site.
First item sent was totally different to what i ordered. The other 2 items were different to what they look like in the pictures.
Hi Alex,
We are really sorry to hear that you received an incorrect item.
Please pop us over an email to customercare@pinkboutique.co.uk, and we will look into this for you.
We also work very hard to ensure that all images and product descriptions accurately reflect our items Alex.
If you could kindly send us some images of the items you have received we can of course assist you further.
Team PB xx
Amazing and helpful staff
Amazing quality of clothing and shoes and accessories available to buy online or through the app
She helped me and worked really fast and the best of all she understood me!
It was very helpful and very good!
Great fast service and great communication from Anna who replied to me quickly
Great prices and items
Love pink boutique lovely clothes easy shopping & returns would highly recommend fantastic website good quality clothing
Fast responsiveness to messages, very helpful staff. Delivery was at the exact time stated and brilliant quality items.
Always helpful, true to size, beautiful clothing! Will definitely be ordering again. Thank you so much Pink Boutique!
Customer service is excellent answered my message in minutes x very quick responce x il definitely shop here again x
Absolutely brilliant so helpful know everything about every piece of clothing and footwear! Excelent
DONT BUY their sequin clothing theyre Poorly made!
Brought 4 dresses the quality for all wasnt good, cheap and overpriced. Received the two sequinned dresses which were poorly made and had snags and pulls, returned them all.
Few days later they sent back the dress with some lame excuse I had some makeup on it... ok however I sent back because the sequins were coming off, snagging and poorly made plus the top area was really big and didnt fit me. So Ive called them and the cheeky ppl are telling me the dress looks worn- thats why I was sending back because of the holes and worn look of the dress. Still got the tags on etc only tried on but as said was too big. So theyre refusing to give me a refund telling me Ive worn it because Ive tried the dress on... ffs whats wrong with this boutique i sent the dress back because of the defects and faults and theyre saying because of the makeup. If the item is faulty its faulty and I heard they try to get out of refunding people and should of listened to them but I liked the look of the dresses on the website. Dont buy any sequin dresses or jumpsuits because they know they are not making them well and will then tell you that you worn it because they are focusing on quanity rather than quality. Never again - lateyesha Grace stop supporting these cheap rip off boutiques! The dress cost £120 I liked the style but the overall quality was shocking! Buy a cheaper item as the sequin stuff are crap and they may accuse you of being at fault for returning theyre cheap shoddy dresses!
I see from the other reviews that this is their signature style! Claiming tan lines and makeup... which I dont wear neither!
Hi Tina,
We're really sorry that you feel that way. We state on our website that all items must be returned to us in a resalable condition. You can see all returns information here >> http://www.pinkboutique.co.uk/returns.
Sorry for any inconvenience caused. Team PB xx
Gain trust and grow your business with customer reviews.
Shop women? ۪s clothes & the latest online ladies fashion at Pink Boutique UK. Celeb inspired clothing, party dresses, shoes & hair extensions with next day UK delivery.
Founded in 2012 by our mum and daughter team, Julie Blackie and Alice Hall, PB has evolved rapidly over the last ten years and it just keeps getting bigger and better. From what started as an investment of £90 on eBay, that initial pack of six dresses has grown into the daily shipping of 1000 parcels from our warehouse. The rest is history!
Hi, we're so sorry to hear that you're unhappy with the item you ordered.
We work very closely with our manufacturers to ensure that we offer the best possible quality items. We also work very hard to ensure that all images and product descriptions accurately reflect our items as the last thing we want is for anyone to be disappointed when opening their PB parcel.
If you would like to discuss this further, please pop us a DM to customercare@pinkboutique.co.uk.
Team PB xx