PogoReviews 302

My 9 year old put in his age, which is required before playing games. Now I can no longer play anything on the computer that he put it in because of age restriction (that is what you get for being honest). Dear Pogo, people of many ages use one computer and this is a big flaw in the system. Even If I wanted to subscribe/join... guess I can´t, what a joke! PLEASE DO NOT ATTEMPT TO PUT AGE YOUNGER THAN 18 to confirm this, you will be pi**ed. Please see image of what I see every time I open ¨pogo¨ site on this particular laptop.

Trying to figure out how to even contact Customer Service (what a joke) is not at all easy to figure out and once you do, especially if lost GEMS or CREDITS in play, it is pretty much, your loss and "our techs are working on it". Even when you option to talk to a Tech, same response. Ask to be referred or be given a link to resolve a GEM or CREDIT issue and "Once resolved they will decide what to do". Now my wife and I have been with POGO over a decade as well; and that means nothing. With the phones, the Agents we have spoken to, English is not their first language and everything is obviously written out on what they say. Games like Monopoly Sudoku with a huge list of CREDITS not applied and getting ERROR messages should be removed until fixed; they don't care if there are hundreds of reports with the same issue anymore. I would NOT recommend anyone pay for POGO membership much less buy GEMS. POGO has changed and not for the better.

I was a member for almost ten years. Now 3/4 of the games are missing.:(
I think I'll be retiring my membership. This is so sad.

You think your playing bots but I found things turn slow and deal cards fast. That's because people are connecting through other sites. Screw it up for a while and it tells you player disconnected. EA Sports purchased Pogo so got rid of rewards and turned it in to a purchase website. You don't even win tokens anymore. The price now is the same for at least 200 less games. There are now very few fun games to play. I'm ending my membership on renewal due to someone in EA Sports took out $500.00 right after paying my dues last Christmas and I had to file a dispute. EA Sports Employees are not Trusted after that. I don't recommend anyone to give EA Sports your credit card information!

I played games on Pogo for years, many of those as a club member. I let the club membership lapse a couple of years back awhile (I had no time for it for awhile), but recently decided to peek in on it again.

Seeing the dreaded EA logo, I had a feeling I would be in for disappointment. Was I ever not wrong.

First of all, I found that all my points (or whatever Pogo used to call them) were just... gone. Along with all my custom minis, and the little bits and bobs it used to be fun to do challenges and win points to collect.

From other reviews I see that some folks (likely lacking in prior experience dealing with EA) have tried reaching out to their... *hack*... *cough*... "Customer Support"... for help with these and similar issues. At least I already knew not to waste the time.

I stuck around long enough to try a few games that didn't require me to shell out $$$ for a renewed membership just to play. That's when it became painfully obvious Pogo's gone microtransaction-happy. A $72 a year (monthly) subscription just isn't enough for them. These new games are going to require "tokens" or "energy" or "sand dollars" or what-not to play, and they are clearly set up so that not long after you're hooked in, you'll find you can never "earn" enough of these resources through normal play to keep up with the growing "cost" of that next round.

Do I want to play the next level of some puzzle game now without endlessly grinding through boring stuff (if they've even made that possible) to earn enough tokens for it? Looks like I'll have to shell out extra $$ then. I mean, who hasn't got spare bucks lying around for that kind of nonsense, right?

Or I could just move on.

I avoid games (and companies) that employ this kind of business model like the plague. Anyone else who doesn't like burning money for nothing should probably do the same.

R. I. P. Pogo

The new Scrabble game format really sucks. You cannot see the whole board while playing. To get the whole board, you have to manipulate the screen. The old format was user friendly. The new format is hard to use and looks like crap. It looks like it was created in the 1990's with half baked graphics. Pogo got rid of my two favorite games, Word Whomp and Euchre. Now they have screwed up Scrabble. I suggest that people look for other platforms for playing games. I am. Pogo is failing and they have no one to blame but themselves.

WASTE OF TIME. DO NOT REGISTER.
DIFFICULTIES REGISTERING. TOO MANY SPAM EMAILS. GAMES CONSTANTLY INTERRUPTED BY ADS.

I was with Pogo for a really long time then I stopped playing come back everything changed you have to spend gems for games that should be free. Unfortunately I paid for a year I will try to get my money refunded but doesn't look good why did they have to change so much. Lag time on some games is really HORRIBLE!

Since there is no zero rating, I have to give them a one... which is one more than they deserve. They are thieves because they took eight months of my membership and never answered one of the DOZENS of e-mails I sent requesting assistance. There was a change in their website, so we then had to use our e-mail addresses to log in. As my user name began with a "V," I was one of the last to be changed over from using the user name to using the e-mail address. IT NEVER WORKED. I tried and tried, but I could not access my account and those money grubbers never once responded, despite my using their "help" button... which gives you stock answers and zero assistance. Since I had several friends I enjoyed meeting online in the games, I ended up buying a new membership and lost EIGHT MONTHS that had been already been paid for. 2) The games also changed. While they don't tell you, they mix members with non-members and you end up waiting on people as they have to watch ads... but you don't know this because you, as a paying member, receive no notification. 3) THEIR RATING SYSTEMS ARE A JOKE. I loved playing one particular game, but found I lost points after I had won four in a row. The system was so inconsistent, but it was obvious that it didn't work properly. Too bad. 4) You could be an expert in a game and you would be playing with a partner who was a bare beginner and you had no way of knowing this. 5) There was no way to vote out disruptive players and they didn't give two craps if you complained because THEY DON'T RESPOND TO QUERIES... EVER. 6) The games had bugs and you would often find yourself "frozen" in the middle of a game or even worse, suddenly ejected because Pogo "belched." 7) They have a bad language filter that would bleep out simple, everyday words that were NEVER curses, but you could write a word like t h i s and write anything. Uh, what? Not to mention that the vast majority of players were way over 18.8) The games went from decent, yet simple, graphics to sexist/cartoonish (skintight FA uniform, spades characters looking like stereotypical 40's mob types... including the "heavies" and "woman of questionable integrity" and on and on. 9) You couldn't get rid of disruptive/delaying players so people would be stuck for 20 minutes or so or had to quit just to be able to play. 10) and to reemphasize this: THEY NEVER RESPOND TO ANY QUERIES. THEY TAKE YOUR MONEY AND LAUGH ALL THE WAY TO THE BANK.

They took away prizes, i never even won anything in years of playing but the chance was so fun i often bought club pogo for full years. They ruined the site!

I canceled my account after being a member since 2003 for the fact that the weekly challenges hardly ever have the games I enjoy playing. Now I come to find out that the games I actually enjoy playing you have to be a club member to play. That is complete hogwash! I am not going to pay to be able to play the games I enjoy. I can deal with ads but to not be able to play my games because I am not a member told me I made the right decision. I am done with pogo for good.

Not only have most of the really fun games disappeared due to the discontinuation of Java and Flash, there is virtually NO customer service with Pogo anymore. You might as well be talking to a wall. The so called "Mods" are game Nazi's who have nothing better to do but bully and censor, the site is rampant with the same old cheats and the games are boring. I play Scrabble only and use new accounts on guest passes to play. I will not join again, ever.