Popbrandbags
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Washington 2 reviews 1 helpful vote
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I ordered a handbag from this website claiming to be authentic Gucci products. When i questioned it, they removed the "authentic" after I placed my order. Stupid me, I should have checked first. When i received my item, it was not the color stated on the website. It was brown instead of ebony/black as stated. They claim to have a 100% satisfaction guarantee and will replace the produce if it is their fault. They refuse to replace my item and I'm stuck with it because the return address is in Japanese and they are no longer responding to my e-mails. DO NOT DO BUSINESS WITH THE COMPANY - THEY ARE NOT HONEST PEOPLE!
Date of experience: July 24, 2009
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members