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    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 13,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.2%
Positive
1,756
Neutral
119
Negative
117
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85,577 reviews

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Reviews (13,009)

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Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (64) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user merediths239
California
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Website was easy to navigate, straightforward customization of prep gear, and fairly quick turn-around for delivery.

Reason I chose this business:

Yes! I will definitely be ordering again from this site.

Date of experience: May 18, 2024

Thumbnail of user laurae1295
Texas
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase

My order was satisfactory except for one item that was long-sleeved & of a nylon type material. Therefore I only gave 4 stars.

Date of experience: March 13, 2024

Thumbnail of user adamm1527
Ohio
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

The chest measurement of the 4xl that I bought is 27 inches. That is tiny cubist to even the average 30". It fits like a bigger 2x. Sucks. That was expensive for a tight fit.

Reason I chose this business:

The quake is nice and good. But a Suze chart should be easier to access

Date of experience: May 29, 2023

Thumbnail of user andreap19
Illinois
2 reviews
1 helpful vote
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December 26th, 2023
Verified purchase

I have bought personalized school gear at other sites in the past, and decided to try Prep Sportswear, since they had some designed that I liked.

Under "Performance" shirts, they had 2 options listed for short sleeved. I ordered 2 shirts in one style. They arrived, and they were NOT performance fabric--they were soft and cottony.

This website offers NO refunds, so I went ahead and spent ANOTHER $80 to get 2 more shirts, this time of the other "Performance" shirt option--this one is 100% polyester--I figured this MUST be the right kind of fabric.

Order arrived, and this also is NOT performance fabric!

I contacted the company, and the agent refused to give a refund on anything. She said they would send me the product again with a different shirt material--but they already have 2 labeled as performance, which are not, so I do not think that they acutally HAVE performance fabric.

I feel like I'm living in a parallel universe--every other site (Nike, Kohl's, Spirit Shop, Adidas, etc.) lists performance fabric as TECH fabric--thin, quick-dry, slightly shiny--everyone knows what this fabric is! All sportswear is pretty much made of it.

By listing non-performance fabrics as Performance, I believe that they are making profits by making people think that they have a broader range of products than they do.

I will never again shop here, and will stick with companies that correctly use common terminology.

Adrianna was polite, but refused to admit that their items are not properly labeled under commonly-accepted terminology

Service

Date of experience: December 18, 2023

Thumbnail of user susanm6217
Missouri
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Sweatshirts run small. T-shirts don't. Found this out after placing an expensive order

Date of experience: June 30, 2024

Thumbnail of user hopel90
Virginia
2 reviews
0 helpful votes
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February 2nd, 2022
Verified purchase

... Site is very user-friendly!
…Order was fulfilled perfectly!
…Quality of both the sweatshirt and the mask is wonderful!
I will DEFINITELY order from Prep Sportswear again and again!

Reason I chose this business:

... couldn't find what I wanted at college site.

Date of experience: February 2, 2022

Thumbnail of user williams3942
Florida
2 reviews
0 helpful votes
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October 1st, 2021
Verified purchase
• Updated review

Need to have more shipment Cost - Time options almost $13. Is CRAZY for two T-Shirts, so the discount is taken over by the exorbitant shipping costs, not cool!

Reason I chose this business:

My son's school is tied to Prep Sports Wear website. No choice in the matter.

Date of experience: September 1, 2021

Need to have more shipment Cost
September 11th, 2021
Verified site experience
• Previous review

Need to have more shipment Cost - Time options almost $13. Is CRAZY for two T-Shirts, so the discount is taken over by the exorbitant shipping costs, not cool!

Reason I chose this business:

My son's school is tied to Prep Sports Wear website. No choice in the matter.

Date of experience: August 12, 2021

Thumbnail of user dominiques124
Texas
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

It took an entire month to receive my order by the time I received I didn't even need it any more I wasn't able to cancel or get a refund just a overall bad experience

Lots of miscommunication

Reason I chose this business:

Looked nice

Service

Date of experience: October 11, 2021

Thumbnail of user wanitar1
Canada
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Excellent, only problem the part says state. I couldn't check for Alberta, please correct that for me to send to Edmonton Alberta Canada. Thank you very much Wanita Buchanan Reimer.

Reason I chose this business:

I want my old high school shirt for good memories

Date of experience: July 11, 2022

Thumbnail of user chrism4566
Virginia
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Easy to order, received fast, love the quality. Liked that I could look at other school and the prices were not that bad either.

Reason I chose this business:

NEEDED A SCHOOL SHIRT

Date of experience: April 11, 2024

Thumbnail of user tracyo275
Washington
1 review
0 helpful votes
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November 16th, 2023
Verified purchase
• Updated review

Shirt came, not even close to my size.
I ordered a 2xl. It fits my daughter who wears a women's medium size 6. It's sooo disappointing to wait so long to know I completely wasted my money.

Date of experience: October 17, 2023

Experience was good, lots of options
September 23rd, 2023
Verified site experience
• Previous review

Experience was good, lots of options.
Shipping is too high.

Reason I chose this business:

School fundraiser

Date of experience: September 23, 2023

Thumbnail of user toddb945
Alabama
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Hoodie was a different color than decal and the shirt decal was sloppy. I called customer support and Greg Stewart took care of iit. He replaced both items.

Greg Stewart was awesome. You need to take care of that guy!!!

Service

Date of experience: August 16, 2023

Thumbnail of user chesneym1
Florida
1 review
0 helpful votes
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January 31st, 2022
Verified purchase
• Updated review

Awesome website very easy to navigate, alot of asortments of colors and designs, only take back is that the hat isnt very adjustable and fits a little weird.

Date of experience: January 31, 2022

Awesome website
December 26th, 2021
Verified site experience
• Previous review

Date of experience: December 26, 2021

Thumbnail of user michellek2028
Ohio
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I was expecting a high quality shirt and whit I received certainly was not worth the money I paid for it. I am disappointed as it was a Christmas Gift for my Best Friend.

Date of experience: December 12, 2023

Thumbnail of user laurab3521
Wisconsin
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

I measured several times to pick the right unisex size but one of the sweatshirt styles was MUCH smaller than the Fit Size suggested. I am frustrated with that because I can't return it.

Date of experience: December 8, 2022

Thumbnail of user davidt3997
Wisconsin
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Took nearly 3 weeks to receive items and only received items AFTER submitting a claim with BBB. No way of contacting customer service or speaking to anyone regarding order.

Only option was a chatbot that was no help. If I could give no stars, I would

Service

Date of experience: October 18, 2023

Thumbnail of user heatherc1876
Connecticut
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I love the products that we have ordered! There is a great variety & I love how you can personalize.

Reason I chose this business:

I have recommend & will continue to.

Date of experience: May 6, 2024

Thumbnail of user kf279
California
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Love the sparkle letters on my sweatshirt. On my hoodie, the design wasn't heat pressed 100% to the fabric. There is a bubble and a kink/bump. I'm not happy with it.

Hasn’t contacted me back yet.

Service

Date of experience: March 5, 2023

Thumbnail of user mattg734
New York
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Great item, good quality and fast shipping. Defined worth it

Date of experience: June 29, 2024

Thumbnail of user nancym4162
Minnesota
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

It was easy and convenient. Received items in a timely manner.

Date of experience: June 29, 2024

Thumbnail of user charlinei2
Texas
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Great stuff! Cute designs and good quality shirts. Will order again when needed.

Date of experience: June 29, 2024

Thumbnail of user heatherw1682
Arkansas
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Great service! Fast shipping! Would definitely purchase again!

Date of experience: June 29, 2024

Thumbnail of user islac10
California
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Great! Easy and quick shipping! Array if designs to choose from and with different colors and styles.

Date of experience: May 12, 2024

Thumbnail of user tonyf1065
Ohio
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Great experience and a great product. Hats fit well and stitching was clean. Colors were accurate. Shipping was acceptable.

Date of experience: May 13, 2024

Thumbnail of user evanf102
Pennsylvania
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

The shirt was great, but I was told it would arrive before Christmas and it didn't ship until December 27th. Not a huge deal since I didn't need it on the 25, but that's far from what I was told.

Date of experience: January 19, 2022

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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