PokerStars

Upon closing my account (reason is irrelevant) they state "Please don't create other accounts as this is against our General Terms". In other words, "We don't want you back". This is the same message everyone gets and is not communicated directly when leaving, truly showing that they don't value their customers. After being made aware of this, I requested to not close my account and they still closed my account with an automated message - extremely impersonal and disrespectful. In the end I'm glad that I left permanently, knowing how little they care about me!

At first you'll have nothing to complain but when you'll have win some money you'll experience the worst luck of your life. There's clearly fake players (bots) who go all in with stupid hands and end up with incredible hands. Sometimes it could be legit but trust me there is no way to win a hand with AA or KK you'll be destroyed by a 5 and 8 or something like that. If you really like playing poker go to a casino or play with your friend. POKERSTAR IS A SCAM

Trust me if I could give 0stars that what they would get.

Fast enough to take your money, not fast enough to give you a win or a bouns.

You try and complain and they tell me they ain't reposing to it.

Stay through heck away from this website.

Play on this site for a little bit and you will realize that 90% of the time the 5% out will hit. Mathematically it's impossible but over and over and over again. It's a joke.

Purchased $30 of play money chips. Money came out of my checking account immediately. I was informed through Apple that the request was processed. I have been back and forth with whomever about why I did not receive my chips. Told to wait 4 days. I have purchased play money chips previously and received them right away. Something just is not right on this one.

PokerStars is a cesspool of unfairness, where regular players are favored like royalty while newcomers are treated like dirt. The site's rigged algorithms ensure that only the elite few can consistently win, leaving everyone else scratching their heads in frustration. Don't waste your time or money here unless you enjoy being taken for a ride.

Played 3 card poker and players got a natural straight. Game got cancelled. A few hands later AA... game got cancelled. Why you ask? Bc the scanner wasn't working at that time. But the times the dealers win it works just fine but when the players win oops not working. Let's be honest players are at a disadvantage when gambling. It's just facts. When we win and there is no fault on the players... pay them. I am going on a mission to write a review on as much platforms as possible. Go elsewhere. Not sure how good or bad the other platforms are but this one will take your money unethical.

Poker star is a place where you only deposit you can never win doesn't matter what tournament you play you might win 50 Cent if you're lucky I highly recommend you put your money and the real poker table at at your local casino. That way you don't play against AI and robots. Enjoy your loss

Pokerstars allowed me too open up an account,I forgot I had one previously or close it so I opened another 1,as soon as I opened it up I went and deposited a 100 and bam right after getting my money they froze my account and said they removed the email from there servers that I wouldn't be able too access my account...they haven't gave me back my money and they won answer my emails what a joke site

Was thrown out of winning hand, then when I inquired about it was switched to several different agents with no resolution? After hours of diliberation, I tried to withdraw remaining funds. They wouldnt allow me. Kept switching agents and asking for info that provided to there specifications, than told that it was not what they could use? ( need picture in Pdf format, did that and they said it was not a pdf?) Wtf? All in all they are stealing money or they have inadequate agents who dont know what they are doing? I put money in through intera, they take it no problem, but withdrawing is a problem. Dont waste your money. Thats why they moved their operation to the Isle of man, so there was no jurisdiction, when the take your money. Sad that a good site has become so bad. Keep my leftover funds. I wont be adding anymore and will be letting the many people ive informed about your site of how you treated me and you will lose alot players. Screw you

The game may not be fixed but their algorithm is way out of whack.
Play a few games on world series of poker and you'll see what I mean, PokerStars is the furthest thing from real poker.

This site is f joke and do not spend one cent on this site. They are a whole bunch of cooks and just being there to screw people and cheat on peoples money

Poker Stars is pathetic. I've never seen a site have to go through as much so called maintenance as them, and always asking to Update the "NEW" version to your pc. Then when you open it...NOTHING changed

Opened an account deposited 100 dollars lost that in 2 big hands. Deposited another 100 and was greeted with a message explaining my account was locked for an investigation. They won't return my money either. Whatever you do don't trust them. Something funny is going on. I saw many other complaints on the same subject.

If you have 5% equity you may as well have 50... the amount of bad beats and coolers is absurd. I was up to 500m chips and since then the game has had a vendetta against me. I turned the nuts earlier just to lose to a back door flush draw on the river. I think the software started taking my tilt in chat in consideration. Dog s*** game. Do NOT waste real money on this s***. Go play Bovada!

This PokerStars scam people do not play I have Q9 an an he have 8-10 of sute an he call of the time a make stare how he know he will make starre this happen 100 time with me not once this is $#*!

I have recently been playing on PS and wanted to withdraw. Once you go into the withdraw tab, it notes you are not verified and to send banking information over. I sent it over 3 times for it to get denied and came on chat where you advised I would need to verify 1st and sent another time. I sent information to this link to not get a response in over 5 days. Since moving to Ontario only PS has really fallen off and I could see this closing shop soon as their games available is bad, customer service is bad and overall experience is horrible.

Was playing 3-player spin tournaments all the time; I have seen players winning with a flush at least 7-8 times just in less than an hour! When I play live with real people, I see a flush maybe once in 3-4 hours, but at pokerstars you will see it every 5 minutes almost! And obviously, those flushes never come to you...

The card shuffling results in very strange hands that I never somehow see in live poker games...

Pokerstars is the absolute worst online poker game I've ever played. The software is a joke, The cards are not randomly generated as they claim. The Players the game attracts are an even bigger joke, you'd be better off finding yourself a Bingo game somewhere, if you sign up for that site that's all you'll be playing. All in with a pair of 3's, that's how 90% of the people on that site play. Absolutely ridiculous. Don't waist your time or money on this B. S. poker site.

They don't do what they claim. Sign on bonus is just a big lie. What they don't tell you is that you have to spend a good amount to get that sign on bonus and than they break it down so it's done over 5 days. Than playing blackjack every time I get 18,19 or 20 the dealer gets 21. Save your money. You will never win. Not even a lucky win. Stay clear.

What an unbelievably terrible experience. I deposited $1,000 to my account and it got immediately locked while blocking me from logging in. It took me a month of constant emails back and forth to them and supplying my ID and banking information 4 different times before I finally got a refund. There are lots of other places to go to vs dealing with this kind of service.

These people are thieves that is why they set up in the lawless nation called the isle of man. It is rigged, even the play money tables are rigged. Oh but if you lose they will happily sell you more play money. LOL. Someone should put all those involved with this scam in prison.

I don't understand why they must rigging the game mostly in favor of the higher stack or chip leader. Especially in Knock Out and KO tournaments I lost always with a better hand against higher stack. Most by runner runner turn river and Jokerstars gives you always hole cards nobody can fold. They say the game is fair. Yes if you know your winning hands are 9 2 or 7 3 off suited but nobody plays in that way. This is cheating and they should go to the jail. The only reason they do that is that so many players will re-buy and to fasten the tournaments. Greedy criminals. I hope once there will be an online live poker with real dealer.

Played a tournament game for 4 hours, got myself up to 100 x the blinds then sat and waited for very good hands. Got kk got beat by a which is fair enough lost 10 k then 5 hands later got kk again got beat to 87 they hit 87 lost half my stack then 4 hands later got a a went all in got called by q 10 off suit they hit runner runner for flush with hearts. Been playing real life poker now for 15 years and that just doesn't happen in short amount of plays. The site is a disgrace and favours big stacks. Will be taking out the rest of my money and won't be playing again. Thanks jokerstars