• Bookmark

    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 13,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.1%
Positive
1,753
Neutral
118
Negative
118
View ratings trends

Instant Feedback

85,572 reviews

24
See all photos
How would you rate Prep Sportswear?

Reviews (13,005)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (64) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user michaelb9396
Canada
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

Products and ordering were great I just did not like there is no physical customer service or anyone to talk to you about an order

I could not get a hold of anyone at customer service, and no reply to email but product is very good

Service

Date of experience: November 22, 2022

Thumbnail of user lorif717
Georgia
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

The sweatshirts look great! People at my husband's school have asked him where he got his sweatshirt and he referred them to this site.

Date of experience: November 21, 2022

Thumbnail of user michellev1055
New Jersey
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Very expensive and shipping is slow. I could have gone through a couple more hoops and paid way less than half of what you charged.

Date of experience: November 21, 2022

Thumbnail of user lisam4922
California
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Very slow in delivery. Communication is near impossible. Prices are good, but you run the risk of not receiving orders in a timely manner.

Took a while to get a response. Their lack of updating their own website (we're busy with back to school orders posted in November) shows either being understaffed or overcommitted.

Reason I chose this business:

I'm on the fence. The quality is good. They can't handle communication.

Service

Date of experience: November 21, 2022

Thumbnail of user rosef383
New York
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Shipping takes an unbelievable amount of time. Prices are very high and based on what you get it is way too expensive. Sizing is also completely off.

Ordered shirts from the website. Followed their instructions for sizing. Took forever to come. When it finally came, the shirts didn't fit. The website offered me a one time reorder at no cost. Tried shirts on from friend's orders to make sure the sizing was right. Ordered new shirts and the sizing was still off. Didn't follow up because I knew they wouldn't offer me another order. I ordered another set of shirts separately and paid full price.

Reason I chose this business:

No I would not.

Service

Date of experience: November 21, 2022

Thumbnail of user richardm2753
California
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Overall, I am very satisfied with how easy it was to choose my school of choice, place my order, and the prompt delivery. Highly recommend!

Reason I chose this business:

I like that the site offers plenty of design options of your school. The material is comfortable and the embroidery looks like it will last a lifetime.

Date of experience: August 4, 2021

Thumbnail of user pauln1340
Arkansas
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase
• Updated review

I have had a good experience with prep sports wear a little pricey for the quality, my opinion but over all not bad.

Reason I chose this business:

Yes I would.

Date of experience: November 1, 2023

It was great
October 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cause there is no other place.

Date of experience: October 27, 2023

Thumbnail of user lorir988
Kentucky
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

Took a long time to receive. Items came as shown. However the numbers on a t shirt already show it being worn after one wash.

Date of experience: October 14, 2023

Thumbnail of user deannad182
California
1 review
0 helpful votes
  • Send Message
July 23rd, 2021
Verified purchase

For my nephew's birthday, I ordered him a GW shirt since he'll be starting their in the fall. Got it quickly and it looks great. Thank you!

Date of experience: July 23, 2021

Thumbnail of user christiec203
Alabama
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

The logo quality is horrible and cheaply pressed that won't survive being washed and stay on for a long term. They were expensive. Very disappointed.

Reason I chose this business:

Definitely not.

Date of experience: August 25, 2023

Thumbnail of user heatherm1812
Ohio
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

Great Quality! 10/10 recommend... I love the way all the shirts turned out and can't wait to show them off at my son's games

Service

Date of experience: July 14, 2022

Thumbnail of user davidc4884
Alabama
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase
• Updated review

Website was easy to navigate. The only thing I would like is a larger hat.
The one size fits all does not fit my head.

Reason I chose this business:

I like everything I purchased

Date of experience: July 26, 2021

Easy to navigate
July 14th, 2021
Verified site experience
• Previous review

Date of experience: July 14, 2021

Thumbnail of user susanr2154
California
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase

We are very happy with the quality of if shirt. She miss wearing it by on day for Spirit Friday. Looking forward to the next one.

Reason I chose this business:

Really didn’t look too busy with Back to School things

Date of experience: August 29, 2021

Thumbnail of user rosam505
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2023
Verified purchase

Great quality T-shirt. My son loves it and wears his school colors proudly, especially because it has our last name on the back

Date of experience: October 5, 2023

Thumbnail of user danc1674
Michigan
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

Shirts were good, hat was terrible, customer assistance Aka Chandler was not helpful at all, and can i mention he made a future order non existent!

Reason I chose this business:

Quality wear

Service

Date of experience: September 26, 2023

Thumbnail of user thomasa1226
TA
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Item was completely lost for a month. Finally my son was given product from business owner. Not sure what happened but I did receive it.

Reason I chose this business:

Team specific

Reason I chose this product:

Team specific

Quality

Date of experience: May 13, 2022

Thumbnail of user patriciat1219
Texas
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

Good selection, easy to navigate site. Delivery took longer than expected. Had I been aware of the timing I would have ordered much earlier.

Reason I chose this business:

Student recommended

Service

Date of experience: September 2, 2021

Thumbnail of user victoriak402
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 29th, 2022
Verified purchase

Initially there was no mom apparel but I later found it. Thanks. Makes it easier sending my child off with having a little piece of pride to wear.

Date of experience: April 29, 2022

Thumbnail of user carolynf551
Ohio
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

We have grandchildren in many different schools and colleges. It is so easy to find a gift for them that they will use/wear! All in one place!

Reason I chose this business:

Absolutely!

Date of experience: December 5, 2022

Thumbnail of user jennifert1939
Oklahoma
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

I got exactly what I ordered! Love it! The ordering process was easy and quick. My order came in quickly as well! Great experience overall.

Date of experience: July 20, 2022

Thumbnail of user gordonp130
Florida
1 review
0 helpful votes
  • Send Message
December 22nd, 2021
Verified purchase

Great website great selection awesome product! Amazing gift. Found the Navy base my dad was stationed at 50 years ago this year. Pretty cool

Reason I chose this business:

Google searched

Date of experience: December 22, 2021

Thumbnail of user heikad
Texas
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

We are really happy with the product. One order took longer than expected to arrive but it did come finally and it is perfect.

I mistakenly reported that a product hadn't arrived, I misunderstood an email thinking it had been delivered but it was delivered the next day.

Reason I chose this business:

Yes, They were easy to work with and the products are great.

Service

Date of experience: December 5, 2022

Thumbnail of user connoro25
Florida
1 review
0 helpful votes
  • Send Message
December 23rd, 2021
Verified purchase

Some of the colors that were displayed didn't appear as options, but overall even doing this on my phone the website was easily navigable.

Date of experience: December 23, 2021

Thumbnail of user lindag2281
New York
1 review
0 helpful votes
  • Send Message
December 4th, 2021
Verified purchase

Love the variety of sizes. It was hard finding youth sizes for our local Clarkson University. But I finally found them on your site. Thank you!

Reason I chose this business:

Because of the youth size t-shirts

Date of experience: December 4, 2021

Thumbnail of user hsienminc
New York
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Price is too high. Bought one as a gift as we are not local. It would be $15 cheaper if buying on campus. Didn't feel it's fair.

Date of experience: July 2, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?