Popopieshop has a rating of 2.8 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Popopieshop ranks 305th among Baby sites.
I got this dress for my little one and he loves it. It has rounded edges and is thinner than the other clothes she has tried We bought 2 dresses from another place and this is the only one that stays after all. It's been a few months of daily wear and the design has faded or done nothing. Highly recommended :)
Products not as described and damaged! They won't refund it either Don't trust the good reviews on this SCAMMER site.Probably fake reviews to trick people into buying
Cancelled an order the same day I ordered it, they mailed it to me anyway, without my knowledge. When it arrived I wrote return to sender on package, did not order. Now I find out the return address they had on the package is not theirs & they will not return my money. This was the last of 5 excuses they gave me. Scammers
Tip for consumers:
Scammers
Products used:
None, I placed no order
I ordered almost 100$ worth of clothes for my granddaughter for Christmas. Our very first granddaughter. I ordered on Dec 8. Received a tracking number. The number does not work at all. Have not received my order. Can not get anyone to email me back. Which is the only way to contact them. A big scam. So upset.
Tip for consumers:
Do not order from them
Products used:
Have not received, no tracking information that is correct , no response from them.
First, I was supposed to get free shipping and I didn't. I emailed customer service immediately and got no response. Then, our items were delayed and it took almost a month to get them. Third, an item arrived defective. I reached out again to customer service and was offered a 12$ voucher for their website (which doesn't even cover shipping), then when I refused I was offered a $9.00 refund. When I asked for a replacement item instead, they told me to ship the item to an address in CA and then they would refund me (of course I had to pay to ship it back though). 100% not worth it. Do not buy from this company!
Tip for consumers:
DO NOT BUY FROM HERE!
I will never buy from this site again. They advertise free shipping of orders over a certain amount and when you get your items postage is due. They claim it is custom fees and you cannot get your items until you pay the post office postage due. I reached out to them and they will not give me a refund if I return these items not opened like " return to sender" very bad business! Do not buy if you want to pay postage due! Very disappointed!
Tip for consumers:
Do not buy from this site, when you get your items postage is due! False advertising on “ free shipping”
Products used:
Na
I received a dress that was missing tule stripe in the back, also treads were sticking out on the back button area. I payed $17 for shipping and waited over 2 weeks to get it. Customer service representative told me to send it back to CA on my own expense. When I suggested that the shipping should be covered since the item is defective they never responded back. It's totally not worth the price, wait and flustration. I would never buy anything from that site.
Tip for consumers:
Stay away!
Products used:
None
Ordered clothes for my grand children. Took nearly 1 month to arrive and
When I opened the packages the cloth used to produce the clothes was
The cheapest possible material. I would be surprise if the clothes lasted
Two weeks. The items came from China and were definitely inferior products.
Want my money back!
Tip for consumers:
Buy AMERICAN!!!
Products used:
None
My order was not delivered to my mailbox as stated in tracking response. When I contacted the company they told me to contact USPS which I did. USPS said that the tracking number the company provided was not a USPS number. Now unable to get anymore information from Popopsie
Products used:
Children's clothing
Popopieshop delivered a quality product - as described online - and my personal logo came out looking great! I am very pleased with the detail and quality of the embroidery. Thank you!
Tip for consumers:
Good
Products used:
Good
As always popopie has provided an amazing shopping experience, prompt delivery, and the kiddos were so excited about their delivery! Everything fit true to size and is of high quality!
Dear Bryan P.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
They always deliver what they promise and have been good about responding to any questions I have. I will continue to use them for all of my custom items both personally and professionally.
Dear Michael S.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
Hassle free shopping, competitive prices, very fast delivery, and the perfect item to be added to a special Christmas present. Very happy and will definitely consider shopping here again!
Dear Kevin P.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
I love Popopie clothes! They are always adorable and good quality. The customer service is AMAZING. Everyone I talk to is always so kind and helpful. I will be shopping with them for a long time.
Dear Emma O.
Thanks for your support and feedback to us. It is our pleasure to provide the best service for you.
Please feel free to let us know if you have any further questions.
Here is our email address:service@popopieshop.com
Have a great day~
They were so quick with my order and provided information every step of the way! I love the quality of the products. So thoughtful and awesome! Will definitely order from here again!
Dear Jhon R.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
Very satisfied with the customer service. They are very quick to respond to a request and have found that they solve problems with prompt courteous service, excellent clothing website!
Dear Jonson H.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
I am always skeptical about ordering online, especially from a website that I am not familiar with. But I took a risk with this shop and I must say that I was pleasantly surprised. I will buy again.
Dear Haris J.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
I have ordered from popopieshop a number of times, and the quality of products has always been top notch. Delivery has been prompt. Exactly what you expect!
Dear James H.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
We are a long time customer in
Popopieshop and have always had the best service, whether for a unique order, a quick order, or invoice question. Their products are beautifully made and top quality.
Dear Wilkiam B.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
I found good products from PopoPie. I had a helpful and quick response in email when I asked about shipping coming over and also it was a fast delivery.
Dear Matson V.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
Excellent Service! I have used Popopieshop for several years to purchase products. The quality of the items has been high on every occasion and the service prompt. I highly recommend the company.
Professional and nice gesture i would say. I had ordered the wrong size once and when i informed them about it they immediately start the process of return. Reall nice experience
I'm regular customer of Popopieshop. With them since the very first. Till now they never disappointed with my expectation rather they maintain the quality from the beginning.
I ordered a dress for my greatgranddaughter, 12_24months I got what it says on it 120 which is 7plus, this is no use what's so ever I'm so very disappointed
Products used:
Girls dress
This store is very trustworthy, I ordered a dress for my baby and I got my baby's dress on time, I will order a dress for my baby again very soon thank you!
Easy to use website, products in stock and dispatched promptly. Received exactly the products I expected within 3 days. Happy customer, will be back.
Dear Bryan H.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
Dear James T.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!