• PositiveSingles

PositiveSingles

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Overview

PositiveSingles has a rating of 2.0 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PositiveSingles most frequently mention customer service, fake profiles, and many people problems. PositiveSingles ranks 659th among Dating sites.

  • Service
    35
  • Value
    36
  • Shipping
    4
  • Quality
    36

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 16.7%
Positive
2
Neutral
0
Negative
10
10
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How would you rate PositiveSingles?
Top Positive Review

“Positive review from me”

Bindi J.
12/17/23

I'm not sure if I just fluked it, but this site saved me from all those others! I joined PS in Sept 2022 after a brief time on Tinder and being too afraid of telling potential partners about HSV. I had a few messages straight away but one that I particularly liked. We cut the usual never ending messaging short, spoke on the phone easily for over an hour and organised a date the following week. We hit it off instantly. He proposed on our 1 year anniversary! So for me, this site was great otherwise we would never have met!

Top Critical Review

“Don't do it”

Leslie s.
7/26/24

Yes, you may have a sti, but this site isn't the answer. It's full of abandoned profiles and it's a complete waste. I was on it 5 years. Trust me, I know. I once sent out over 20 messages and didn't get back one reply. I did meet three people in 5 years from it, but they were just hard up for safe sex. It was distasteful to say the least. I will never go on there again.

Reviews (116)

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Reviews that mention popular keywords

customer service (5) people (31)
Thumbnail of user kevinxing3000
Washington
1 review
1 helpful vote
  • Send Message
October 26th, 2022

I am positive for HSV-2. So I'm not even interested in disclosing to a couple at this time! So for now I get the opportunity to play alone so I headed out to positive singles…. Met myself a sexy 22 yr old and I am 31 it was excuse me language $#*!ing awesome! It was so nice during our down time to also be able to talk about herpes together and the struggles we've both had! Before I was married I also met about 3 men off of there! So overall just sharing my good experiences with the site!

Tip for consumers:
You need to upgrade to premium. Do not wait for others message you.

Service
Value
Quality
Thumbnail of user teddecj
Hong Kong
2 reviews
3 helpful votes
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September 9th, 2020

It's right one for herpes positive singles. If everyone answers quite a few questions you get a good feel for the other person. And there are some type of verification process to avoid a bunch of fake profiles on here. I've used many other dating apps before, and the VIP price of this herpes dating app is reasonable and a little bit lower than others.

Tip for consumers:
A niche dating app for people who are living with herpes only.

Products used:
Hdate

Service
Value
Quality
Thumbnail of user xxxsandra222
TW
1 review
2 helpful votes
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October 23rd, 2023

At first I didn't have high expectations because I have herpes and was rejected by two people in real life. I was just curious about how people communicate on PS, so I started chatting with different people. What warmed me was that people were happy to sharing my own experiences and encouraging each other has greatly healed my soul, so I love this community very much and paid to be a premium member. I hope I will not lower my standards for choosing a spouse just because I have herpes. I hope I can find a respectful and considerate partner here...

Thumbnail of user wadel32
China
1 review
0 helpful votes
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November 15th, 2019

PS online dating helped me find my partner there. We matched when playing their Spark, a swipe-style feature like tinder. We all live with HSV-1, we messaged for months then we met in a bar, I love her smile. Thanks PositiveSingles.

Thumbnail of user xingl4
China
1 review
0 helpful votes
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September 30th, 2019

I used to feel gloomy and no hope in my life. But things have been changed since I've joined PositiveSingles. It's so warm place. I've met some cool friends there. Even the one I'm falling in love with. Yes, I think so. Maybe I should tell her my feeling soon. Hope everything goes well.

Thumbnail of user nikkiw238
California
1 review
1 helpful vote
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August 17th, 2023

In the past, I grappled with uncertainty regarding my desire to pursue romantic relationships, which led me to feel inadequate due to my personal circumstances. However, upon becoming a member of PS, I received invaluable psychological assistance that helped me regain my self-assurance and outlook on life.

Service
Value
Shipping
Returns
Quality
Thumbnail of user simonren2579410
China
1 review
1 helpful vote
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January 30th, 2024

Best decision I ever made! I met the love of my life and a year later we are having a baby together! Good luck to all the new positive singles out there. The site is well worth it.

Thumbnail of user sonyc1
Texas
1 review
16 helpful votes
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May 24th, 2016

I met three guys in person two were actually nice and about 5 fake guys. They just disappeared after winking conversing and when the next step was meet and greet. Gone! Not sure how the others got through but they did so pay for a long membership... Give it a try Oh free does not give you much and photos did help but I just dont like to keep it posted.

Thumbnail of user cainw1
Georgia
1 review
2 helpful votes
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January 14th, 2020

PositiveSingles let me to find exactly what I am looking for. I'm now enjoy happy relationship after meeting a nice woman on PS app. I highly recommend this dating service for STD and herpes people. Just a suggestion: PS should improve their match system.

Thumbnail of user bobb870
GB
1 review
10 helpful votes
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March 22nd, 2020

The customer service / "Positive Singles Team" are a bunch of (? 8#$... I received a warning that my membership would be revoked because I asked another unpaid member if they wanted to chat using a different app/website. I've since closed my account as I'd prefer not to give my money to a bunch of greedy/ignorant ####$

Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

Thanks for your feedback, firstly, sorry your bad experience here. Please contact us at support@positivesingles.com with your username. We will carefully check the issue and resolve it for you.

Thumbnail of user jessiem112
Utah
2 reviews
1 helpful vote
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September 28th, 2019

Thank you so much, you really help me and I met my match again on your site.
We met on PS and talked for about 2 months. After meeting with each other we knew we had something very special. We are now engaged and planning on getting married soon. I knew God had someone for me regardless of a silly STD. Everything happens for a reason, don't lose hope.

Thumbnail of user cristinaw
California
2 reviews
26 helpful votes
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June 18th, 2010

Positive Singles is the best herpes dating site. They quickly respond to suggestions and complaints. They are always trying to make the site better and most importantly, they support people reaching out to each other locally, by having events. This is critical to alleviate the isolation and oppression fostered by the control MPWH has over its customers and what they right, even privately to each other! Don't pay them a penny to violate your privacy.

Thumbnail of user johnr5207
Illinois
1 review
5 helpful votes
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August 8th, 2022

I used this site for a couple of years, and then out of the blue, they say I have violated the terms of use. Well I had not, and when asked they gave no answer about what I had done. I protested, they said well send a copy of your drivers license and we will reinstate you. I sent it, was back on, and a few days later, suspended again. Numerous emails and calls to customer service were ignored. Still suspended. I would give zero stars if I could.

Service
Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

Thanks for your feedback and sorry for your bad experience here. Could you tell us your registered email for checking or contact us again at support@positivesingles.com? We will investigate it right away.

Thumbnail of user laraj28
Florida
1 review
0 helpful votes
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October 30th, 2020

I have met a lot of intelligent and all around interesting people on the website. It's a great way to meet HSV friends with common interests, Maybe even a special friend. I would recommend this app to other living with STDs.

Thumbnail of user foxj1
California
1 review
1 helpful vote
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June 12th, 2019

This place works more than a dating platform for our group of people. You can find not only love, but also hope and support on this great site. I am greatful that there is one site built for us positive singles.

Thumbnail of user timr203
Idaho
1 review
30 helpful votes
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February 21st, 2019

I've foolishly tried these charlatans three separate times over a 5 year span and it is a complete and utter con. They take advantage of earnest people's desire to not be lonely by basically forcing you to become a member if you want to have any real results. There's the rub. After increments of one month, two months and 5 months, no hits. Once I canceled my membership I received hits instantly: every time. This obvious ploy to retain your money is so greedy and blatantly clear its shameful. There is a reason these people were sued in a class action lawsuit. Save your money and date normally and just tell them or, $#*! it, spread the love. We desire to not be lonely and these parasites are taking advantage of us. Please don't be a three-peat idiot like me. Also, the same company owns all the top three std/herpes dating sites. It's the biggest clandestine rip off going.

Thumbnail of user figom
Florida
1 review
0 helpful votes
  • Send Message
November 26th, 2019

I've tested some std online dating sites before joining positivesingles.com, while not having much success finding the right person. I become a member of PS in March 2019, it has many active users out there, and I met my partner after months.

Bottomline: Excited to be a member of positivesingles.

Thumbnail of user wetinir
New Zealand
1 review
7 helpful votes
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March 27th, 2021

The amount of restrictions on that site is honestly ridiculous. Not only can you not message people, but your profile changes are heavily moderated and censored; and even your username!
I wholeheartedly recommend Tingler to anyone considering using PS, because it's clearly designed in a way to not exploit a vulnerable community just looking to find love. None of those restrictions apply.

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Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

To ensure all PS members’ security, we have to manually review each profile and photo. We do not accept fake profiles. Any suggestion, please feel free to contact us at support@positivesingles.com.

Thumbnail of user richardf1849
Canada
1 review
10 helpful votes
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July 7th, 2022

Was already in a horrible spot, and the site made it impossible to connect unless you paid a MASSIVE 45 dollar monthly fee, so I desperately paid and by the end of the day they had deactivated my account with no refund! They should be ashamed of running a scam like that! I'm beyond upset about my situation and now even more so that I've been degraded and used because of my desperation. They promote hope, yet strip you of it. If I could give less than one star I totally would. They are disgusting, don't even make an account.

Tip for consumers:
Stay away as far as possible, they just want to take your money and degrade you.

Service
Value
Quality
Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

If you want to save a few bucks, it can be $15.99 per month if you choose the six-month package term. You can get significantly less expensive the longer the term you select. We have found that some people that purchase the one-month membership with Positive Singles end up sticking around for several months unless they have some great luck right off the bat. If you are not satisfied with PositiveSingle's premium service, you can get full / prorated refund inquiries within a reasonable time frame.

Thumbnail of user sh12659
Texas
1 review
21 helpful votes
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May 22nd, 2016

From conversations with multiple women, I have determined this is a scam. Things I told one person would be repeated from a complete different person. I can tell I'm talking the same admin because of repeated conversations with different people. Then when things start to get any where near serious, bam, gone.
After serving all these other people mentioning the same thing, convinced that this is a scam.

Thumbnail of user maxwellb17
Minnesota
1 review
22 helpful votes
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March 12th, 2016

Having been on this site for about 30 days, I'm quite convinced it is a ruse and a scam. I don't know where they get or how they keep these profiles. But I think it's all manipulated and a clever fake to keep you engaged on the site, and paying membership fees. Don't waste your money. Better spent buying Valtrex!

Thumbnail of user leonf39
China
1 review
0 helpful votes
  • Send Message
October 25th, 2019

PositiveSingles dating site is a great online dating service for me, I helped me find some local herpes people to support each other, and now I am in a good relationship with a lady met there. Thank for the help!

Thumbnail of user sepencera
California
1 review
1 helpful vote
  • Send Message
December 22nd, 2020

At first, I was reluctant to join this dating site because I thought it was not safe to meet someone like me online. But I finally placed a profile here and I wished that this dating platform for herpes singles could be different from other dating sites. To my surprise, this PositiveSingles dating site can really help me meet so many local singles that I haven't gotten the chance to meet in the real world. I also noticed that there were so many members who chose to share their success stories with us. So, I come here to recommend this herpes dating site to you.

Thumbnail of user frankm1999
Illinois
1 review
7 helpful votes
  • Send Message
September 1st, 2022

In less than 24 hrs my account was locked because of unauthorized activity, or some b. S. from there. I was told to download my drivers license as proof of who I was. If in less than 24 hrs my account can be hacked, how protected is any of my information?! And why in the world would I send any more data, to be hacked?

Tip for consumers:
Very low security on accounts

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Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

Online dating scams – also known as romance scams or romance fraud – take place when someone believes they have made a connection or match through an online dating site or app – but the person they are talking to is, in fact, a scammer using a fake profile. The scammer manipulates or grooms the other person to gain their trust over time – ultimately so they can either ask them for money or obtain enough personal information about them to steal their identity.

Regardless of platform or app – Facebook catfish scams, Instagram dating scams, Plenty of Fish scams, Snapchat meetup scams, and so on. Online dating scams often prey on vulnerable users. You can contact PositiveSingles customer service at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) to resolve your login problem. As a reliable online STD dating platform, we do care about our members' privacy and safety.

Thumbnail of user jamieb1050
Massachusetts
1 review
6 helpful votes
  • Send Message
September 6th, 2022

This site pretty much takes advantage of vulnerable users which are people with herpies, stds hiv and more they know were more vulnerable population that needs relationships so they charge way more than they would on other apps on purpose and purpose make sure you won't meet people in your area to make more money and kick you of the app if you don't keep subscription and spend money that no-one really can afford its a game the app more in it for them selves

Tip for consumers:
Stop taking advantage of people with herpies,hpv, aid and more

Service
Value
Quality
Thumbnail of user sunyz1
Positive S. – PositiveSingles Rep

PositiveSingles has been online for over 22 years. The website spent a lot of money to build the No.1 STD online dating user base and provide 7*24 hours of customer service.

Dear Jamie B, if you want to save a few bucks, it can be $15.99 per month. You can get significantly less expensive the longer the term you select. We have found that some people that purchase the one-month membership with Positive Singles end up sticking around for several months unless they have some great luck right off the bat.

Positive Singles also provides bonus premium membership to lots of users. To earn a bonus PREMIUM MEMBERSHIP, here are some tips:

• Share dating advice and safety tips
• Propose quality suggestions
• Share / promote us on social media sites
• Write promotional articles or press releases
• Recommend a partnership with other related sites.

You have the right to cancel your subscription, without any penalty or obligation. For any full / prorated refund inquiries within a reasonable time frame or if you wish to make changes to your PREMIUM MEMBERSHIP please contact our customer service at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or email us at support@PositiveSingles.com. Usually, we deal with your requests within one business day.

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From the business

The Best & Largest STD Dating Site & App for People with Herpes (HSV-1, HSV-2), HPV, HIV/AIDS & Hepatitis. Join for FREE and meet singles with STDs

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Thumbnail of user sunyz1
Positive S.
Typically responds within 11 days

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