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Pogo Questions & Answers

301 reviews
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Here’s what consumers have asked with answers from Pogo staff and previous consumers.

13 questions answered
8% answered in 1 day
Question:

My service has been shut off even though they have my charge card and i tried to pay but with no success and no phone help available. what is the problem? first they wouldn't accept my password then i changed it now i don't know what to do.

Answer:

I also cancelled and had to change my card so they could not charge me. This is a suck site and I would not ask or tell anyone to get it. I would say Stay! Away!

By Bertha M.
See more answers (3)
Question:

Answer:

Probably not. Worse than a casino. Pogo has been not working more often than not. Just another ploy to keep your money coming.

By Jenn O.
See more answers (2)
Question:

How do i cancel my account? they have my credit card.

Answer:

Go into your account and delete your payment method

By Jerry D.
Question:

What the heck has happened to pogo????

Answer:

Discontinuation of Java and Flash has killed the site. Never to be the same again. Their new formatted games are boring kiddie games, not for adults

By Jerry D.
Question:

What has happened to pogo.com games? i rarely am able to play a full game because of some glitch: unable to place letters on the board, board freezes.

Answer:

That has been going on for years. I left about 5 years ago. They will never fix anything. They added new games but didn't fix existing. They don't care about you. They just want your money. Too many free apps out there. Save your money

By Jenn O.
Question:

Why did you shut down

Answer:

Once they updated the game I was unable to access. I tried working with several of their technical people with no success and finally cancelled my account. I had to fight to do so. I was only interested in one game to begin with.

By Amy S.
Question:

How do i get a refund when i cancel my membership?

Answer:

Was told by ea there is no more pogo how do I get my 40.00 refunded

By lynn g.
Question:

How do i get a live person to talk too?

Answer:

You can't. You can try EA but you will wait for hours and it is only chat.

By Victoria S.
Question:

Why does your site suck $#*! more than normal?... as a free player in 2006 i became a member but now as a free player i cannot and will not play another day.... what has changed? is it greed? is it the future of onlime gaming or is it pogo?

Answer:

CoIrision and greed

By Dino V.
Question:

Can't login to pogo on microsoft edge or explorer, i have tried everything. any ideas

Answer:

They have no # and are living on your card. You will have to cancel your card to get rid of them or you will be charge again when the time come's to renew. They renew by your card #. Get another card to keep this from happening.

By Bertha M.

Can’t see your question? Ask to get answers from the Pogo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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