Overview
PlayerAuctions has a rating of 4.4 stars from 2,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Mind that my personal "bar" of what a good account deal should be is very low but I gotta tell ya this is the deal of the century for me because I was expecting to pay double this but only got it below 100$ and it had most jobs already maxxed out. I love it! I am set for a long while =D
This is the best for me. I started playing OSRS again a couple of years ago but it was only last year that I started getting some gold outside of the game. This comes from a recommendation and I'm glad I followed through with it. Each purchase is always safe and cheap. More power to you guys!
Happy to know we're able to help with your return to the game. Thanks a lot for this, Bryce.
Secure channel and everything was private
We had communication and everything was clear, he provide easy instructions to change details
After getting the account, I saw everything was correct base on offer, an honest service
Thank you for sharing this kind review, Nathan. Hope you enjoy your purchase. :)
They do not vet sellers and provide no assistance with refunds from scammers. I sent multiple emails asking for help and I was told I would have to wait, over 7 days of having money tied up for no reason
Hi Nathan,
I'd like to note that there may be a misunderstanding with this; you're giving us a negative rating for a service you received. Our system assisted you with a refund and you are being refunded now.
When you placed the refund request, our team informed you that your seller was still within their delivery guarantee. In order to keep cancelations fair, they may only be done if the seller's delivery guarantee has lapsed/expired already. In this case, you chose an offer where the seller's delivery guarantee is 48 hours. It has not taken 48 hours yet when you canceled the order. In this scenario, if they are still within their delivery guarantee, they are required to approve your cancelation.
Perhaps what you wanted was to cancel the order without giving the seller their right to confirm the cancelation. I'm afraid this is unfair; you are not canceling an order with us, you have not ordered from us but from your seller. What we do is facilitate the trade between two entities: you and the seller, and again, to keep this fair, we need to hear from both parties. Barring that, if no response from the other entity is made, that's when we can close the order after 72 hours. At no point is this "7 days".
We acknowledge your freedom to write any review that you wish, but your appeal to the public to not use the site is contradictory to the service and protection you received. Our system provided you a refund. If this trade had been without a middleman service such as PlayerAuctions, you may have had difficulty getting your money back — if at all. It is false that you received "no assistance" with a refund. It even states in your screenshot where the order status is "Buyer canceled early", not pending or anything.
The vetting process you are looking for is also contradictory to the services we offer. If you are looking for guaranteed trades where cancelations will not happen, then there would be no point in a middleman service like us. We exist to ensure your trade is facilitated and that you receive the order — and if you don't, you will get a refund. That is what happened with this order.
Regards,
Richard
I really like that they took great care of the handling but even so they were fast in completing it. Very useful for time restricted people and it lets you enjoy what you purchased right away.
More to come!
Happy to hear you received the order quickly, Brian. Thanks a lot for the kind review.
Have done many wonderful trades as I continue to use this site. So far, had 2 bad trades but site refunded me though the wait period is long at around 2 weeks for each. Still, all transactions have been honest and good. :D
Thank you so much for the kind sentiments, Emre; we really appreciate this.
I have reached level 2 status last week and am very happy to continue my sales. At first it was only a side hustle but PA team continues to assist me with orders... always with great communication. So far I meet very kind buyers who love my store :D thank you for this chance and always looking forward to the next sale!
Thanks a lot for the continued sales, Rayan! And congrats on reaching level 2; we appreciate all your hard work and we wish you all the best!
Ordering requires some effort because you need to show some identity and this takes a few minutes, so know this going in, it's not instant. Thankfully, only needed to do that once.
The other side of it is a legit service though. You get what you pay for and sellers so far have been professional. No scummy crap going on and just business for these guys. I've bought gold twice and tried different sellers and both had good handling.
Thanks a lot for the kind and detailed review, Marcus. We really appreciate this!
I may have gotten a little rude in the email calling it a scam I didn't know the replies take a few hours and I was worried about the payment but in the end I got the order and I was correctly charged. They still talked to me pretty nicely and I thought it was nice of them.
So yeah don't be a big dumb dumb and just wait for them to complete verification, check your order, check your card charge and it should be fine XD
No worries, and thank you very much for your concern, Kyle. If you need anything else, just let us know in your ticket anytime.
The seller made attempts to give me a dud account and I reported it to them immediately. It took 4 days because they require proof of it which makes sense and they finally closed it and refunded me. Not the best turnaround but I guess that protection stuff really means something. I'm sorry I'm not gonna buy another one not you guys fault but this got me stressed a bit. Thanks for the refund though.
We apologize for the stressed this caused. That said, I'm happy to hear that our system was able to help you with a refund. Thank you for the kind review, Logan.
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Business History
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your kind thoughts about the purchase, Garrett! Happy to hear this!