Google Play

I am only 10 so I have a child's account and for some reason it made me go through over an hour of security just to be able to pay for something in a game, then we bought a ten pound gift card and wasted our money since it didn't let us even use it

I'm new to gaming started a game and it said Google play verified and recommended. Spent fair bit of money to catch up with other players then realised the devs never respond constant issues with game. One player asked devs for refund and they blocked his account. Then other players found out about it and left the game now the game is dead only 1 or 2 people there lol but they are leaving now also. I was refused any kind of refund from devs so I asked Google play for some kind of refund as I can't continue to play the game even though I invested so much into it. Google play refused to give me anything. Shame really such a good game devs destroyed it :( so anyone new like me do not listen to Google play verified etc they are not going to protect u in anyway same as devs there just for the money. But it is a hard lesson learned lol £400 lost my bank details now removed from Google play. Happy gaming guys :) Attached pic of response from the gamer that got blocked.

I understand why it is under the "music" category but for me personally this service is not about the music at all! As a constant Android user its the main source of getting all sorts of apps and I`d say it has loads of those for any purpose you might imagine. Also has some developers who try to promote complete sh*t but those are moderated I guess.

I have four $1.00 holds on my card, I can't see what they were for and when I reached out for help, the guy kept repeating himself, would tell me he understood and then looked up the transaction history and tried saying they were for purchases back in 2022 and those purchases were made on a completely different card and bank account. He came up with whatever he could to falsely resolve the issue. I haven't used google play since the beginning of 2023 when I had to switch phones. I'm livid.

My wife discovered that someone spent over 1400£ on coins for a game downloaded from Google play. We don't know who was but perhaps a child. We asked for a refund within 48 hours but Google replied it's against their policy and we should contact the developer. The developer in their website says purchases are normally not refundable. That can be legal but certainly isn't fair

We bought a Google Play card for our son for his stocking. Thankfully, it was only $10.00. When he scratched off the card, the code came off as well. We contacted customer service and they told us they were not responsible for "damaged cards." Even though we provided a sales receipt and the original card info, they refused to help. Can't help feeling they took advantage of us and stole our money. I won't be buying a Google Play card again. I'm shocked that stealing $10 from a kid was worth more than our business to them.

Stay away... robbed of 120 quid with no explanation... shocking company! Bought a card x 2 occasions that wouldn't work get a no reply email basically stating my concern is not eligible for appeal. No explanation

The only games here are the ones they play with your money after you make a purchase. First it's transaction complete then its there was a problem completing the transaction. Yup they got the money now get to wait 4 day's call back and ask for a refund. Which takes 10 more days to complete. Do yourself a favor find another way.

Google play took the ability for me to download gab and parler away. I can only download social media apps that google controls impeding competition thereby controlling free speech and the message of china takeover.

Too bad I can't give zero stars. I had a credit in my account that disappeared. Trying to call Google Play customer service is like talking to a wall. First, you can barely understand them. Then after a full 15 minutes (no exaggeration) of them "authenticating" my account, they tell me that my credit expired. WHAT? Then, trying to get a supervisor on the phone is impossible. They tell you someone will call back (total lie). By far the most frustrating customer (non) service experience I've ever had. They are so many great subscription services. Netflix, Amazon Prime, Hulu... I'm a happy subscriber to all of them. GOOGLE PLAY ABSOLUTELY SUCKS! Don't waste your time or money

I really enjoyed this. The workouts get my heart pumping and every week I feel stronger. Life gives me newfound motivation and my all work can do perfect time. Now I have the best dating plan. Super easy to track my progress & The workouts are efficient. This is very user-friendly and fantastic! 100% recommended.

I purchased a gift card for $100 and when I went to redeem it it's not working the receipt from the store says activated so I called Google Play customer service and it doesn't work I don't know who to reach about this matter the store won't give me a refund even though I have the receipt because it's a gift card does anybody know another number I can call I feel like I just had $100 stolen from me
The customer service number says call back during business hours and when I call back it's the same recording even during those hours is there any live customer service I can talk to you and the number I would appreciate it thank you it's a Google play gift card
The message when trying to redeem it says need missing info I don't know what info it needs

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Google neglected to vet a developer, and as a result, they have been providing no support for their in-app players, and reports go un checked. Players are subjected to harassment and then are ignored when reporting to the developers. I requested a refund for all in-app purchases. And was met with a rude Google Play representative named Judy. I requested a survey and was not provided one. I attempted to connect to the chat again and was met with rep nicklaus and requested a survey and was ignored. Then my support chats would no longer connect. They blocked me out of the Google play support system. I would like to speak with legal in regards to this.

Noted the flaws and bugs of an app in a constructive criticism way, but Google's new automated systems even takes that as too agressive and it's now useless to state why on the low score ad it wasn't "friendly enough". So writing a text review is now useless.

Google Play breaks into people's financial account's. Stealing your money out of your bank account. I had to cut off my bank account card information, dispute transactions that I didn't which I was not aware of. When I try to notify Google they charged me even more money without my authorization, or even my Knowledge.
If you try to contact them, please be advised that they will steal more money out of your account since they already have your account information on their files.
Considering the fact that you're using Whatsapp, cash app, Amazon, etc.
As I speak right now,right now as I'm typing, there is pop-up blogs that keeps interrupting my phone calls, internet searches, etc from Google Play Telling me that my phone have a virus when my phone is BRAND New.
Smh‍

Do not purchase gift packs of google play cards. They are made cheaply, with paper cards, so when the sticker is removed to redeem code the code tears off with the sticker.
They Do Not refund for the faulty products and you will just waste money.

Even as I was paying monthly on my app, they were still charging me weekly as well. When I noticed, they advised that I didn't meet their refund policy. What a joke...even after I stopped the weekly debit, they still taking my money... have to toss my credit card and get a new one and my advice is never add your card to google.

Just another typical biased big tech company who only cares about $$ and control. I can't access any app they don't like. They have bull$#*! excuses while an app like CashApp who continues to steal from people is allowed.

Been buying in game purchases for years and reached the platinum level so a perk is you get a box to open every week gives you up to 100 points wich is 1.00 dollar so I've kept track for the last 24 months mist points 6 which is 6 cents my average is 3 cents be advised my total spent over 2 years was 4,564 dollars. What a joke and insult to give pennies to someone spending that much. Google a greedy scam like the rest

For over 10 months Google charges me $4.99 to $10.99 a month. Sometimes twice a month. I can not use my debit card on my Google account but someone I don't know can. I tried many times to get this fixed but can't. I even tried getting a new card but it cost $50 which I do not have because Google is letting a stranger take my money. I just want them to remove my card from the other account or accounts that are not mine. It's been over 10 months trying to get them to stop charging me for other people's Google accounts.

My gift card can't be redeemed. I get a message that it was redeemed but there is no record on my account of any purchase and I did not redeem it. This has happened to thousands of others. And they won't provid
E any way to contact them. RIP OFF! Bad news!

Google Play charged me for a purchase the day after I had already requested to cancel the payment! And yet they have the nerve to charge me and state that they will not give me a refund. What kind of bull$#*! is that? I cancelled my purchase request and yet they still went ahead and charged me the day after I requested to cancel the payment.