website thubmnail of Points2Shop

Points2Shop

How would you rate Points2Shop?
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Idaho
1 review
1 helpful vote
Follow criss s.
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Very good site scam free and now i can get stuff that i dont have the money to wast on!

Date of experience: November 12, 2012
Louisiana
3 reviews
18 helpful votes
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Points2shop is a rip off
December 17, 2015

I was using points to shop for over 3 years and had not had any problems until last Sept. I placed an order on the site as I always do, and then I recieved the block on my account. I contacted them about this, and was told I was blocked because my phone had"roaming" on it, and that is not allowed. I argued about this, as my phone is not roaming, nor is it AT&T service. I was told smartphones were not allowed on the site. I agreed to use my laptop to access the site, and solve the problem. They unblocked the site, and then I went on for a while and earned more money. I later went to cash out only to find my account again blocked. This time it was a "proxy" being used on my laptop. I again requested the block be removed from my account, and again it was removed. I placed an order through my friends smartphone, and was again blocked. This time, orders cant be placed through a phone, only the laptop that they wont accept.So this time I borrowed a tablet from a friend with a totally different connection, installed the mobile app, and requested the block be removed. I asked them if this time everything was ok, and the block removed, and it was ok to order. They gave me the go ahead, only for me to get blocked again. This time it was the roaming again and some nonsense about the type of connection.The summary is that this site is a scam. They will do and say anything to not pay you and make you look like you are at fault.If a true scam artist was looking to rip off, it would be for more than the cheap crap they offer on that site. They flatter themselves into thinking theyre something special. Their "rules are ridiculous, and at some point you will violate them. Dont waste your time and get a migraine from this site as I have. I lost $21.45 from this site, and a lot of time.

Date of experience: December 17, 2015
Janna D. Points2Shop Rep
over a year old

Hello Tina,

We are extremely sorry to hear about your experiences. Unfortunately we do not allow the use of proxies on Points2shop and accounts are automatically blocked when proxy use is detected. Many people use proxy servers to bypass location specific website features (such as geolocation), or to provide an element of anonymity and security. For example, a user residing outside of the use can use a proxy to access US only surveys on our network. This is fraud which is why we must be very strict regarding the use of any proxy. Market research companies target their surveys to specific locations and demographics, we must ensure that these requirements are met and that no users are fraudulently gaining access to and completing these surveys.

However, we understand that not all proxy use is malicious. There can be many causes which might cause your account to be flagged for proxy use. Including but not limited to: Using the private browsing / Incognito feature in browsers, Data monitoring applications, Anti-virus software, Device/browser settings and VPN add-on etc.

We have contacted you requesting further information so we may locate your account to review the ban on your account and provide you with more support on your proxy issues.

Kind Regards,

Ohio
1 review
3 helpful votes
Follow Chelsea W.
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I am a member of many survey sites for about seven months and this is the only one I regret joining. I rarely used it, because it payed so little compared to the other sites that I belong to. Also, they had a large number of technical problems that prevented being able to access many of the surveys. I regularly got e-mails from Points2Shop saying they missed me because it had been so long since I had logged in.

Then, like other people, I recently got blocked for supposedly having multiple accounts. I have been going back and forth with customer services and they give me no explanation on why they are accusing me of this, even though I have made it clear than I am baffled. Now, they are demanding I send them a copy of my driver's license and a bill to prove my identity. This seems very suspicious, especially since I have been given no explanation for why I am being falsely accused. I have followed all the terms and conditions. Also, all the survey sites I belong to partner with the same set of companies, so why does Points2Shop pay so much less than the other companies?

Now that I have done some reading online, I see that they block people's accounts like this on a regular basis. Also, I have now seen that they have an F with the Better Business Bureau: https://www.bbb.org/atlanta/business-reviews/market-research-and-analysis/points2shop-in-alpharetta-ga-*******. I am done with this site. Luckily, I had only earned about $10 worth of points.

Here's the other survey sites I belong to. They seem legit; I have received payments from almost all of them, some multiple times. They have A grades with the BBB, also (with the exception of Valued Opinions, which I couldn't find BBB info on). Just be careful, because some of these sites advertise other survey sites.

opinionoutpost.com
harrispollonline.com
valuedopinions.com
vindale.com
inboxdollars.com

Date of experience: December 31, 2016
Janna D. Points2Shop Rep
over a year old

Hi Chelsea,

If you were blocked for multiple accounts then your account was most likely identified as having some sort of association with another account. We ask for users to verify their ID so we can confirm the information provided on your account is correct. In the case of multiple accounts this is especially important as it is common for fraudulent users to create multiple accounts with different identities to cheat the system. Please note, I am not accusing yourself of such practices, I am merely explaining why we are so vigilant when it comes to verifying our users identities.

I am also sorry that you are frustrated by the amounts our surveys pay. I understand that the amounts offered for some surveys can sometimes be less than desired. However, we do not have control over the amount our clients are willing to pay for surveys. When it comes to surveys we put our users first and one of the ways we do that is by presenting users with the surveys they have the most chance of qualifying for. For example, if there is a 50 cent survey that has an 80% chance of qualification and a 75 cent survey that has a 30% chance of qualification we will show the 50 cent survey first. It is also important to ensure your profilers are always up to date and accurate as we use them to help match users to surveys.

We have also created an extension for chrome which enables users to earn an extra 20% on top of all internal surveys they complete. This extension not only enables users to increase their earning potential, but acts as a tool so we can diagnose problems with studies and report these issues back to our clients. This enables us to remove or fix problematic studies to improve your survey experiences.

If you can respond to the support ticket to verify your ID and discuss your account then we can unblock your account.

Kind Regards,

Italy
1 review
0 helpful votes
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Non paga. Points2shop
March 13, 2024

Ho fatto una richiesta di pagamento a Points2shop più di un mese fa ma non mi è mai arrivato niente.( Ora si appoggiano a Tremendous per evaderli).
Li ho contattati ma non rispondono. In contemporanea però i sondaggi continuano ad arrivare. Ovviamente per ora non li faccio. Riprenderò se mi pagheranno

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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It is great fun easy site to use and service is great items are free

Date of experience: December 2, 2012
Illinois
2 reviews
0 helpful votes
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I love points2shop.com
February 10, 2013

I love points2shop.com. Its easy to use. And its fast easy purchases

Date of experience: February 10, 2013
California
1 review
0 helpful votes
Follow andres p.
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Its an amazing site and the best thing to do to get free awsome prizes.

Date of experience: February 5, 2013
GB
1 review
0 helpful votes
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Awesome, I have earned lots of points and bought products already after only 2 days!

Date of experience: October 4, 2012
California
1 review
0 helpful votes
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A website that gives you free stuff. What is there not to like about it?

Date of experience: September 24, 2012
Massachusetts
1 review
3 helpful votes
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Banned for no reason, money I earned was taken from me, would not recommend.

Date of experience: April 12, 2013

Overview

Points2Shop has a rating of 2.2 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Points2Shop most frequently mention and multiple accounts. Points2Shop ranks 38th among Points Shopping sites.

service
15
value
12
shipping
12
returns
13
quality
15