They are working on adding support now. Still at trial and error phase. Hopefully it will all work out soon.
Staff went above and beyond to solve my issues. Product was easy to use for a novice
Fantastic help from Tedie@ PF.com. So patient and helpfull great system tell al yur friends about it. ++++++.
Hey Thomas, thanks for the kind words.
PF was very patient with a novice in this area. Resolved problem very quickly and efficiently.
Ive been doing this port forward thing for a LONG time and each time was a fail from youtube videos on how to. To random people telling me steps no matter what it failed each time now I found this port forward thing and well I got there how tos. And didn't work still so I was about to give up on port forwarding then I saw they would do It for me after giving up on this porting thing I ended up saying "eh why not ive did everything else" and im very happy I did at first the "port forward network utilities" didn't seem to work at all I did it and it said they were "not open" and I was thinking I was scamed BUT the support they gave me and never stop helping me until they got it working YES they got it working they walked me though step by step asking me questions and were and are very nice so far best support ive ever had they found out what was wrong with my porting and they got me though it and fixed it with me if I must say best support ever along with best porting they have a long list that's always being updated and best part of all they support so many routers I was shocked and if they don't support yours they will ask what router you have then ADD support for it theres step to step guides a system made for messages so you can talk to the tecks right off the back they say it would be fast reply no longer then 48hours but dam most only toke like 6 to 14mins if you need help or need ports open I would say get this its worth it trust me if I could I give it 10 out 10 but stars go to 5 so eh lol none the less best thing I ever got on my pc has to be this =)
Hey Joe, I'm sorry that you had a hard time with our product and our support. If you're having problems please use the built in support tool. You can connect to our message system and either Tedie or Allen will make sure that you get your port forwarded. We stand behind our product and we will get your network setup for you.
What Can We Say About: "PortForward.com"
JUNK. FRAUD. LIES.
The software couldn't do a simple port forward on our computer for our business. We followed every step that the program asked and then reached out to the company for help and it was a mess of "hold on's", "try it now's", "i am working on it's" and give me another few days. We asked as part of the agreement to have our computer and router correctly port forwarded manually by them. Was never responded to and was never corrected.
REQUESTED REFUND AND TOLD TO READ A SHORT VERSE:
All sales are final. If you purchase PFConfig and your router is not supported, we will try our best to add support for your router. We add new support every day. We will gladly add support for 1 router per purchase, and we will happily remote admin your computer and get your ports forwarded. Our support team is here to help you.
We offer a 100% guarantee, which means that if PFConfig is not able to forward your ports, we will remote administrate your computer and forward your ports for you personally. If we are not able to forward your ports for you, then we will refund 100% of the purchase price.
"They forgot to read the part where it says that if they "CAN NOT" port forward they will refund you.
I called Paypall and requested they refund us since the company will not and was told that we purchased a program and paypall does not cover it under buy protection.
BE AWARE WWW.PORTFORWARD.COM IS A SCAM!
If anyone wishes to reach out to us we are interested in compiling a list of people whom feel scammed by this site. Please contact us at: "*******@gmail.com"
Also this is the information to contact the admin who hosts the website: http://www.whois.com/whois/portforward.com
If we complain we can get them shut-down.
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They have indeed refund our company the owed debt and we can say they no longer owe us. We thank them for finally doing the right thing.
Sincerely,
G. G.'s STAR ENDING, LLC
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Hey Glenn, I'm very sorry that you are disappointed with our product and our support. We do our best to make sure that everyone gets their port forwarded, and our software is a huge help to both us and our customers. We respond to every single message that we get. If you didn't get a reply from us it's likely that your spam filter absorbed it.
I'm also sorry that you feel like we are a scam. We absolutely are not a scam and we work really hard to forward ports for people, often at a loss to ourselves.
Yes, if we can not forward your port we will happily refund your money back. In our experience most people just want their port forwarded and their problem solved, and we try to bring them that solution. I know that it's easy to assume that a company is a scam these days and a lot of people are wary of getting screwed. We are in this business for the long haul so our reputation is very important to us.
Once you've gone to paypal and escalated a claim there's nothing we can do except wait for them to review it. If your claim is out of review and you still want support, send us a message and we'll be happy to help. If you want your money back and don't want support that's fine too.
Again, I'm sorry that you feel like we are a scam; we are not. We are Jason, Dave, Allen, and Tedie and you can chat with us in the support system any time you want.
Got amazing suport from Tedie via Ammyy,
I was struggling how to open ports since i am behind
Multiple routers but Tedie fixed it!
Answer: Hey Beyond L., Generally speaking forwarding to multiple xbox ones using a single external IP address is impossible because they both require the same port. You should be able to forward to an xbox and a playstation at the same time with no problem. However, getting a port forward through a satellite ISP is not usually possible. You may want to contact your ISP and ask if they support incoming connections. Most do not, but it's possible that yours does. Further complicating things, while Mikrotik router's are amazing, they are quite possibly the most difficult router to work with. I used to have one myself when I had a wireless ISP and it took me quite a bit of work to get it to do what I wanted. Mikrotik router's are much closer to "real routers" than your standard home office stuff like DLink and Netgear, and as such they have some pretty advanced options. We have never been able to add PFConfig support for Mikrotik, but we have managed to setup some forwards manually in them.
Answer: Start by running our Double Router Detector. If you have 2 routers then you are going to have to either forward both of them or turn on the DMZ in the one closest to the Net. After that you can try creating a fake port forward pointing at your PC. Use port 1000 TCP and point it at the IP address of your computer. Then use our Port Checker to see if port 1000 is open. This will test if your router has a firewall or if your ISP is blocking something.
Answer: Please use the Message System on our site. You can get there through the software, or by clicking Support on our site. Once in the Message System we can help you get it working.
Answer: That's what we do. Start with our port checker first, which is free. If the port is closed then purchase the software and use PfConfig to open it. If you have any problems then Allen in support will walk you through the steps and make sure that your port gets opened.
Answer: We can most likely add support for it. Use our support system and Router Screenshot Grabber to get support added for your router.
Answer: Unfortunately because of the way Xbox live works it is generally not possible to get Open Nat on 2 Xboxes at the same time. Sometimes it can be done by forwarding 3074 to the first Xbox and 3075 to the second, but it does not always work. The only ways to have both Xboxes have Open Nat at the same time is: - purchase a second external IP address from your ISP (monthly fee) - put one of your Xboxes on a VPN, such as Private Internet Access (monthly fee) - forward 3074 to one Xbox, and 3075 to the second Xbox (free, not always effective) - forward 3074 to one Xbox, and put the second Xbox in the dmz of your router (free, slightly more effective, but still not guaranteed) So short answer is no, our product will most likely not work for you. It will help with the port forwarding, but it will not do the DMZ, and neither is likely to work.
Answer: If you mean that you are going to disable DHCP on the router's and have a single gateway, then yes. If you are going to have 3 gateways then you'll have to either: - double port forward (setup the forward in multiple routers in a row), or - DMZ the inner router inside the outer router In either case our software can help you, but it will be difficult to maintain. There are almost no good reasons to segment a home LAN, and there are many bad side effects.
PortForward has a rating of 2.8 stars from 92 reviews, indicating that most customers are generally dissatisfied with their purchases. PortForward ranks 3rd among Video Game Mods sites.
Hey Bryan, I'm sorry that you feel this way. Send me a message and I'll look up your support ticket and take care of this. We are not in the business of stealing money and we work very hard to support all of our customers. I don't want you to share your email address on here, but if you can tell me the first 5 or 6 letters I'm sure I can track you down. Otherwise, my email is jason at portforward dot com.