PortraitPuzzles

I bought a puzzle as a Christmas present for my girlfriend and used a picture of her on our trip in the summer. The puzzle quality was phenomenal! You will need a high quality picture with the original image link and not a picture that has been compressed by a social media site online, however, PortraitPuzzles explains all of that when you are in the process of uploading your desired picture for print.

The price was very affordable an I loved the feature of how you can customize the amount of puzzle pieces.

Also, I was very happy to find upon arrival of the puzzle that it included a box to house the pieces which also included the final desired picture on the cover of the box to help build the puzzle.

I would highly reccommend this site and product! Nothing but good things to say and it makes for an awesome personalized gift that you can build together!

The quality is outstanding! The customer service is excellent! Our small town Main Street organization ordered 100 puzzles for a Christmas event. In addition to fabulous quality and customer service, the puzzles arrived within a week. These guys are amazing!
J Roberds

For my daughter's 10th birthday, I ordered a puzzle. The puzzle is delivered on schedule and in excellent condition. My daughter adores her present. Even, the customer experience is excellent. The whole procedure is fantastic and easy to follow. Thank you so much for the great present. PortraitPuzzles is fantastic.

I emailed every online jigsaw puzzle maker and portraitpuzzles.com response, courtesy, professionalism and customer service was THE best! I ordered a 35X47" puzzle and was astounded with the quality of what I received. I highly recommend them.

My experience with portrait puzzles was amazing. I was putting together a 35x47 puzzle with 6 pieces and they did an incredible job. The walked me through the process of putting together a collage with acceptable quality, confirmed that my picture was acceptable and shipped within 1 business day. Quality of the puzzle was amazing and I couldn't be happier. Thank you so much!

I ordered a 1,000 piece puzzle. We got to the end and to our dismay, it was missing a single piece, right in the middle of my granddaughters face. Yikes. I contacted customer service. They said they couldn't send a single piece, so they would replace the entire puzzle. They didn't ask for the original puzzle to be returned. I didn't look forward to going through 1,000 pieces to find a single missing piece, but their offer was very fair. When I received the replacement puzzle, I was amazed to find it was entirely put together already! Incredible!

Puzzle looks very professional, picture is high quality. Also, had a mix up with the order (my fault) and the customer service proactively reached out to me to resolve it.

Awesome puzzle. Truly enjoy working on them. Material is the very best that I've seen. I highly recommend ProtraitPuzzle for those that love doing puzzles. Thanks GregC

A great and creative gift! I got one for my BFF with an old picture of us and she absolutely loved it! Also the product itself is very good in quality. I definitely will be buying again.

Portrait Puzzles is surprisingly professional. Don't let their retro looking site fool you. These guys are nothing but the best.

We ordered a puzzle for a family member that happens to love puzzles and also her grandkids. So why not combine both of her favorite things in life? We purchased a puzzle from portraitpuzzles.com since they were the top Google result.

Everything went smoothly. The order went out the next day and arrived at my door a few days later... just in time to be wrapped for the birthday party. The puzzle was a big hit. Everyone loved it. Extended family have been asking, "Who ordered the puzzle?" There is already a list of family members waiting to try this puzzle out.

Cut to a few days later... the puzzle is almost complete. Except it was missing a single piece. So I emailed portrait puzzles late at night. They responded first thing in the morning. They offered to send us a new one to make up for the missing piece. I was surprised to find out they also sent it with rush delivery.

They delivered a quality product on top of being fast and professional. I would highly recommend them again for custom puzzle making.

I have posted the following testimonial that I shared with the owner at Portrait Puzzles:

I ordered a puzzle from you a couple years ago. I am an avid puzzle person. I have put together over 20 puzzles, glued, framed and have hung or given away as gifts. I had wanted to have one of my dogs that had passed away. I was VERY impressed with the puzzle I ordered. Not only does it look like a framed picture but the individual pieces were cut into all kinds of shapes. I loved the fact that there was diversity in the pieces. For someone like myself who has completed and put together many types of puzzles this was among the better ones. Besides the challenging pieces, the material you use held up VERY well, in terms of not tearing when attempting to find the right ones that fit as well as glueing the final product. The coating didn't wear away with multiple glue applications on the front and back. After all this time in a frame it still looks like I completed it yesterday!

I also had a very positive experience with your customer service. They were very helpful as I worked to submit the proper size and format.

I am now working on another picture to send to you of another dog that has recently passed.

Thank you for making such a wonderful quality product that I can create, look at and enjoy my memories for years to come!

Mari
Waunakee, WI

I also posted the original picture that I sent for the puzzle and a picture of the completed framed puzzle. You can't ask for a better reproduction!

I like the variety of sizes to make your custom puzzle just the way you want. Also when seeing this company was local, made the decision easy to make. Thanks

After receiving a puzzle you gift at Christmas we were quite impressed. As avid puzzlers we have several friends we wanted to send a gift to. After placing an order which I thought I had deleted I went on to place another order.
When I reviewed my order I did not see that the original one had not been deleted. When I received my confirmation via email I saw that the price was double. I am mediately sent them an email after trying to find a phone number to cancel the original order They said it was too late and I'm saying it was within 30 minutes of the order. But it wasn't too late for them to have already withdrawn the money. And they said they couldn't cancel an order that was personalized but I thought that was what puzzle you was all about all of them are personalized right? Anyway I feel like I've been scammed and robbed and I would never ever recommend them to anybody

Turn around time was really quick! And the image looks great! I purchased one for my daughter, and one for my mother and they were both really pleased.

My entire experience dealing with Portrait Puzzles was spectacular. Their site was simple to use and easy to understand. I uploaded a picture, set a few options (shipping, metal tin) and off it went. The puzzle arrived very quickly with the standard shipping option.
The box is nice, with a copy of the picture on the outside. The puzzle pieces are made of quality material and the image looks great.
The biggest issue I had was that they cropped the picture to the point where the entire top and bottom were solid gray pieces, and a fraction of the right and left borders were gray as well.
When I took the time to review the dimensions and compare it to my picture I could tell they did their best to preserve the picture (not cut anyone out) and keep the the required dimensions, it just couldn't be cropped in a way that would prevent the borders.
When I emailed back about the issue the customer service rep was EXTREMELY helpful. She offered to replace the puzzle and provided additional guidance about how to properly crop the photo first, if I was concerned about losing anything on the picture.

Overall it was a great experience and I will be using and recommending it to others.

It is great (very professional) and the puzzle cardstock is not paper thin... it is very similar to any other puzzle you would buy. Very good quality...

It's just awesome. I have never used it before, but now I can say that this is a tunning resource. The process is quite easy. My portrain was perfect, just perfect. Try it!

Puzzles are my hobby. I ordered the family portrait here. Thanks for the good quality. This puzzle is amazing.

HIGHLY IMPRESSED; EXTREMELY GRATEFUL.
It all started last week, I was in search of an amazing Mother's Day present. After looking online & referrals I was sold on Portrait Puzzle. For one, it was fairly easy with 3 steps, only taking me about 20 minutes to do it all from my phone which was even more CONVENIENT but I did have to contact customer service because I needed some clarification & the guy Jay was super quick with his information. Long story short, the process was done & I thought all was well. LONG BEHOLD; I received an email stating my package will be delivered Monday, AFTER Mother's Day. I was SADDENED & CONFUSED. Immediately I contacted customer service, & once again, I spoke with Jay. Turns outs, the 2-day was a mix up & it was my fault. During our conversation my phone died (so I know it seemed like I hung up) but I got power & called back. Guess who answered, JAY. He informed me that he will take care of the order to ensure I get it delivered BEFORE Mother's Day. Of course I apologized in case the assumption was a hung up but he was VERY understanding, calm & quick to resolve my concern. AFTER all my difficulties, I requested to speak with a Manager to inform them of my pleased service with Jay. What a surprise I was in for because he informed me he was the owner & WITH THIS SAID; I am overjoyed by the service & I can't wait to see the puzzle. If you are looking for a personalized, creative, unique gift this is the site. THANK YOU PORTRAIT PUZZLE. Signed your difficult customer from California.

Purchased 3 puzzles for Christmas gifts and everyone love the puzzles. Super fast delivery and really nice packaging.

I adore making puzzles from the childhood. I've tried these ones and I am satisfied with the quality!

Great customer service, good turn-around time, high quality puzzle pieces, great printing quality. Will definitely use again!

Awesome gift. Quick and easy website. Great price and a great product. I would use them again. The puzzle and the tin came out great.