Platinum Tel scams by providing "free phones" that are recycled "refurbs" that only last 30 days then you are asked to buy a new unit. They provide the phone if you subscribe to a one year PayGo plan for $100. I have $95 left and 10 months of service but cannot use the minutes as no phone to access network. I believe Platinum Tel is deliberately providing junk phones with the $100 subscription knowing that the phone will "die" after 30 days and the subscriber will walk away, leaving the balance of time paid for in their coffers. They are to be avoided as they have implemented a business model that is based on "for every customer we lose, we get 4 new ones... so why change."
Date of experience: June 9, 2012
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