• PinkyParadise

PinkyParadise

Write a Review

Overview

PinkyParadise has a rating of 2.7 stars from 220 reviews, indicating that most customers are generally dissatisfied with their purchases. PinkyParadise ranks 18th among Contact Lenses sites.

  • Service
    30
  • Value
    28
  • Shipping
    30
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
103
See all photos
How would you rate PinkyParadise?
Top Positive Review

“Princess Pinky Foxy Green”

Romina K.
1/31/20

Order several pairs, I love them. They arrived quickly, well protected, with their gift box. There were problems with 1 model, but it was instantly fixed and everything so that the shipment was fast. I would buy many more times.

Top Critical Review

“Pinkyparadise claim shippng is free”

dan b.
11/8/24

Pinkyparadise claim shipping is free, it is not. Received package, but had to pay tax, handling. +35USD. Pinkyparadise customer service claim they said something in the sales terms... But they say free shipping. As an answer they say the can not handle this, but PinkyParadise choose to not register for VOEC. This is tricking customers! They are not VOEC (vat on e-commerce) registered by choice. If they registered they could truly say they have free shipping and the customer would know the total cost. Got an answer below from shop 6th of Nov -24: Answer looks AI generated: I wrote it was tax and handling charges. Still they write to inform me it is tax? You couldn't make up this stuff on bad customer service. Then they continue to mansplain to me that tax is out of their control; As I wrote they chose to do it; they do not enlist to the VOEC register, which would give then to tax. Again spending time, explaining their ignorance on tax and handling. There are 3000 registered companies that manages what PinkyParadise is not able to do... Of course this is a corporate strategy to trick their customers. Customer consideration? Not registering for VOEC increases the cost for the customer due to needing to pay PinkyParadise currier to handle tax, which would be cheaper if PinkyParadise organized it from the beginning...

Reviews (220)

Rating

Timeframe

Other

Reviews that mention popular keywords

pinky paradise (57) contact lenses (30) customer service (39) circle lenses (16)
Thumbnail of user shaem8
Canada
1 review
0 helpful votes
  • Send Message
January 26th, 2020

The lenses I have received in the past were great and felt comfy to wear. It was like they weren't even there. They also looked super cute and were an overall 10/10

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your continued support! ♥︎ ♥︎ ♥︎

We sincerely appreciate it.

Thumbnail of user kateym8
Missouri
1 review
0 helpful votes
  • Send Message
January 27th, 2020

This place is amazing. They are super comfortable and affordable. They are super bright when it comes to colors leaving little to no natural eye color behind

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u ♥︎

Thumbnail of user cassandrak26
Minnesota
1 review
0 helpful votes
  • Send Message
January 12th, 2019

I purchased two different lenses as I wasn't sure which was the better color of green, EOS Pop C Dark Green and G&G Big DM23 Green. Both were a little darker than I wanted but they are still beautiful. I find however that I need to put eyedrops in every few hours otherwise my eyes get dry and irritated. I'm a daily contact lenses wearer and I don't need to do this with my normal contacts. I still find them perfect for costumes though. Photo attached is of Monika from Doki Doki Literature Club wearing G&G Big DM23 Green.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your your constructive feedback. Looking forward for more business with u <3

Thumbnail of user gregoryr20
Belgium
1 review
4 helpful votes
  • Send Message
June 26th, 2015

I ordered from, and looked at the "track delivery" it was weird, it went all around the world, before arriving a few days late, but I'm satisfied, it still arrived, only a few days late.

Thumbnail of user nadinea16
Sweden
1 review
0 helpful votes
  • Send Message
January 11th, 2019

Really nice lenses! Shipping was fast and they are super super super comfortable on my dry sensitive eyes! Will order more for sure :) my order id was: *******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3

Thumbnail of user rochellek12
New Mexico
1 review
1 helpful vote
  • Send Message
January 17th, 2019

I love this company so much it makes being almost blind fun I live your contacts and I appreciate you all helping me to see my favorite ones are Vassen rainbow eyes grayish blue I get so many compliments and people always think their my real eyes. I will always shop here and I would right now if I had some funds because I really need some new ones I also love that you all have great customer servive thank you! Side Not I would upload a photo but it won't let me so I'm sad bout that I really wanted you all to see me lol

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u <3

Thumbnail of user charliek78
GB
1 review
0 helpful votes
  • Send Message
January 26th, 2020

PinkyParadise is a website that you should note down if you're ever considering wearing contact lenses. The designs are cheap, affordable and trusted.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Thumbnail of user summerp12
Louisiana
1 review
0 helpful votes
  • Send Message
January 12th, 2019

Have ordered from them multiple times within the past few years. Lens are always nice and last fairly long in comparison to some high priced lenses you may find elsewhere.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

Thumbnail of user partialh
California
1 review
0 helpful votes
  • Send Message
January 15th, 2019

The lenses are always come in perfect. A great satisfactory for services and pinky paradise. Worth the waiting. I always buy Geo and Vassen for its beautiful bright colors.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u <3

Thumbnail of user verenas5
GB
1 review
0 helpful votes
  • Send Message
January 12th, 2019

Can not knock them. Have been using them for the last 4 years for contacts and i love them. Even when my optition checks them over there impressed with the quality.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Thumbnail of user esei
Canada
1 review
0 helpful votes
  • Send Message
January 17th, 2019

Seriously these lens I got from pinky paradise are so comfortable and my prescription is so correct and I can see well with them. Amazing i must say. My Id is *******@gmail.com

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u <3

Thumbnail of user martynag3
Poland
1 review
0 helpful votes
  • Send Message
January 27th, 2020

I've already bought lenses from PP several times and I wasn't ever dissapointed! The have many lenes with preciption which for me is great, I have really bad eyesight and I can find model of any colour lenses that I want
Order ID: *******

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u ♥︎

Thumbnail of user ranak10
Turkey
2 reviews
1 helpful vote
  • Send Message
January 13th, 2019

I bought a pair of sharingan lenses, they came in a good time. But one of them were bad, broken. So I asked them to send a new one and they did so I am happy to have bought the lenses.

Tip for consumers:
İt is a good site with good customer support.

Products used:
Pair of Sharingan lenses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

Thumbnail of user pamelap354
Australia
1 review
0 helpful votes
  • Send Message
January 30th, 2020

I have been buying circle lenses from Pinky Paradise for a few years now and they always look amazing and are very comfortable. Highly recommended!

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your review ♡We sincerely appreciate it!

Thumbnail of user alannahl1
GB
1 review
0 helpful votes
  • Send Message
January 15th, 2019

All there products are so comfortable and so vibrant they do a pop to anyone's cosplay, costumes or just even day today wear

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u <3

Thumbnail of user charlotter92
Washington
1 review
0 helpful votes
  • Send Message
January 27th, 2020

I love these contacts when I put them in I don't feel any pain and can barley feel them which is nice and they look amazing in my eyes I'm going to use these for more cosplays!

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

We are beyond happy that you loved the lenses!

Thumbnail of user orsolyam
Hungary
1 review
0 helpful votes
  • Send Message
January 13th, 2019

Fast shipping, the lenses are really beautiful and comfortable.
There are a lot of colors to choose from.
(Order #: *******)

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for your kind words. Looking forward for more business with u <3

Thumbnail of user samm466
Florida
1 review
0 helpful votes
  • Send Message
January 27th, 2020

I very much enjoyed these lenses. I got multiple pairs and they all fit comfily and worked well. The coloring came through great and I was able to use them for all of my cosplays.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Thumbnail of user sm356
Canada
1 review
0 helpful votes
  • Send Message
January 12th, 2019

You can get points to exchange for contacts, and seeing other people's pictures really help you see what they look like on real people.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

Thumbnail of user kimr43
Rhode Island
1 review
6 helpful votes
  • Send Message
November 29th, 2014

I bought the "Bambi grey" lenses and never got my order. I used my Paypal account and the address on it (which I frequently use to buy stuff online and never had any issues with it). I noticed more than a month later that I never got anything so I contacted them. They just told me that I had given them the wrong address when I "typed it in" because it only showed my name, city and country. That made no sense because I had used my Paypal and everything was right in it. Not only that but I also had a confirmation email showing my right address from them. I told them this but they still blamed me for it. I guess the lenses got sent back to them and they wouldn't ship them back to me. They wanted me to pay a fee and more money to be sent to me again. Oh and they took FOREVER to answer my emails.

By this point the PayPal 45 days thing was long expired so I couldn't put in a dispute. This was my first and last buying from this shop. I usually buy circle lenses from another place and juat wanted to try this store (that's the reason why had forgotten I had ordered anything). I know a lot of people really like Pinky Paradise (it was the reason why I tried buying from them) BUT to me it was juat a big scam.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Dear Kim, If I were in your place, I would feel the same way as you do. Sincerely apologize for the inconvenience. Your complaint will be heard and not taken for granted. You are advise to email us again in this issue at info@pinkyparadise.com in order to provide you with a better solution. Will be waiting for your email. Thank You and apologize once again.

Thumbnail of user donnag266
Texas
2 reviews
0 helpful votes
  • Send Message
January 12th, 2019

Absolutely loved these contacts! Feel comfortable and they made me stand out! I love pinky Paradise they have amazing selection...

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

Thumbnail of user abid9
GB
1 review
0 helpful votes
  • Send Message
January 13th, 2019

PinkyParadise is the only contact lense site/shop I will ever use because I know that they are reliable, forever helpful and sell the best contact lenses I have ever worn.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Thumbnail of user michellen233
GB
1 review
0 helpful votes
  • Send Message
January 26th, 2020

I love pinky paradise products they are comfortable beautiful and I will keep buying from there website

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Awww we are eagerly waiting to serve you again and thanks for the support!

Thumbnail of user virginiaw96
Georgia
1 review
0 helpful votes
  • Send Message
January 12th, 2019

Fast shipping, great contact lenses, just as it describes, you get alot of use with the product for your money. Thank you!

Tip for consumers:
Buy lubricate eye drops for people with dry eyes.

Products used:
Green Gio contact lenses. Last a year, great product over all!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Thumbnail of user zehraa
Turkey
1 review
0 helpful votes
  • Send Message
January 24th, 2020

I SATISFIED YOUR QUALITY THAT'S WHY I ORDER LOTS OF TIMES. AND EVEN YOU HAD PUT SECOND PAIR OF LENSES WHICH I FELL IN LOVE. GREAT JOB, FAST SHIPPING AND REALLY HIGH QUALITY.

Thumbnail of user jasona52
Pinky P. – PinkyParadise Rep

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PinkyParadise is the largest online circle lens store. We have more than 900++ type of lenses in stock. Visit us at

Company Representative

Thumbnail of user jasona52
Pinky P.
Typically does not respond to reviews
PinkyParadise is the largest online circle lens store. We believe circle lens is more than just colored contact lens, it redefines the beauty boundaries of eye makeup. Even more, it tells people who you are. Your eyes speak with PinkyParadise.

How do I know I can trust these reviews about PinkyParadise?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PinkyParadise?