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Plato's Closet has a rating of 1.8 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Plato's Closet most frequently mention customer service, name brand, and good condition problems. Plato's Closet ranks 62nd among Used Clothing sites.
Alley was exceptional so very friendly and helpful. Was an absolute pleasure. Great at offering other items as well... smile was so sweet
I came into your store to sell clothing. I saw you had purses 70%off. I grabbed two from the second each where it has 70%off. I was told those were not on sale they were the ones by the front door. Your cashier Bella was rude nasty and unprofessional! False advertisement! I will never come back here and I will be telling everyone I know family, friends about this and they will never come here again! Unbelievable! Fix your false advertisement! I will most definitely refer my fam and friends to encore!
Disgusted, disappointed & disrespected. I have been buying and selling clothes to Platos closet for over five years now. Today was the absolute worst experience I have ever had and may be the last time I step into a Platos at any location. Tonight I went to the Cumming, GA location to sell and buy some clothing before heading to college. I was nicely greeted by Morgan and then BEN starting go through the THREE filled bags I brought in. As I watched BEN he did not pick up or look at one item, he dumped the bag out items fell to the floor and he put them straight back into the bag, the clothes on the floor he kicked to the side gathering dust, dirt and whatever else is on the floor, no regard at all that these are my own personal items that I work hard to pay for (and some items still had tags on them) and no regard that I am a customer. I understand not all items are taken but everyone should be given the respect they deserve as should the clothing brought in. I was absolutely disgusted that BEN was not respectful toward me or my items. When BEN called me back up to the counter there wasn't even eye contact made. He stated he was passing on all items. Do you want to be treated like this? I don't. I'll be taking my clothing to Uptown Cheapskate or donating from now on. Disgusted, disappointed, and disrespected by the service from BEN and Platos closet tonight.
I would not recommend Platos Closet as an employer due to the fact that they don't know how to train their employees correctly and then fire them.
Very weird heard this place carried good stuff and went in there and almost everything is extremely used. What a waste time going there.
Products used:
None
Platos closet has great services, you'll always find what you need. The have a variety of options and sizes they'll never steer you wrong
Platos is awesome! They always take my clothes and give me the right money for them. They also sell such cute items!
Products used:
Clothing
Our local platos, we been shopping at since it got been. We spend 200 to 500 each time. I was in there a few weeks ago and was told my teens couldn't try on sale items or bring them back. Mind you they always have and they having growing spurts. So, we go in today with one big bin of shoes. I mean nice most never one shoes. Botquie ones too. Two big bins of clothes and a trash bag full. Half of them or more still had tags. The other half at least a quarter of them or more I got from that platos within the last year. I had anerican eagle, simply southern, shein, Nike more name brand and boutique clothes. They took absolutely nothing! After one all the money I've spent at that place, number two we're in there enough to see some of the crap they sale! Like slutty looking clothes is what most of the women's stuff is. And I've seen stuff with stains and holes in there a good bit. I've seen walmart clothing and plain stuff but yet I go up there with name brand and a lot stuff that has tags on them. Plus they told me it would be over an hour to look through my stuff bc I had a lot. And I left and got a text in 20 mins they were done. Seriously doubt they even looked at it all. I will never step foot in a platos again. Yall can kiss that 3000 to 5000 a year goodbye.
Megan was on the floor and helped me today at Plato's closet. She was great! Very helpful and answered all of my questions.
Love this place. I found lots of great dresses. The shoes are cute. I get most of my shorts and leggings here.
I have to be HONEST as possible here. This place really need to re package themselves. 10 years ago they would buy jeans whether they are high end or not bc people of all walks of life would buy. High end or not they would make money. Now all they buy is brand name. What's funny is the people that look through your clothes couldn't tell you fashion that would sell or not. Most look like they roll out of bed and don't even take care of themselves. I can understand where people say they look at you and immediately will say "I will not buy or even look through the bags" as I was bringing in bags, employees were pulling clothes from bags ans laughing. I find this absolutely disgusting. If you don't like it fine, put it down and move on. I waited about an hour for them to look through my 2 bags of clothes mostly jeans, or nice black pants, most with tags. But it gets better. I walked out but came back in and watched them. Not 1 of my items were even pulled out of my bags and then got sent a text message that they didn't accept any of my clothes. What a joke. If they even took time to look, I guarantee they would have taken at least half. Brand name with tags never wore( bc I have lost, within a year 94 pounds, and did not have a chance to wear them. Don't waste your time. The reviews are right. A lot of clothes they have bought wouldn't even sell at goodwill. Armpit stains. I picked through and saw a pair of jeans that had period blood in the crotch and not just on the inside it was way old and disgusting. Some of these clothes smelled like they had cats in there house and the smell couldn't be washed out of these clothes due to cat urine. Unless you want to get 25 percent of what your clothes are even worth brand new. Don't waste your time. Put on marketplace or go to a different consignment. Not everyone needs something brand name. And not everything brand name sells. People rich and poor or whatever they may be financially, may want something cute and not just with a tag. The thrift isn't really thrift here. Just people that make judgment by discrimination is all I saw and bad business. Keep it moving somewhere else.
The Girls atending fitting rooms have a bad acttitude I went twice last 2 weeks, and was the same, races!
Products used:
Clothes
The Plato's closet staff in Canton, MI are the best! The store is extremely clean. I love how manner-able they are
We found so many great work clothes here.I also found beach clothes for myself. Great jean selection!
Absolutely better off donating with what they pay you. It's embarrassing the the money they offer you.
Great customer service! The store was very clean and checkout was quick. Everyone was nice and patient.
Love the prices I can get my lululemon and gymshark for… cant afford 100 dollar leggings sorry!
- Kayleigh
When I got there I was told that my clothes had to be reviewed and that they took all clothes except for ones that had been seriously worn out none of my items were seriously worn out lots of them had brand new tags unfortunately I had a tenant with mental illness that left behind lots of new clothes I waited a good 45 minutes for the girl to turn around and tell me we only accept teenage girls clothes for sale and that I should just take everything back it wasn't worth their time well that was after I had asked how long it was going to be and what kind of clothes they took she should not have told me that they take all clothes and I'm extremely disappointed that my time was wasted my gas was wasted going down there and that they were very rude to me when I didn't want to take the items back because they were of no use to me unfortunately they could have been donated I'm hopefully that they will donate them and not sell them on their racks but I've seen plenty of ladies clothes on their racks and I'm sure my clothes will be sold as well fortunately for me I didn't pay for these were left by a tenant who owed me rent so I was trying to just recoup some of that rent money but that's okay I will survive I just feel like these people are wasting people's time and basically stealing from the public when these clothes can be used for the homeless and other purposes to make money for organizations like AA or na for example these people don't think twice that those places run by young girls and has a manager that is lucky she's 19 or 20 I guess called me up telling me that I will come back and pick up my clothes so she will call them and have me arrested for leaving trash in her store I am appalled and I cannot believe it
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Plato's Closet buys and sells gently used clothing for teens and twenty-something boys and girls. Our used clothing stores offer a huge selection of current, trendy styles as well as every day basics you can't live without - all at up to 70% off retai...
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