• Planet DISH

Planet DISH

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Overview

Planet DISH has a rating of 3.8 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Planet DISH ranks 2nd among Satellite Television sites.

How would you rate Planet DISH?
Top Positive Review

“Awesome”

Gennadii Z.
12/18/17

Im feel happy while reading my term paper!!! I did not expect these guys to try so hard satisfying my request. We have a very strict teacher and I had a lot of doubts making an order. But I was highly appreciated and now I cant restrain my joy!

Top Critical Review

“Awful”

Cherie K.
5/17/18

Not only was I lied to about dish but out internet was never installed. If your going to be working with Dish you shl how ld train hi our employees not to lie. We were trying to save money and you all ended up costing us money. I will never refer anyone to you nor will I ever go through you again. Worst experience!

Reviews (39)

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customer service (5)
Thumbnail of user tm355
New Mexico
1 review
0 helpful votes
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December 9th, 2019

I canceled my services and had a deinstall performed after 3 days due to poor signal. DISH stated that Planet DISH was responsible for refunding the initial fee I paid them of 49.99 and to call them directly to let them know the services were deinstalled and they would issue a refund. I did just that and one hour later I was still being transferred around and around and no one in "customer service" was available. I had to ho through my bank to dispute the transaction in order to get my money back. These people are SCAM ARTISTS.

Thumbnail of user jamess701
South Carolina
1 review
2 helpful votes
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March 12th, 2018

I was promised the world for the first twenty minutes of my conversation with a Dish representative. After I agreed to the services provided and registered a credit card the price for services nearly doubled. I then told the representative I did not want any Dish services and she proceeded to tell me that I have already been charged and to have this charge removed I will "have to stay on the phone with customer service for 30 min to 2 hrs." I thought TWC(Spectrum) was the sorriest, but I believe Dish has taken that place.

Thumbnail of user leeh117
Florida
2 reviews
0 helpful votes
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December 30th, 2017

Could not find all the sites I said I wanted and was told that there were they. Almost alll is junk sites that I do not watch or want and the price is much too high for it. I really wanted NatGeo and while there is one it is not the one with animals it is more of a advertisement site I am very disappointed and I will place a call to the states atty gen on tues to see about getting out of this as there isnt much that I wanted and wish to watch and more junk then any other site I believe.

Thumbnail of user richardr213
New Jersey
1 review
0 helpful votes
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December 16th, 2017

They were very helpful and diligent. Struggled getting 2nd TV to properly connect to Joey! Still doesn't work properly. Did when they left, but has to to be unplugged periodically to make it work!

Thumbnail of user rodneyb44
Washington
1 review
0 helpful votes
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December 8th, 2017

Excellent love the experience the installer was fabulous would very happy. Will be telling all my friends and family

Thumbnail of user joyces84
Tennessee
1 review
0 helpful votes
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January 6th, 2018

Our satellite service installed by your friendly and apt technician and
Enjoyed our first movie at home with experience very much!

Thumbnail of user roberts730
Nevada
1 review
0 helpful votes
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January 6th, 2018

Dish have friendly employees. They are knowledgeable about the service they provide. The technician installer was great.

Thumbnail of user deborahc119
California
2 reviews
0 helpful votes
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December 14th, 2017

Travis was very friendly
And knowledgeable and helpful and he took the time to show my husband and I how to use our equipment

Thumbnail of user amandat114
Alaska
1 review
0 helpful votes
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March 16th, 2018

The tec was very nice and clean great job and very Satisfied. Had a great Experience and Im glad to be a dish customer again

Thumbnail of user donnielleh
Washington
1 review
0 helpful votes
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February 3rd, 2018

Nathaniel was very professional and diligent with time. He knew the products and was confident with his answers

Thumbnail of user roxannw4
Texas
1 review
0 helpful votes
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January 12th, 2018

Planetdish was very informative and helpful in answering my questions and helped me choose the right plan for my family and I.

Thumbnail of user franciscom56
Kentucky
1 review
1 helpful vote
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January 27th, 2018

Customer service was very helpful and clear. The techician that installed the equipment was friendly and respectful. Keep up the good work! :)

Thumbnail of user traceyh45
Florida
1 review
0 helpful votes
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December 30th, 2017

Our installer was fantastic and super nice. He also taught us how to use our remote...

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Patrick T.

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