• PinkyParadise

PinkyParadise

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Overview

PinkyParadise has a rating of 4.5 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses, and brown eyes. PinkyParadise ranks 10th among Contact Lenses sites.

  • Service
    33
  • Value
    31
  • Shipping
    33
  • Returns
    20
  • Quality
    31
102
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How would you rate PinkyParadise?
Top Positive Review

“Princess Pinky Foxy Green”

Romina K.
1/31/20

Order several pairs, I love them. They arrived quickly, well protected, with their gift box. There were problems with 1 model, but it was instantly fixed and everything so that the shipment was fast. I would buy many more times.

Top Critical Review

“MY EYES NOW HAVE LIFETIME DAMAGE”

Angie k.
2/17/17

I am a 20 year contact wearer. I was interested in colored contacts that were cheaper than the prices of my optometrist so went online & found pinky paradise 6 months ago. I entered in my new script and received contacts a week later. Hours after wearing, my eyes starting hurting. I thought is may be allergies do continued wearing. A day later my eyes were in so much pain I saw my eye doctor. The entire inside of my lids were cut, the contact were a basic base curve instead of script on bottle. The cut lids are called GPC. I needed drops & steroids. I will now need to purchase daily contacts since they are thinner than regular. Even going back to standard contacts from my dr is no longer possible after having severe GPC because of the scar tissue formed. I had multiple Dr visits and now in more expensive contacts because of these.

Reviews (219)

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Reviews that mention popular keywords

pinky paradise (57) contact lenses (30) circle lenses (16) customer service (38)
Thumbnail of user rominak
1 review
0 helpful votes
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January 31st, 2020

Order several pairs, I love them.

They arrived quickly, well protected, with their gift box.
There were problems with 1 model, but it was instantly fixed and everything so that the shipment was fast.

I would buy many more times.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your review ♡We sincerely appreciate it!

Thumbnail of user christyn30
1 review
0 helpful votes
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January 26th, 2020

These contacts are so amazing they offer high quality and outstanding colors. I have been wearing contacts for many years these do not dry out and unlike some colored lenses you don't see the color distorting your vision although others will sure be amazed with your eyes if I could rate higher I would.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your support and encouraging kind words! ❤

Thumbnail of user kayz32
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

I had a small dilemma with my order, and Pinky Paradise helped me every step of the way. Definitely one of the more reliable contact lens sites! Plus, they have so many cute accessories and gadgets. ID #*******

Tip for consumers:
Browse the accessories and beauty section! Great way to fill up your cart for free shipping.

Products used:
Contact lenses, facial masks, gadgets

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your review ♡We sincerely appreciate it!

Thumbnail of user kendraa11
1 review
0 helpful votes
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January 12th, 2019

I have been wearing colored lenses for over 20 years and never have I ever found a better selection of the best quality contacts but they have the best prices. So much so that I'm a repeat customer and have steered all of my friends to Pinky Paradise. Great service the one time i needed help with an out of stock item too. Can't say enough good things about my experiences! Most recent order #*******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

Thumbnail of user louisb173
1 review
0 helpful votes
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January 26th, 2020

Pinky Paradise has amazing contacts from everything in between crazy colours to natural looks. The lenses I use are so easy to put in as well and they don't hurt at all, such as my other lenses. I myself am not a pro when it comes to lenses, I usually spend maximum 10 minutes maybe, to get one lens on. But the ones I use from Pinky Paradise are soft and easy which only takes me half the time I usually use on the other brands I have.

Their lenses look so good with all kinds of lighting and are very comfortable to wear. I recommend them to everyone who are interested in coloured contacts!

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Awww we are eagerly waiting to serve you again and thanks for the support!

Thumbnail of user beatrizf18
1 review
0 helpful votes
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January 26th, 2020

Bought 3 lenses and all of them are amazing! Especially the pink one in the picture, I'm really in love with it. I had no problems buying it (I'm from Brazil) and got a good discount. <3 My order was Order #: *******.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for taking the time to leave this review. Have a nice day! ❤ ❤

Thumbnail of user zdenkaz2
1 review
0 helpful votes
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January 27th, 2020

I already bought lenses from pinky paradise several times and I never had any problems. There are natural ones as well as more crazy ones and it's always packed with some cute case!
I'll definitely be buying more from them!
Order ID *******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Thumbnail of user jenp105
1 review
0 helpful votes
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January 27th, 2020

I've been purchasing lenses from pinky paradise for 3 years now. Very comfortable, affordable, and very pretty colors! Arrived on time, plus they come with cute cases. I recommend pink paradise 100%
Thanks pinky paradise!

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for the positive feedback! ♥︎

Thumbnail of user suzanb13
1 review
1 helpful vote
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January 13th, 2019

Pinky paradise's products are always good quality. Shipping time is unnoticeable, about 2 weeks to Poland. In addition, there is a huge selection of lenses and almost all of them pictured on real life models instead of photoshopped, which is great advantage. Also they're often announce cool promotions like 50% off. I recommend :)

Tip for consumers:
You have to be careful, not to buy too much, like me :D

Products used:
Circle lenses: eurasia aqua blue

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Thumbnail of user elin10
1 review
0 helpful votes
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January 12th, 2019

These lenses showed up very well on my dark eyes, they were comfortable and I was able to wear them for a full day without discomfort. Site has always been helpful in accommodating any of my problems. Order id: *******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Thumbnail of user biar
1 review
0 helpful votes
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January 30th, 2020

They were the best lenses I have ever bought. Super comfortable and with wonderful colors, I never had any problems with them. All products are of excellent quality and always send an attractive lens case. Recommend: 33
Order #: *******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Thumbnail of user justep
Juste P.
1 review
0 helpful votes
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January 29th, 2020

Ever since first trying out PinkyParadise, I have continued buying all my contact lenses from them. The selection of lenses they have is amazing and there's constantly new products being introduced. The shipping does take around a month but it's worth waiting! Have never been disappointed and always looking forward to my orders. Order #:*******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your positive feedback! ♥︎ ♥︎ ♥︎

Thumbnail of user hannahm14
1 review
6 helpful votes
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December 16th, 2014

I order all my cosplay lenses from here and they're absolutely amazing! I have a prescription and their range is fantastic, you can nearly always find one for your prescription in the style you want. My new pair came today, a lovely green that ive ordered before but sadly they went out of date so i was in need of new ones~ I chose the slowest delivery option but they have come already, so they're more then early! Love, love, love this shop and I /will/ be buying from them in the future.
For first time wearers though i'd suggest looking up care info and buying some solution before hand (You can get a bottle from most anywhere) as solution isnt provided and care info isnt provided either.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emmab228
1 review
1 helpful vote
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January 26th, 2020

I would definitely recommend buying from PinkyParadise. Their contact lenses are so comfortable and give great effects to the eyes. I'm wearing Vassen Dolly Plus Red and they make my eyes look huge and the colour of them is very vivid and eye catching. They have contacts for daily looks too so if your not comfortable with crazy coloured contacts then you can get natural ones too.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your continued support! ♥︎ ♥︎ ♥︎

We sincerely appreciate it. Have a nice day

Thumbnail of user francescat12
1 review
0 helpful votes
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January 12th, 2019

Order # *******
Been wearing contacts for 9+ years and I would say I always go back to PinkyParadise. I've tried many brands but my eyes get so dry and I have to take them out after an hour or two. I usually get the yearly ones and they are so comfortable and sometimes I have them on for 12 hours and I don't feel a thing. PinkyParadise has amazing offers and affordable prices. Customer service is amazing. They solve any issues right away and ensure that you're completely satisfied. 5 out of 5 stars

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Thumbnail of user ll579
22 reviews
163 helpful votes
  • Send Message
June 25th, 2017

I have ordered more than 10 times from them, and never had any problems. The shipping was slow, yes, but if you want to receive your orders faster, you can pay for fedex, etc so there are more options available.
I always got what i ordered. The contacts were all good, lasted a long time.
The prices are affordable.
I recommend them.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

On behalf of Pinky Paradise we wish to express our sincerest appreciation for your continued patronage.
Please always share your feedback with us; this is how we keep learning and improving.
Thanks

Thumbnail of user angiek14
1 review
5 helpful votes
  • Send Message
February 17th, 2017

I am a 20 year contact wearer. I was interested in colored contacts that were cheaper than the prices of my optometrist so went online & found pinky paradise 6 months ago. I entered in my new script and received contacts a week later.
Hours after wearing, my eyes starting hurting. I thought is may be allergies do continued wearing. A day later my eyes were in so much pain I saw my eye doctor.
The entire inside of my lids were cut, the contact were a basic base curve instead of script on bottle. The cut lids are called GPC. I needed drops & steroids. I will now need to purchase daily contacts since they are thinner than regular. Even going back to standard contacts from my dr is no longer possible after having severe GPC because of the scar tissue formed.
I had multiple Dr visits and now in more expensive contacts because of these.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

First of all, we would like to sincerely apologize to you for any inconvenience this may have caused and do really hope that you will get well soon. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable issues happen.

As you are the first time user for circle lenses, we highly recommend to follow our wear and care guide. Besides, we highly recommend you to double check the base curve, diameter and prescription received are correct before using the lenses to avoid discomfort in future.

In our attempt to serve you better and retain you as one of our valuable customers, please email us your order number and the medical bills for your eyes to enquiry@pinkyparadise.com for further assistance.

We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

Thumbnail of user hazelk16
1 review
3 helpful votes
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June 23rd, 2016

I am 26 years old and never wore contacts. I ordered these and did not know how to use them. I put them in and the paint on the lenses scratched my eyes severely. I had to see my eye doctor and get prescription drops for 1 week. I was in severe pain. Whatever you do, don't fall for this or you may go blind!

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

First of all, we would like to sincerely apologize to you for any inconvenience this may have caused and do really hope that you will get well soon. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen.

As you are the first time user for circle lenses, we highly recommend to follow our wear and care guide before using the lenses in your eyes. Besides, please check with optometrist for the prescription and lens size that you can wear to avoid any discomfort in future.

In our attempt to serve you better and retain you as one of our valuable customers, please email us your order number and the medical bills for your eyes to enquiry@pinkyparadise.com for claiming process from manufacturer.

We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

Thumbnail of user saffatc
1 review
4 helpful votes
  • Send Message
February 2nd, 2018

This website may use to be good but not anymore. So where do I even start?! So... when I first ordered from their website they told me I still haven't paid even though I did. I even had the receipt for my order. So I contacted them. And after few days they tell me there was some problem and will ship my order after they process it. And then comes the problem with my actual package. It's been over a month since I have ordered but I still haven't gotten my package. I emailed them multiple times... and each time they have a different excuse. So I emailed them once more before writing this review and waiting for a reply. Right now I can't even open a dispute with PayPal since it's has been too long. Oh forgot to mention one other thing, they decided to process my payment after I opened a dispute with them for the payment. Anyway, if they don't do anything I will be short of $66. I am really disappointed. If there was an option for 0 stars... that's what this company deserves.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

We sincerely apologize for the inconvenience caused,

After reading through the email conversation with our customer service team, we found that the initial complaint was regarding the payment issue. We are so sorry for the inconveniences caused to you during the payment process. It have been informed that your payment has been received but the system failed to detect it.

Kindly be informed that we have shipped out the package on 12/27/2017 06:01p.m. Currently the package has been distributing according to area, the delayed may due to overloaded package and weather condition. Kindly check with your nearest post office regarding the package. As compensation, we would like to offer you discount of 10% in your next purchase, kindly check your email for the discount code.

Please accept our sincere apologies, we truly appreciate your understanding.

Thanks.

Thumbnail of user princessc34
1 review
0 helpful votes
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February 1st, 2023

I've inquired with this dropshipping company and they had me put XOXO123 on my fb bio to confirm that it was really me. I did just that and did not get any response. I emailed twice more to follow up yesterday, but still no response. Very unprofessional! If my fb was actually hack in reality, I think that that way verification that they had me do is pointless. The lesson of this is good thing I didn't settle for less. A responsive company should always be on your top list because a business isn't fully successful without excellent communication.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,We're sorry for the inconvenience you've faced and appreciate your feedback. We're actively working to improve our communication and response times. Your input helps us get better.

If you have any immediate concerns or need assistance, please contact our customer support team at enquiry@pinkyparadise.com.

Thank you for your understanding.

Thumbnail of user thet26
1 review
6 helpful votes
  • Send Message
March 4th, 2016

If u also notice in all the "good" reviews that are posted they are nothing but asian chica pics, it's a scam! Someone in Asia is taking your money just like Nigerians do scams (unfortunately they scammed me :/ ) so save yourself the time and ur money, if you're skeptical go ahead just don't expect your $ back.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

We've been selling authentic circle lens many years ago and customer safety is always our priority.

We made sure all products are imported directly from Korea and monitor the product and customer review accordingly.

We are not scam and you may see a lot of positive review in Instagram / Facebook that talking about our product and services and that is the reputation our company built since 9 years ago.

Our customers comes from all side of the world and not only Asian.

Currently we are having a great promotion and you can view it in our website.

https://www.pinkyparadise.com/One-plus-One-equals-Three-s/2232.htm

Hope this clarifies everything.

Thanks.

Thumbnail of user sarahm78
2 reviews
4 helpful votes
  • Send Message
May 23rd, 2014

Their customer service is very poor. I had made a mistake on my order and contacted them right after I realized it(which was one to two days after) It took them two to three days to respond telling me they already shipped it. It took them another about another week to show me my tracking number. I tried contacting them again asking them about returning and it took them almost five days to respond. They didn't even respond to the first email I sent before the five days passed. I emailed them twice after, then I finally got a response. I haven't received my package yet so I can't review the lenses. But all I have to say is that their customer service is horrible. Not to mention, they don't even tell you when your package has been shipped. You have to log onto your account to see if it has or not.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Dear Sarah, We are sorry to hear your review about our service and apologize for all of the inconvenience caused. Perhaps you can email us here at info@pinkyparadise.com and we can do something about this even this issue happened long time but its better than nothing. Thank You.

Thumbnail of user julieh27
1 review
7 helpful votes
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January 18th, 2014

I don't question the authenticity of their products; however, their customer service is poor. An error was made on the shipping address, so my order ended up halfway across the country and is currently stranded there.

I contacted pinkyparadise regarding the possibility that they authorize FedEx (the shipper) to reroute the package to my correct address, but they have not responded to either my emails or FedEx reps who have been trying to contact them. In a few days, FedEx will return the package back to pinkyparadise and I will request for a refund and never order from them again.

Thumbnail of user marik18
1 review
6 helpful votes
  • Send Message
December 31st, 2014

I was pretty skeptical about this website but I had read quite a few positive reviews so I decided to try it. However, I ordered the G&G Shinny Aqua (known as Puffy 3 tone) more than a month ago (11/29/14) and when I check my parcel status it says it was accepted in Germany on December 5th and has not changed since... It is now almost the new year and I still have not received my package nor know anything about where it is. Extremely upset and not even sure if I will receive my package. I'm normally a patient person but I've never had to wait THIS long for a package from overseas. Very disappointed. Follow your instincts, save your money, don't buy from this site.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Dear Mari, Kindly be noted that sometimes international shipment is subject to the clearance process in which might caused sort of delay in delivery. You are advise to email us at enquiry@pinkyparadise.com and we will try our best to solve the situation. Seeking your cooperation and understanding in this matter. Thank You.

Thumbnail of user norao6
1 review
0 helpful votes
  • Send Message
September 22nd, 2017

Listen I really don't feel safe giving you my personal Info just to buy contacts. This is the only site that I know of that makes give out medical information just for cosmetic contact lenses.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Hi,

Please accept our sincerest apology.

We are complying with the ’Fairness to Contact Lens Consumers Act (FCLA)’ that our customer eye prescription must be verified by their licensed prescriber /optometrist, before we could sell them the prescribed/non-prescribed lenses.

The Act provides that contact lenses may be sold to consumers only in accordance with a valid prescription that is either presented to us (seller) or verified with the optometrist by the seller. To verify a prescription, the Act require us (seller) to send the prescription information we received from our customer to the optometrist for verification.

Therefore, without prescription slip we are unable to sell any lenses to our customers in USA.

Thanks.

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From the business

PinkyParadise is the largest online circle lens store. We have more than 900++ type of lenses in stock. Visit us at

Company Representative

Thumbnail of user jasona52
Pinky P.
PinkyParadise is the largest online circle lens store. We believe circle lens is more than just colored contact lens, it redefines the beauty boundaries of eye makeup. Even more, it tells people who you are. Your eyes speak with PinkyParadise.

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