Google Play

I had a Google Play account for Kahoot. I contacted Kahoot and canceled that account. Two months later Google Play billed me for it and now they won't refund my money. I even have an email from Kahoot.

Why in the goddamn everliving $#*!ing hell does the reviews limit you to 500 characters. I was trying to talk to these dumbass devs that are trying to shove this feature up everyone's asses and I'm trying to explain to them why this is a $#*!ing bad a idea and the $#*!ty $#*! excuse for an app store limits my review to 500 $#*!ing characters. You try to $#*!ing review a game in 500 $#*!ing characters. Better yet, try to explain to us why your marriage is failing in 500 characters or less, tell us why your kids don't love you in 500 characters or less. $#*! you $#*!.

My 5 year old daughter spent £30 on a game called Roblox without my knowledge or permission I researched the game and realised its not suitable for her so I contacted Google Play Support and explained the situation that she's only 5 the game is for 10+ she didn't have my permission and they've refused to refund me the £30 because it doesn't meet there policy what a joke least its only £30 and not £300

I have been having negative experiences with games which claim to pay cash which I downloaded and saw advertised on games that I downloaded from Google play,
The short of the matter is,, outside of the twelve hours per app it takes for users like me to learn that the apps don't pay out and the advertising is false, Google become an instrument for these losses of time, huge let downs and false advertising because they don't require or seek truth about these games or claims independent of what the developers or other game reps tell them, nor does Google play require their services be delivered within a reasonable time.
The app mentioned here is called Fantasy Blast., it was downloaded on Google play.The problem is I won $1,000 dollars on this app which was promised to me if I watched 30 more videos (which are primarily advertisement for other games and one repaet ad for credit Karma) and waited five hours I watched the videos and waited five hours only to be told I had to wait an additional 49 hours and watch fifty more videos without stopping...
In short Google needs to protect it's consumers from predators making false claims about their products and services by initiating a review of their products before or after complaints or negative reviews are made against them and eliminate their products from the Google play store if they are found to be rooted in creating false expectations for consumers.

I paid for boomerang app 6.32 and they kick me off the app and kept my money I'm not happy about to peed off now I'm hesitating about doing business with Google play anymore I suggest you too thieves

Google Play now takes partial payments out of your account if you don't have the full amount for a subscription you purchased. None of the subscriptions I have accept partial payments, so I end up left with no money in my account and no subscription to enjoy. I have tried to find a way to reach out to customer service, but they're not available due to "the pandemic" - as if that is somehow a viable excuse anymore. I will NEVER make another purchase on the play store as long as I live. GIVE ME BACK MY MONEY AND GET YOUR ACT TOGETHER

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Downloaded a tile game via just play, everything OK,till I got passed level 250. Reached 500 got nothing from just play just pathetic emails saying they hadn't received the appropriate email, 5 days of playing they advertise amazing results payments but THEY JUST SCAM YOU

Google Play does NOT work for the customer. They work for the developers. So when you attach a credit card, and it gets compromised through their service, they will do EVERYTHING they can to punish YOU for the breach, not the developer who made unauthorized use of your card. Thank Jesus Capital One actually cares and protects their customers. Rest assured, to Google, you do NOT matter at all.

I don't know why they allow any trash like copypasted clones of "clash of clans" stuff. It's so annoying and hard to find really interesting and useful content. Please, clean that pile of garbage.

I didn't order and don't want a book that dropped into my google play. They won't refund and there's no option to explain to them. Just a no reply email address with their computer says no answer.

I bought a minecraft map which hasn't loaded for 3 days now. But google said that:
So my questions is - how come I pay via google play and I buy something which doesn't work and they leave me with an unworking map and send me to the developer? Never ever will buy anything there again. A rip off.
Google Play

Hi,

We hope this email finds you well. Thank you for contacting Google Play Support.

Issue status

We received your refund request of PLN 27.99 for Minecraft Store Item 6 (Minecraft), Transaction ID GPA.3347-7166-2815-*******, but this purchase doesn't meet with our policy. We understand that this must be frustrating and apologize for any inconvenience caused.

Learn more about our Google Play refund policies.

Next steps

If you need help with an item that you purchased, like activating it, it's often faster to contact the developer directly. You can find developer contact information on the app's page in the Play Store under the "Developer" section or on your order purchase receipt.

I purchased an app yesterday morning on Google Play. It's purchased directly on Google Play, not an in-app purchase. Then I found the app not working as expected, so I requested a refund right away and that was just a few hours after the purchase. According to Google Play's refund policy, the refund window is 48 hours, thus that refund should be eligible. But Google Play refused to issue the refund, and their customer support kept telling me to read their refund policy, and also kept mistaking that my purchase was an in-app purchase. Then today, after having contacted with several of Google Play's online support reps, I was told that my money had been sent to the developer and that I had to ask the developer for the refund. I have told Google Play that I had contacted the developer but received no response, but Google Play doesn't care. And even until now, it's still under 48 hours after the purchase. I have used Google Play since the Market time some twenty years ago but Google Play has now become extremely discouraging and disappointing!

After more than a dozen emails and online chats, Google still repeatedly denied their fault and refused to offer the refund. Their Customer Support staff were still ignorant about their return policy's guidelines. Finally I got hold of the app's developer and he helped by initiating the refund for me. Now I have got my refund, but Google still owe me an apology and an explanation of why my refund request was turned down.

Why did you pro-Russian / Anti- American cowards cave in to Putin and remove the Russian opposition voting app which was the only way opposition candidates in that dictatorship could communicate with voters.

We only use google play once in a while to download books for my husband on our tablet. I wanted to download some books for him for an upcoming trip and bought a $25 google play card at our local store to pay for it. I went to download the card within just an hour of buying it and got an error message that said "we need more information, please click here". When I do that it said I have to fill out a form and submit pictures of my card and receipt which I did. I also tried calling the phone number on the back of the card but due to being short staffed, they have not live customer service to help you have to do everything on line. Well after a couple days of waiting I got my response. I got a short letter that simply said your appeal request is denied. WTF! NO reason, nothing, just "denied." So now I am out the hard earned money I spent because their system is screwed up and there is 0 customer support. I will NEVER buy anything with them again. Sad a company has to treat people this way.

They steal your hard earned money, they get your money, but don't keep their part up. I'll never buy another google card again. Very unhappy, you don't even deserve 1 star

I made a lot of in-App purchases through Google Play over the last 2 years (Covid-19 syndrome). For this reason, I started to keep a record of all my purchases, just to ensure I don't go crazy with the purchases. I did this religiously and never missed making a record. There was one purchase I didn't make. I contacted Google Play and after almost 2 weeks, they sent me a standard reply as follows: "we were unable to confirm fraudulent activity in this case, so no refund will be provided by Google at this time". Every time I made a purchase, I got a receipt and I "e-filed" them religiously in an e-folder called "Google Play". I have no record of it and I have no receipt. But Google won't investigate. The case is close. Period. Also, they didn't use to charge me HST, over the last 2 years. Suddenly, they just decided to charge me HST, no explanation. I used to play all kinds of games on my iPad, but because Google didn't charge HST, I started playing my game on my Samsung phone. I am going back to my iPad now. IPad made mistake too, but they look into it and refunded me. They are also polite and prompt with their investigation. I would recommend players to stick with Apple. Google is arrogant and not service-oriented.

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Well no one can give can compete the intelligence of Google. These guys are doing tremendous job. Google play is an innovation where users can download the latest apps easily.

I hate googleplay now more than ever, year after year this app is becoming more and more crappy by the minute, not to mention having useless garbage apps, I hope this app ceases to be no more.

WHILE I ATTEMPTED TO CANCEL MANY (FREE TRIAL) APP SUBSCRIPTIONS THROUGH THE (GOOGLE PLAY STORE)... THE APP SUBSCRIPTIONS (MYSTERIOUSLY) DO NOT APPEAR IN MY (SUBSCRIPTIONS LIST)... THE (GOOGLE PLAY STORE) WILL NOT ALLOW CUSTOMERS TO CANCEL (APP SUBSCRIPTIONS) DIRECTLY THROUGH THE (SPECIFIC APP)... SO THEY WILL CONTINUE TO CHARGE THE (CREDIT CARD OR PAYPAL ACCOUNT) ON FILE WITH THE (GOOGLE PLAY STORE)... CUSTOMERS NEED TO (CANCEL ALL PAYMENT METHODS) WITHIN THE (GOOGLE PLAY STORE) TO (STOP!) BEING CHARGED MONTHLY SUBSCRIPTION CHARGES.
THIS SMACKS OF A (GOOGLE PLAY STORE) SCAM.

We were watching a movie.
There was nothing wrong with our internetconnecton or chromecast...
The movie paused without a reason, and had to load 5000 times during the movie...

GOOGLE PLAY CENSORS ALL NEGATIVE REVIEWS. WHAT IS THE POINT? GOOGLE PLAY CENSORS ALL NEGATIVE REVIEWS. WHAT IS THE POINT? GOOGLE PLAY CENSORS ALL NEGATIVE REVIEWS. WHAT IS THE POINT? GOOGLE PLAY CENSORS ALL NEGATIVE REVIEWS. WHAT IS THE POINT?