pinzooReviews 146

ID BEEN USING PINZOO FOR 4 YEARS.THEN MY EMAIL SAID INVALID./WAS REROUTED TO PURCHASE MINUTES.3 CHARGES WENT THROUGH WHEN I PUSHED NEED HELP?
BANK NOTIFIED ME OF FRAUD CHARGES.I WAS SURPRISED AND DISAPPOINTED.I CALLED OFFICE SEVERAL WEEKS AGO TO REPORT THE PROBLEM AND TO HAVE MY CREDIT CARD NUMBER DELETED.NEVER RECEIVED A CALL BACK.I WOULD NOT REFER YOUR SERVICES TO A COMPANY WHOSE RESPONSIBILITY OF BUISNESS IS SO VAGUE AND DIFFUSE.

Purchased 3 refills but cancelled 1 out of the 3 refills and has not yet refunded me so far. Pinzoo cancelled multiple orders without any notification, so you have to go back and check every few hours. One of the worst companies

Very happy for several years. Initial use had hicup with credit card but that I attribute to PinZoo making sure all was kosha. Not a high profit company with tons of phone support. 4 stars cause always ways to improve and who reads the 5 star reviews anyway.
July 2024 posting

Lack of Service. Will not answer phone.Lack of Service. Will not answer phone.Lack of Service. Will not answer phone.

Pin Zoo is a joke. I've called them everyday every minute every hour every second. Then I can automate it reply that says sorry we're closed. Don't use Pin Zoo they are a joke.

I use pinzoo to refill my grands cell phones every month. It's so easy to go online then to go to dollar General or Walmart and pay that $3.10 for.taxes and with pinzoo, it's just.99 plus get a little discount. I recommend using this site.Just hate that its not a app..

It takes hours and on some occasions a day to receive minutes. My phone has been turned off many times because they do not approve orders in a timely manner. My account has also been charged for orders that I did not recieve. The customer service is horrible and they were no help. I would not recommend this company, save yourself the trouble and go elsewhere.

People do not buy pins from this fraudulent company, i purchased quiet a few pins from them to use at my convenience. When i wanted to use them i could not use as pin with my h2o new activation, i called h2o customer service asking them about the pin and they told me this was not a pin, of course having a few i gave them the pins and one by one the customer service said these are not pins and they might be fraudulent, then i called pinzoo telling them they have sold me bad pins, they said oh sometimes passed and the pins go bad after a while, on the other hand i also buy pins from callingMart too, but never had this problem.
I am taking them to court as they deserve for being a bogus company, also i am sure all these reviews in their favor is also bogus either paid or themselves wrote, will also make complaint with better business bureau. You wanna loose your money, then buy from them. Such irresponsible people.
I ALSO ATTATCHED THE PINS I BOUGHT FROM THEM SO YOU SEE THIS IS A REAL COMPLAINT

I absolutely recommend PINZOO.COM!
My $40 refill sells there for $39.75... And then?
No! Sales tax... And then?
No! Miscellaneous local fees... And then?
No! Traveling to retail store to wait in line...
The card is even added to my wireless account automatically so I don't have to call my provider and enter some 147 digit number...
One of the very, very few things that sounds to good to be true, but is not.
The one experience I had with customer service was very pleasant and my issue was resolved very quickly.