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    Prep Sportswear

Prep Sportswear

Overview

Prep Sportswear has a rating of 4.5 stars from 12,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prep Sportswear most frequently mention good quality, customer service, and timely manner. Prep Sportswear ranks 1st among Sportswear sites.

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Positive reviews (last 12 months): 88.2%
Positive
1,743
Neutral
117
Negative
116
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85,543 reviews

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How would you rate Prep Sportswear?

Reviews (12,986)

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Reviews that mention popular keywords

customer service (479) shopping experience (113) quality product (189) quality material (70) delivery time (63) phone number (34) return policy (36) confirmation email (22) credit card (22)
Thumbnail of user toniv76
Ohio
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

My husband was very happy with his hat. He is very picky about his hats and loved the quality and fit of the hat. I bet he will be ordering more.

Reason I chose this business:

Needed a hat from the college my grandson attends

Date of experience: March 2, 2023

Thumbnail of user saima10
Texas
1 review
0 helpful votes
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November 18th, 2023
Verified purchase
• Updated review

The delivery was very long, over a week and no tracking information until the last day, also the quality of the product was below average.

They made tracking info available but only after I contacted them.

Service

Date of experience: November 11, 2023

You should make it so that we can customize the secondary...
October 28th, 2023
Verified site experience
• Previous review

You should make it so that we can customize the secondary colors on the apparel as well as the primary ones because many of the colors do not match with the proper color theme.

Date of experience: October 21, 2023

Thumbnail of user daniellet701
Maine
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Process was easy and efficient….chat support was helpful

Date of experience: June 3, 2024

Thumbnail of user josephs2072
Maryland
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Very nice loved the shirts and was very happy about it being emborder because I hope it would be and lucky they lived up to it's word.

Reason I chose this business:

I like my new shirts that was my coaching shirts

Date of experience: August 22, 2021

Website slow today
August 31st, 2021
Verified site experience
• Previous review

Date of experience: August 1, 2021

Thumbnail of user susanq797
Illinois
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I wish the prices can be lowered down, especially, the t-shirts and the 'Clearance's & Sale' section.

Reason I chose this business:

-Yes, I suppose so.

Date of experience: December 29, 2023

Thumbnail of user heatherb2242
Indiana
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

We love how you can design your own shirt. We received the items ver fast even with the holidays. My nephew loved the shirt.

Date of experience: December 29, 2023

Thumbnail of user susanf1684
Massachusetts
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

I had a great experience. Ordering was easy and the items were of good quality. I received them in a timely manner. Great selecion to choose from.

Date of experience: December 22, 2021

Thumbnail of user keirac15
North Carolina
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

The order took a little while but when it came we were pleased. The one mask is too small. Is it possible to return it?

Reason I chose this business:

Good quality

Date of experience: September 7, 2021

Thumbnail of user heidil346
Kansas
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

Site was user friendly. Delivery was made in a reasonable amount of time. Total experience was great!

Reason I chose this business:

Yes—we were actually referred as well!

Date of experience: December 24, 2023

Thumbnail of user rachelm1100
Georgia
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

I get an error when trying to order certain items and there is no one to talk to. I wish there was a size filter.

Reason I chose this business:

Our school has directed us to your site to purchase items.

Service

Date of experience: February 23, 2022

Thumbnail of user garys1607
Colorado
1 review
0 helpful votes
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July 9th, 2021
Verified purchase
• Updated review

I was offered a discount for subscribing but did not see it anywhere on the invoice. Also was not offered any selections for shipping possibilities.

Service

Date of experience: July 9, 2021

I was offered a discount for subscribing but did not...
August 2nd, 2021
Verified site experience
• Previous review

I was offered a discount for subscribing but did not see it anywhere on the invoice. Also was not offered any selections for shipping possibilities.

Reason I chose this business:

By chance when I went to the internet.

* Prep Sportswear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 3, 2021

Thumbnail of user caprim8
Delaware
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

The sweatshirt was beautiful and of great quality! The shipping time was fair and I had no issues! I can't wait to represent my school the right way!

Date of experience: March 30, 2023

Thumbnail of user donaldt1166
California
1 review
0 helpful votes
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October 20th, 2023

Baseball cap I paid 34 dollars for was a sock with a bill on it, low quality trash not worth the money paid for it

Tip for consumers:
No

Products used:
Baseball cap

Date of experience: September 20, 2023

Thumbnail of user jackw1197
North Carolina
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

The product took to long to produce and delivery was late. I would not recommend the use of Prep Sportswear for purchase and delivery efficiency.

Date of experience: March 3, 2023

Thumbnail of user marilynf479
Tennessee
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

I ordered a t shirt. It was just what I ordered. It's great for the price and the occasion. The choice of colors and lettering is very helpful.

Reason I chose this business:

I have recommended Prep Sportswear to other college friends.

Date of experience: September 4, 2023

Thumbnail of user frankm2425
Missouri
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Was satisfied with product. Was at first dissatisfied with length of time to receive but after a email response from my concern was very satisfied

Very nice response to my e mail concerning amount of time to receive my order.

Service

Date of experience: October 4, 2023

Thumbnail of user melissak828
Hawaii
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

I got the wrong size and when I asked about it I got no response. Also I never got an email on tracking or delaying of my order.

No response

Service

Date of experience: October 1, 2021

Thumbnail of user carip30
Florida
1 review
0 helpful votes
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September 5th, 2023
Verified purchase
• Updated review

I wish the shirts were silk screens instead of iron on decals l
And not the quality I was hoping on some of my products.

Date of experience: August 6, 2023

If shipping is quick then I'll do business with you...
July 16th, 2023
Verified site experience
• Previous review

If shipping is quick then I'll do business with you again

Date of experience: July 16, 2023

Thumbnail of user donaf12
North Carolina
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Very easy to order, also our shirts came just in time for our sons graduation party. The ordering was easy and the shipping was quick

Date of experience: June 23, 2023

Thumbnail of user lyndaw201
New Jersey
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

I love your stuff but I am not super excited about the press ons. I liked the way you did it back in the day.

Date of experience: May 18, 2022

Thumbnail of user juliej1335
Texas
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Was shipped quickly. Just not happy with the overall look of the shirt. There is outlines of the screen printer where. It was pressed on.

Reason I chose this business:

Probably not.

Date of experience: June 11, 2023

Thumbnail of user cynthiaj1328
Texas
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

My experience was great it was easy to place my order and I received my orders before the date of delivery.

Reason I chose this business:

Yes, I would recommend Prep Sportwear to all of my family and friends. Thank you!

Date of experience: December 19, 2023

Thumbnail of user eunicem95
Texas
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

I loved the merchandise. It was easy to order online. When I received my order, everything was just as I expected. Thank you so much.

I chatted with someone online. They were so quick to verify the status of my order. Thank you.

Reason I chose this business:

Yes, I would.

Service

Date of experience: September 16, 2023

Thumbnail of user dianee844
Illinois
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

I was not impressed with the long sleeve t-shurts. The fabric is paper thin and does not keep its shape. Very disappointed.

Reason I chose this business:

I have used your company before and was very happy.

Reason I chose this product:

They were pieces for my son.

Quality

Date of experience: May 4, 2022

Thumbnail of user ashleyk797
New Jersey
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

I love the customizability of the sweatshirt. There is so much more options and better looking options then my school store offered

Date of experience: September 27, 2023

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From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

Business History

Prep Sportswear® was launched in 2003 as the flagship brand of Sportswear Inc. Prep Sportswear is a consumer brand manufacturer and e-commerce leader in the school, college, youth sports, and active lifestyle markets.

Company Representative

Thumbnail of user christophera479
Chris A.
Typically does not respond to reviews

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