• Bookmark

    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 12,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
1,744
Neutral
117
Negative
116
View ratings trends

Instant Feedback

85,545 reviews

24
See all photos
How would you rate Prep Sportswear?

Reviews (12,987)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user samg597
Texas
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase

Experience is terrible. No notification or a way to communicate on the status of items ordered. Took almost a month to receive items.

No reply at all I tried at least 5-6 times

Reason I chose this business:

Cap was great shirt not so great

Service

Date of experience: October 22, 2021

Thumbnail of user renf1
New Jersey
2 reviews
0 helpful votes
  • Send Message
November 14th, 2021
Verified purchase

Took too long, shipping too expensive and the quality was horrible! I can't remember the last time I saw a single ply hood.

Never got feedback on my complaint. Tried to return item to no avail.

Reason I chose this business:

Disappointed—will never order from again.

Service

Date of experience: October 15, 2021

Thumbnail of user hs283
New Jersey
1 review
0 helpful votes
  • Send Message
October 14th, 2021
Verified purchase

Looks great. Just took long to arrive. The website does not explain time of delivery not how long it will take to produce.

No one was able to help me to tell me when I was getting my product. Basically I was told when it gets there it’s there.

Reason I chose this business:

I really like it looks nice.

Service

Date of experience: October 14, 2021

Thumbnail of user kelleyh280
New York
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

The experience was positive fast shipping. I'm happy with the quality of the hoodie A+ all the way around.

Date of experience: April 2, 2024

Thumbnail of user oliviah234
Nevada
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase
• Updated review

I like the quality, the design, and the prices. Thanks Prep Sportswear.

Reason I chose this business:

I will recommend Prep Sportswear to a friend. The service is great and the quality is excellent.

Date of experience: June 4, 2024

Love the merchandise
September 16th, 2021
Verified site experience
• Previous review

Date of experience: September 16, 2021

Thumbnail of user ilvaj1
Canada
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Easy and very quick. I liked the options and the colors of all the merchandise.

Date of experience: June 4, 2024

Thumbnail of user jessies296
Illinois
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Overall it was good. Shipping was very slow. My order was shipped after I reached out and asked if it had been shipped yet.

Service

Date of experience: January 22, 2024

Thumbnail of user kimn699
Minnesota
1 review
0 helpful votes
  • Send Message
December 25th, 2023
Verified purchase

Great quality, received order fast. The person I purchased the item for was very happy with the shirt.

Date of experience: December 25, 2023

Thumbnail of user annaj739
Colorado
1 review
0 helpful votes
  • Send Message
January 5th, 2022
Verified purchase

Amazing very helpful when my order got messed up and they were on it right away and they got my order back to me so fast so I appreciate that a lot.

Reason I chose this business:

Yes of course

Date of experience: January 5, 2022

Thumbnail of user jasons1151
Georgia
2 reviews
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

Very good service, would order again! Order was correct, everything was delivered on time and packaged well, thanks for the good work!

Date of experience: December 26, 2023

Thumbnail of user alysond48
Oklahoma
1 review
0 helpful votes
  • Send Message
December 22nd, 2023
Verified purchase

Wrong size was shipped, but they immediately remedied the problem and sent another shirt in the correct size.

Service

Date of experience: December 22, 2023

Thumbnail of user joanb1357
Delaware
1 review
0 helpful votes
  • Send Message
December 24th, 2023
Verified purchase

I bought this because my niece now lives in San Diego and this is our way of supporting her and her school.

Date of experience: December 24, 2023

Thumbnail of user michaels7248
Texas
2 reviews
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Signed up for 30% discount, yet still prompted to sign up on every screen. Still not sure if I got 30% off or not. Very confusing.

Service

Date of experience: October 20, 2023

Thumbnail of user briani531
Georgia
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

It was very simple to place our order. Shipping was extremely quick. We were very pleased! Thank you

Date of experience: December 19, 2023

Thumbnail of user scottc2845
Washington
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Shirt was actually great but the sizing was way off. 3x fits like a large.

Date of experience: June 4, 2024

Thumbnail of user donaldf554
Illinois
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase
• Updated review

One of the hooded pullover was the wrong size, I ordered an adult medium and got a youth medium. I contacted you and you did nothing to correct it!

they couldn't care less that one of the items was wrong !

Reason I chose this business:

Not right now

Service

Date of experience: February 11, 2023

I loved the selection
January 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I don’t have any

Date of experience: January 6, 2023

Thumbnail of user angelad1650
Washington
1 review
0 helpful votes
  • Send Message
February 10th, 2023
Verified purchase

It was easy to order and the sweatshirt looked nice when it came. We wished it had come sooner, but we were needing it right away.

Date of experience: February 10, 2023

Thumbnail of user kenf447
Kentucky
1 review
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

I ordered a sweatshirt for a Christmas present in plenty of time for delivery prior to Christmas day. It finally arrived 3 days after Christmas.

Service

Date of experience: January 1, 2024

Thumbnail of user tracym1310
Illinois
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Item was as ordered and was of good quality. The logo and design looked spot on. Very please with my order and will order from again.

Date of experience: February 13, 2023

Thumbnail of user kristenw367
Connecticut
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

Sweatshirt was a little small for a men's small. I have ordered from this site a few years ago, and the quality this year was not as nice.

Reason I chose this business:

Probably not. Quality has declined.

Date of experience: December 29, 2023

Thumbnail of user deborahh1336
Mississippi
1 review
0 helpful votes
  • Send Message
August 20th, 2021
Verified purchase

Order took an extraordinary amount of time to get to me. Satisfied with the order, except the long sleeved shirt is too small for an XL.

Reason I chose this business:

I wanted to order athletic gear to honor my grandson’s participation in MGCCC Soccer!

Service

Date of experience: August 20, 2021

Thumbnail of user jennyw360
Illinois
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

The merchandise is high quality, but it took a long time to receive with limited communication between the time or order and receipt of the order.

I did not receive much communication in response to my request.

Service

Date of experience: November 21, 2022

Thumbnail of user markt1545
Kentucky
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase

Other than not being able to track the order, it was supposed to have been a man's small and it a child size not an adult.

Reason I chose this business:

Not at the moment. We will be reordering again to see if the outcome will be different this time.

Date of experience: January 11, 2022

Thumbnail of user aideng42
Missouri
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Great website to shop off of, and I also received my shirt really quickly. I also got a great coupon for being a first time shopper.

Reason I chose this business:

Yes, I would recommend

Date of experience: May 2, 2023

Thumbnail of user darlynew1
Nevada
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

I made a mistake on the zip code.
I called (I think) maybe it was chat. But the customer service person who helped me was excellent

Date of experience: April 12, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

How do I know I can trust these reviews about Prep Sportswear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Prep Sportswear?