Google Play

I tried to download and update some of my apps and even though I have 49 the of 53 it won't update random apps or download apps for no reason I wish google play fix this problem it won't update Aliexpress for no reason I had problems downloading that app initially and other apps and it was not fair google play sucks I wish I can go back to apple why would they won't update or download apps I hate this store it has a mind of its own google need to fix this and google play protect sucks

Again and again I try out apps from Google Play store that are supposed to be some type of investment or passive income app. But everyone of them so far has been nothing more than a scam that never pays out and support never responds. I use to trust Google Play store because I believed they actually tested and verified these applications before offering them to the public. But now the name Google is anonymous with scam. How could a corporation like Google allow all these scams to be deployed by there services? This is unacceptable and poor business ethics. I am furious with Google for letting the public get ripped off by these scams apps and doing nothing about it. Google you are also guilty for these crimes and should be held accountable.

The worst customer service ever! If a transaction goes wrong it seems impossible to correct. Only email support and they ask for the same information over and over again. It takes days for them to respond and when they respond they ask for information, screen shots that you already sent 4 times.

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Bought a play card for my son. When redeeming, it gave an error that more info was needed. Clicked the link and provided all information that was asked. Received an email stating it was not eligible for appeal with no further explanation. Tried to chat someone about this, but they said decision is final with no explanation as to why it cannot be appealed or how I am supposed to get my money back since the store we bought it from does not issue gift card refunds. Their final say over the matter was that I was holding up the waits and ended the chat.

My card was charged 2 days ahead of the scheduled subscription renewal. No authorization of the payment was asked of me (no push notification or sms). This specific function is not clearly stated on the site, or when you make the first purchase. You only find out that their policy is to charge ahead of time, when you're charged without your consent. When I requested a refund within 48 hours, they refused to refund it! There is no customer service at all. Never again will I use their services and do not recommend you do either.

Dishonest practices. Worst customer service.
Adobe clearly says that they will issue full refund within 14 days of initial order of the renewal, but Google play will give you run around and deny refunds.

I wish they are sued and made to pay users for such dishonest practices.

If I could give a zero star I would. Received a Google gift card digitally by Amazon email (a birthday gift) and it was unable to redeem. Went through the whole process with Google as they requested "more information". It was embarrassing to have to ask my friend for her receipt as she sent it to me as gift, and on top of that Google still rejected the gift card saying information "inconsistent" without further explanation which part of the information they're questioning. I tried to email, online chat, call in person, all gave me the same answer to go through the online submission again. And then the same response from Google "special team" that they're not satisfied with the document and cannot honor the card. Without saying why, it sure feels more like a scam. Big company sells digital money, refuse to honor and acknowledge it, what are we going to do. The whole experience is a shame and I will never ever in my life purchase/use another Google gift card.

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Google removes honest reviews that use a less friendly tone but which, by definition, are not vulgar in any way. They temper with the freedom of speech right while defending companies that mock their customers. Just because of that Google Play deserves nothing more than a star for using aggressive censorship.

As most are aware you can collect play points for purchases up too 100 I launched an experiment and found out that you will never receive a bonus higher than 4 points after opening 500 weekly gifts I've only manage to accumulate 1128

I bought 2 fitbits through google play-they came with 6 months free premium subscription. But google play took $14.99 after just 3 months and are refusing to refund. Just as well I noticed early or it would of been more. They are thieves. BTW a 1 star review because 0 is not available, shocking service.

Just a good app source for android devices... It has almost everything, and I say "almost" as there`s nothing perfect, this one has lots of useless apps too. But if you know what you`re searching for - everything is ok.

Horrible customer service. They don't care about fraudulent purchases made off of devices. So be careful because you will eat the money going through them. $160 in 5 minutes my bank even flagged it and shut down all debt cards. But Google said $#*! YOU basically. The girl I talked to even said yes luckily you called ASAP. Because it is pending we can do something about it. NOPE 3 days later they let it go through. And said oh sorry we can't do nothing about it. Will be going back to Apple as soon as my phone contracts are up. Never had Horrible costumer service with Apple. First time I had to contact Google and it was a huge $#*! you basically.

Fake don't waste your time. I can't believe the Google store allows this app to stay active. Seems like Google will accept anything. Thank for wasting my time and stealing my info. UNITY. Why do you allow these scam app

Purchased play cards from Walmart. Every time I have to wait days for them to review the receipt, and eventually I get what I paid for. Which is bad enough.

Not this time. All I get is a response saying that they won't help me. Save your money, go with apple or something. Google gets away with robbing people.

This company gets you hooked on playing their games by sending you a link for free points, then when you make purchases they literally steal your money, giving you very little bonuses on the games and low pay out points, until you run out and want to play more. That is stealing and taking advantage of an addiction they are creating and offering you nothing in return, but another link for a few more points so you will continue to purchase more. There should be a class action lawsuit against them, and they should be made to give back everything they've stolen.

I should of said something before, but Google play store seem to have games that seems to copy others. Most of them are like bootleg knock offs of some games I played in the 90's and early 00's. You look for one particular game and always got the bootleg version. Step your game up Google

I been using Google Play Cards for years in the past 2 week when trying to make a in game purchase it is declined. I contacted the Help Center multiple time and they say I need to wait 48 hrs. By this time the purchase I wanted to make has expired. Can't I get a real person to fix the problem

Nowadays Google play become more and more serious on the reviews. But I feel that it is too difficult for users to write some reviews on the app. Surely there are many fake reviews and seriously can filter out most of the fake reviews but it also delete some real ones. I want to see some improvement on this website.

Somehow my google store credit has been frozen for a week now. I can not make a purchase because I keep getting 'payment error' according to wich 'I should be in the US to use google credit and gift cards'. I live in Illinois, and I was able to use half the amount of the gift card before it got frozen. Customer service agent says I am not old enough to make a purchase? Or I am not in the US or I didn't get the card from an authorized retailer... really? Even after sending her the receipt of the purchase from Walmart with Walmart's addres and purchase number on it. A whole week and they don't even know how to solve it

It works - you can download apps in a relatively short time but... it's flooded with crappy apps which often spam adds and are created just to milk your wallet. 2/5 stars.

Never used the store to get music or books neither movies. Just apps for my phone and tablet. The resource is quite good, and feedbacks by users are greatly useful. Has some crappy apps though